“Very poor Manual Handling course. On page 10, it freezes and most mobiles etc.. Phone IT about this and had to chase to get back to myself when logging a complaint.
Unprofessional IT department... lack skills !!”
For the best experience with the manual handling course, we recommend using a laptop/computer on a google chrome browser, which is stated on our website and terms and conditions before purchase. It looks like you received a reply regarding this issue on the same day the ticket was raised at 10:07. We do apologise that you did not enjoy the experience.
“Purchased a course which I need to complete for work. Not able to complete course on my iPhone or iPad as not compatible.
Waste of £12. I am not buying a laptop to just complete this fire course.”
“Website is almost unusable. One eLearjing course took me 4 hours to complete. Went round and round in circles. Quizzes are 100% pass rate and never tell you which you got wrong so it becomes less about what you know and more what you can remember.”
“The course was ill planned. Who was it aimed at? Staff, mid level managers? Business owners? We had to hear all viewpoints which left me more confused at the end than when I started. And this survey is worse than I did the course, why are you asking how I communicated with the company? There is a muddle at the heart of your operation”
“The site kept crashing and caused a delay in being able to complete the course.
I asked a question for feed back and nobody had the courtesy to reply.
I doubted that one of the answers I gave was marked correctly.
The videos were repetetive and boring.
One course I had to do had no working captions which made it very difficult for me to complete.
Please review this review.”
“Whilst the courses were excellent, I made the mistake of putting it on account. I then received what can only be described as an harrasing amount of phone calls - every single day chasing payment. I explained that we'd pay at the end of the month, but this didn't stop the calls. I eventually blocked your phone number to stop the daily interuption.”
“On my certificate my name being my first name they have written it all in capital letter font.
Surname capital letter to start the rest of it lowercase.
I would like my name to be written consistent on the certificate I'm unhappy with my certificate presentation because of the font size and the capital and lower case.”
