“Once I had purchaed the asbestos awareness course there was no way to actually do the course as I couldn't asign it and had to call for support. This is now the 3rd year in a row I've had to do this as it says I'm already asigned but those are the previous years courses. I mention this every year but still nothing is done about it.”
“I sent a request to our account manager (LLoyd Powell) towards the end of the working day and his response to my request was immediate, to let me know that he'd passed it on to the support team who would be in touch shortly. By the time I checked my email just after 9:00 the following morning, there was already an email from soneone in the support team (Jack Powell) letting me know the problem had been resolved. I checked the portal and found tis to be the case. A job well done! Thank you.”
“The course was great and very easy to navigate. I learned a lot from both the videos and the text. I also received my certificate immediately via email, which was a nice bonus.”
