“Unfortunately when the part arrived it was incorrect (small error that could have been easily overlooked) I emailed orderline support and got a lovelly reply. The lady (J) was straight on the case and sorted out the error - correct part arrived next day, old part removed. Thank you.”
“I needed to wait a few weeks for stocks to be replenished, but communications informing me of the problem were good. Ultimately the shower unit was delivered in a good condition and now fited and serving it's purpose,”