Dear Bobbi,
We are sorry that you do not consider our Customer Service helpful.
After the investigation by the shipping company regarding your package, we have sent you a replacement unit immediately.
We hope you are enjoying your little yoga partner now.
Your FeetUp® Team 💙🙏🏼
“The best device & mat for saving my body !! I love the trainer, my cork mat & props too! As a yoga instructor, Feetup has saved my neck doing headstands & I also love the classes!!”
“The product concept is amazing, however, as I mentioned in my email to Customer Service, and shared via photo, I had a severe skin reaction and can’t believe I am still having to pay return shipping for this item. There was no acknowledgment of the photo or reaction in the response and it left a poor taste in my mouth.”
Dear Yong,
After writing to our Customer Service, we made sure that the package was shipped out and delivered properly to your address.
We hope you enjoy inverting with your little yoga partner.
Your FeetUp® Team 💙🙏🏼
“All parts screws where not included took forever to get a reply then took Roxanne forever to understand d what was missing and after I replied to email with pictures it’s been 2 days and still no resolution or response but I received this email lol because of poor customer service I would not recommend. At this point I want a return label and refund!”
“FeetUp has completely transformed my burgeoning yoga routine, elevating it in ways I never imagined. As someone new to yoga, mastering a basic handstand seemed like a distant dream. From haven't-attempted-a-handstand in years to hand-standing becoming a daily pleasure, the FeetUp has played a key role in my newfound enthusiasm as I add more legwork and other variations into my routine. Even after I finish my workout for the day, I find myself walking back into the room and doing a handstand just for the heck of it! If your arms aren't quite up to holding a handstand just yet, you'll love the FeetUp—the cushion is super comfortable on your shoulders and provides just the right amount of support. The molded wood base offers several secure hand-holding options, and the overall construction is impressively sturdy.
Moreover, the craftsmanship is remarkable. From the beautiful wood base to the meticulously designed padded leather cushion, every aspect speaks volumes about the attention to detail and quality. Assembly was straightforward with the provided hardware, and everything fit together perfectly in under 10 minutes. It's not merely a piece of equipment; it's a testament to fine workmanship and a genuinely attractive addition to any space.
I've grown to love the FeetUp even more than I anticipated. It's a true game-changer that's worth every penny!”
“I just got the FeetUp a week ago and I'm obsessed with being upside down! I Love this new way to practice! It's re-ignited my daily yoga practice with more challenge, excitement, inversions galore, and sooo many new possibilities -- the app is also stellar, great instruction and so much new to explore.”
“I am obsessed! I was telling my sisters how much i loved my birthday gift...One of my sisters already had one...I will add a photo ( so funny) The core strength that comes from this is outstanding. I am in love. Thank you. So easy to put together and small enough to put anywhere. LOVE, love, love.”
