“Waited over a week for delivery. Emailed twice with no reply. I phoned and was told the parcel had been lost in transit. Fair enough but why no reply to emails ?
Items we’re sent out and received next day.”
“Could not fulfill our order but sent parts which was no good as we could not complete the job with parts missing .No proper communication or updates .Requested they take there goods back and refund ,still waiting on a reply .”
“A short delay on the shipment as they were awaiting stock, but great customer service, products and price.
I would recommend Electrical Wholesalers 4U as an online store”
“Ordered 47 lights total delivered 2 then couldn't supply rest of lights and refunded me 45 lights, what's the use of 2 lights emailed regarding this got ignored”
“Fed Ex delivered the purchase late, but that was not down to Ew4u who were knowledgeable about the product I bought, which is exactly as it was described. I am very pleased with it.”
“Absolute Shambolic customer service. The light I ordered arrived smashed and broken, yet it took over 10 emails to even get an initial response. They then promised to send a replacement out which never arrrived and a month later I am still awaiting the refund. They even have the cheek to insist on deducting postage costs from my refund, even though the goods were broken when delivered. The customer service is truly appalling and I'm only sorry I couldn't give less than a one star review. I will be taking this up with my card company and avoid these people that don't value customers.”
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