Estate Sawmills Reviews

Name: Estate Sawmills
Address: Thorncliffe Works, Midland Road, Bradford, Bradford
Rating: 4.77

4.8 Rating 349 Reviews

93 %

of reviewers recommend Estate Sawmills

4.8

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Estate Sawmills 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

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“We've used them for a lot of years, always kept us upto date on any issues and always offered solutions. Fantastic place, reasonable delivery times/prices. Highly recommend.”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“Very helpful driver.”

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Posted 1 year ago

“Goods arrived as arranged, delivery drivers service was excellent.”

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Posted 1 year ago

“Quality wood and service. Really good price also. Would definitely recommend to other people and will be using again for the front of my house!”

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Posted 1 year ago

“Good quality fence , one pailing damaged, driver said he would drop me one of but hasn’t .”

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Posted 1 year ago

“Great prices and great service. Please thank the driver for his assistance.”

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Posted 1 year ago

“Easy to order , brilliant quality early delivery, highly recommend.”

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Posted 1 year ago

“Delivered on time and driver very helpful”

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Posted 1 year ago

“Good quality fencing, some issue with original delivery and one of the panels but all sorted with great customer service.”

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Posted 1 year ago

“No problem with the price or the items, which were great. There was a problem with delivery though. All communication said that it would arrive by a certain time on a particular day, so we waited in for that. By late evening it was clear it wasn’t coming but nobody had contacted us to let us know. The tracking didn’t update until the next day, and informed us to expect delivery that morning. Luckily, I was wfh that day…. The items were eventually delivered but no explanation for why it was a day late was offered 🙁”

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Posted 1 year ago

“Great service , delivery guy was very pleasant and helpful, I've bought from you in the past and will be buying again shortly”

Estate Sawmills 5 star review on 19th April 2024

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Posted 1 year ago

“Have ordered several times now. Price and service are always great, highly recommend. Delivery drivers are always very helpful and polite.”

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Posted 1 year ago

“Great service as usual”

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Posted 1 year ago

“Easy ordring process and prompt delivery at time stated - all very good”

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Posted 1 year ago

“Great quality. Very helpful delivery driver”

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Posted 1 year ago

“Ordered items online paid for items and arranged delivery all went very smoothly. Good quality materials would definitely use again and would definitely recommend. 10/10”

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Posted 1 year ago

“Deck calculator spot on. Quality products, great service”

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Posted 1 year ago

“Good quality products, delivery on time and delivery driver helpfull”

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Posted 1 year ago

“Not the best service. Was the first time using these guys. Not sure if I'll use again. Was originally told delivery would be between 12.00 and 2pm This later changed to 2pm to 4pm. I'd organised for me and a labourer to be on site at 2pm. Still no delivery at 3pm so I rang and was told it was being loaded as we speak. I then waited until 5pm and finally gave up and left. The customer informed me that the delivery happened at 6.30pm the same day. I was out of pocket as I had to pay the labourer for his time. And I'd lost half a day where I could of been somewhere else. I build roughly 2 fences a week and thought I'd give Estate sawmills a try rather than use my regular sawmill. There is a couple of positives. The timber was of good quality. And very reasonably priced also the delivery is curbside but the customer asked the delivery guys to carry to her garden and they did with not the best access so I thank them for that. All in all I wouldn't recommend for big orders needing delivery but if your able to pick up your order I'd recommend them”

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Posted 1 year ago

Hi Richard and thank you for your feedback although we are disappointed you didn't have the best experience. We pride ourselves on communication and always try and let customers know when orders are going to be delivered as close as we can. On this occasion it appears we didn't do as good as we could have and we apologise. Hopefully you'll give us another chance the next time you need outdoor timber supplies. Many thanks, Estate Sawmills

Posted 1 year ago

Estate Sawmills is rated 4.8 based on 349 reviews