“V. Good course. The only complaint was getting started. It took me ages to realize that I had to send myself an Invite to get on my course! Maybe make this stage of their process a little clearer.
Thanks”
“+The platform is easy to navigate & the sales staff are friendly
+The course itself is informative and easy to follow
-The support system seems to be broken though – we have raised 2 support tickets and neither have been answered”
Hi Cate,
Thank you for the positive feedback. Regarding your comment on the support tickets not being responded to; after checking our records I can see that we did respond to your colleague on three occasions. If you would like to discuss this further, please feel free to call us on 0800 368 9528.
Thanks,
Katie