Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.65

4.7 Rating 1,960 Reviews

92 %

of reviewers recommend Essential Clinic

4.7

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are up to 50 MG and still has not worked.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to share your feedback with us. We’re sorry to hear that the medication hasn’t worked for you. It’s important to note that medications can affect individuals differently and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns and provide guidance on alternative options and on the next steps to take. You also have access to requesting a prescription change to a different medication through our clinic at any time. Please don’t hesitate to reach out if you have any questions or concerns, we will be happy to help!

Posted 1 year ago

“Delivery was not professional .... the package was found by my son in my backyard, on the patio . The package was thrown over my fence and landed on the patio !!!! ...i was lucky my dogs didn t get it before my son No reason to go in backward. The main doors are by the front of the building where the mail boxes are and the stair to go on the second floor also”

Helpful Report

Posted 2 years ago

Hi Pierre, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you had a negative experience with the order delivery. Please accept our sincerest apologies for any inconvenience this may have caused. We have noted the information you provided in your file for future deliveries and have forwarded it to the courier as well. If you prefer, you may request a courier change to Canada Post for your next refills. They will ensure that the medication shipment is left in your mailbox instead of at the door. We want to assure you that the situation you experienced was not due to a lack of care or attention on our part. Our patients’ satisfaction is of utmost importance to us and we’re continuously working hard to improve the service we offer. Thank you for your understanding and please feel free to reach out to us at any time if you have questions or would like to make changes to your account. We’re always here to help!

Posted 1 year ago

“My medication arrived just fine, but your team was very uncooperative afterwards with regards to my prescription. I will not be ordering again from you.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you had a negative experience with our team regarding your prescription. We take all feedback seriously and will use it to improve our service. We would appreciate the opportunity to make things right and regain your trust. If you’re willing to give us another chance, please don’t hesitate to reach out to us and we will do our best to accommodate your request. Thank you for your understanding. We hope to hear back from you soon!

Posted 1 year ago

“Circular tablets were easy to cut into quarters. New pills have one axis of symmetry.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review, it is appreciated. When splitting the tablets, there's no need to worry too much about cutting them into exactly 4 equal parts. Finasteride accumulates in your scalp over time so it’s okay if the pieces are not cut equally, as long as you keep taking 1 piece a day! For more information on this, you may consult the link provided below: https://www.essentialclinic.ca/blog/how-to-get-cheaper-finasteride However, if it is more convenient for you, you can request to receive the round-shaped finasteride tablets moving forward. Thank you again for your feedback. Please feel free to reach out if you have questions or concerns, we will be happy to help!

Posted 2 years ago

“Overpriced consult. Cream I was given does not dispense evenly”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with your feedback. The consultation fee is for our clinician to review your medical history and issue a 1-year prescription. It also gives you access to personalized care from our medical team in case you have any questions or concerns. Our service provides a flexible, low-stress medical visit, with no waiting rooms or awkward face-to-face conversations. We believe that our pricing is both affordable and competitive when compared to similar services. Additionally, our partner mail-delivery pharmacy provides fast and attentive service with free shipping directly to your home! Regarding the topical gel, we have forwarded your feedback to our partner pharmacy. If an issue is present with the packaging or pump mechanism, our partner pharmacy will ensure that this is improved upon for any future orders. Please do not hesitate to contact us with any further questions or concerns. We are always happy to assist you.

Posted 2 years ago

“You said that it was discret packaging. It is written Pocket pills on the front. The guys at the job saw it😖”

Helpful Report

Posted 2 years ago

Hi Michel, Thank you for taking the time to provide your feedback. Our apologies for any inconvenience caused. The shipping label on the front of the mailer is required to include our partner pharmacy's name. For legal purposes, this information cannot be modified as the company name must remain exact on the label. For future refills, you may request to receive your package at a PO box or a FedEx/Canada Post facility if you prefer this option. Please feel free to contact us at any time if you would like to request a change for your next shipment or if you have questions. We will be happy to assist you!

Posted 2 years ago

Essential Clinic is rated 4.7 based on 1,960 reviews