Faerly.ie Reviews

Name: Faerly.ie
Address: Nicholastown, Kilcullen
Rating: 4.97

5.0 Rating 4,094 Reviews

100 %

of reviewers recommend Faerly.ie

5.0

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Faerly.ie:

Faerly is an Irish online shop for sustainable living. We sell natural products that are kind to you and our environment. ☘️ Irish, natural and handmade items ? Eco friendly & sustainable store ? Plastic free packaging ? A sprinkle of Scandi design

Visit Website

Phone:

045-397203

Email:

hello@faerly.ie

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Faerly.ie 5 star review on 5th December 2025

Carol C

Faerly.ie 5 star review on 10th October 2025

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, excellent customer care”

Helpful Report

Posted 10 months ago

Thank you so much Faye for leaving us a review, we really appreciate it. ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Excellent service”

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Posted 10 months ago

Thank you Catherine for leaving us a 5 star review. We really appreciate it! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Really prompt delivery, great customer service with a personal touch and lots of lovely little Irish-made bits for sale.”

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Posted 10 months ago

Thanks so much for your review Aoife. It's great to get your feedback on Faerly.ie and we're happy you love our Irish brands as much as we do! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Got one of the hampers for a family member's birthday and she loved it. This is my third time ordering something from Faerly and I have been very happy with both the service and quality of the products. Happy to recommend.”

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Posted 10 months ago

Thank you Megan for giving us a 5 star review. We're delighted to get your feedback on Faerly.ie and to hear that they loved the gift. Thanks again for recommending us!~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Always excellent products and service”

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Posted 10 months ago

Thank you for leaving us a review, we really appreciate it. ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Beautiful rug”

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Posted 10 months ago

Thank you Karen for leaving us a review, we really appreciate it and hope you enjoy the throw! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Always great to deal with. Easy to use website and quick delivery.”

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Posted 10 months ago

Thank you Janice for leaving us a 5 star review, we really appreciate it! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Excellent service- easy to order and prompt delivery. Also the little touch of a thank you chocolate was appreciated.”

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Posted 10 months ago

Thanks so much for your review. It's great to read your feedback and glad you enjoyed the choc! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Love Faerly,local shop,I can save on postage and always lovely card and small choc in the package.”

Helpful Report

Posted 10 months ago

Thank you so much Ekaterina for giving us another 5 star review. We're delighted you had such a good experience and thank you again for your continued support! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“I shop at Faerly all the time and they are brilliant, quality products, great sales and prompt delivery with a little treat inside.”

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Posted 10 months ago

Thanks so much Alexandra for your review and your ongoing support of Faerly.ie. It's great to get your feedback and hope you enjoyed the chocolate! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“My friend really loved her gift. Thank u”

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Posted 10 months ago

Thank you Fiona for giving us a 5 star review. We're delighted to get your feedback and to here they loved the gift. ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Delighted with my purchase from Faerly! I ordered the Aarke 1.66L Water Purifier, and the difference in water quality is incredible—no more chlorine scent, just fresh, delicious water. I look forward to coming back for refills and more. Highly recommend both the product and Faerly’s excellent service!”

Helpful Report

Posted 10 months ago

Thank you for giving us a 5 star review Catherine. We're delighted to get your feedback on the Aarke purifier. We're here when you need a refill! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Ordered and was expecting to be waiting a couple of days but had what i ordered in less than 24 hours. Very good service and will be ordering again. Little chocolate on the Thank You note was a nice touch!”

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Posted 10 months ago

Thanks for your lovely review Allan. We're very happy that you had such a good experience with your order. We enjoy writing the personal notes! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Faerly contacted me regarding a problem with supply and offered me alternatives including refunding me. Their contact was quick and courteous and the delivery of my item was speedy. I would use them again.”

Helpful Report

Posted 10 months ago

Thanks so much for your review Anne Marie. We're glad we could find an option to suit you, and thanks for recommending us! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Great service. Great product. DPD are crqp though!”

Faerly.ie 5 star review on 4th March 2025

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Posted 10 months ago

“Great selection of goods, some very practical (cleaning brushes) and other more indulgent (chocolate) with a consistent focus on sustainability. The most amazing and dedicated customer service I have ever experienced from an online company.”

Helpful Report

Posted 10 months ago

Thank you so much for your very kind 5 star review of Faerly.ie. We're delighted you had such a good experience and thank you again for your support! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Very pleased with my order. Its so beautifully packaged and you can tell a lot of care goes into every delivery. Makes the gift that much more special.”

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Posted 10 months ago

Thanks for your lovely review Stephen. We're very happy that you had such a good experience with your order! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Great company, fast service and delivery. Repeat buyer over last two years.very satisfied. Love the idea of the tree planted on every order”

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Posted 10 months ago

Thanks so much for your review Martin and for continuing to support us. It's great to get your feedback! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Highly recommend Fast delivery Good value for Arke refills”

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Posted 10 months ago

Thank you for giving Faerly.ie your 5 star review. We're glad to get your feedback! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

“Great customer service from Faerly. Quick responses and really helpful. Couldn't want for better.”

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Posted 10 months ago

Thanks so much Graham for your review. Happy to get your feedback on Faerly.ie and thanks for recommending us! ~ Sarah (Team Faerly) 😊

Posted 9 months ago

Faerly.ie is rated 5.0 based on 4,094 reviews