Garden Street Gin Club Reviews

Name: Garden Street Gin Club
Address: PO Box 27, Yarraville, Victoria
Rating: 4.86

4.9 Rating 5,542 Reviews

97 %

of reviewers recommend Garden Street Gin Club

Visit Website

Phone:

03 7036 6498

Email:

hello@gardenstreet.com.au

Location:

PO Box 27,
Yarraville
Victoria
3016

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Garden Street Gin Club 5 star review on 3rd June 2025

473

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Makings of a good gin that I received Personally didn’t like it But appreciate the work involved Cheers”

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Posted 1 year ago

Hey Eva! So sorry to hear you didn't love this gin! Will email in a moment with a few options on how we can rectify this/find you a gin you love! Cheers, Josh

Posted 1 year ago

“I am still waiting on a reply to an email I sent regarding my membership. I havent had a reply & have been unable to get through to you whenever I try phoning.”

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Posted 2 years ago

Hey Toni, Thanks for letting us know that you haven't heard from our team. We couldn't locate an email or voice mail from you but have tried to call, left a message and sent an email yesterday - look forward to hearing back from you so we can help get your issue resolved! Cheers, Josh

Posted 2 years ago

“Boxed presentation of products excellent and a pleasure to receive at the front door. Alchemy gin pleasant, but probably wouldn't buy it. East Imperial tonic has what I could only describe as a 'chemical' taste. Avocado chips and dried garnishes just don't do it for me! Thanks”

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Posted 2 years ago

“I didn’t receive this package?”

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Posted 2 years ago

“Happy with my first order but never received the free glasses”

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Posted 2 years ago

Hey James, hope you are having a great week! Thanks for letting us know about the glasses, we have popped a note on file to include them with your next order. Let me know if there is anything else at all we can help with. Cheers, Josh

Posted 2 years ago

“Haven’t received it yet”

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Posted 2 years ago

Hey Linda, so sorry to hear about the delay with AusPost. We've just spoken with them and aren't confident that they know where your gin is.. To fix this, we have arranged for a new one to be popped in the mail today for you. Hope this one arrives quickly and please let us know if there is anything else at all we can do to help. Cheers, Josh

Posted 2 years ago

“Delighted to receive the package! Snacks were delicious but little disappointed with misfire gin. Not quite like the taste unfortunately.”

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Posted 2 years ago

Hey Abid! Sorry to hear you didn't love the Misfire gin - will drop you an email now and get a replacement sorted for you :) Cheers, Josh

Posted 2 years ago

“I did receive my first order but not the glasses”

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Posted 2 years ago

Hey Meredith! We just needed you to use the code with your order so we could include the glasses for you. Not to worry though, ive gone ahead and added them to your next box :) - Hope you are enjoying the gin and please let us know if there is anything else we can help with. Cheers, Josh

Posted 2 years ago

“Hello, I ordered 2 boxes. I’ve only received 1. The one I received was beautiful but they were both to be gifts and I still have not received the second box it’s been just over two weeks now? Please can you find out what is happening? Kind Regards, Carole 0415277727”

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Posted 2 years ago

Hey Carole! Thanks for letting us know about your order - will check with AusPost now and find out whats happening with your delivery. Buzz you shortly! Cheers, Josh

Posted 2 years ago

“Very disappointed that the free crystal gin glasses did not arrive with my order. I did follow all the details for this to be on the first order but no success. Difficult to get on to those responsible for ensuring concerns. Being a new customer this does not bode well for further orders.”

Helpful Report

Posted 2 years ago

Hey Robyn, sorry to hear about the missing glasses. If you simply pop us an email to hello@gardenstreet.com.au or call 03 7036 6498 during business hours, we will get this fixed up for you straight away. Cheers, Josh

Posted 2 years ago

“Hi! Loved the gin and the quick delivery - my husband loved it as his birthday present. :) However, I’m not sure if I did/didn’t correctly enter the promo code but I didn’t receive the free gin glasses in our first order.”

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Posted 2 years ago

“The joining and ordering process for the Garden Street Gin Club is easy and the delivery is fast. My only criticism is that the code for'bonus'if a friend joins the club does not work. I made a comment regarding the matter when I joined last month but there has been no follow up from the club. Disappointing on both levels. Susan McQuinn”

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Posted 2 years ago

Hey Susan, hope you had a lovely weekend! If you can email us through the details to hello@gardenstreet.com.au, we can make sure the referral works for you :)

Posted 2 years ago

“Sorry haven't had a chance to taste your product, unfortunately you have been let down by a 3rd party, Australia Post. Happy to review if and when it turns up”

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Posted 2 years ago

Thanks Bradley, and apologies for the delay with postage. Would be great if you could finalise your review once it arrives and you get a chance to try it! Cheers, Josh

Posted 2 years ago

“Please do something about Australia Post as a carrier. I am still waiting on my August order despite it being sent on 5 August. It is stuck (according to tracking) at a delivery centre and in transit - this has been the case for 12 days. I lodged an enquiry with Aus Post and they will not even look at it until it's been two weeks overdue (according to THEIR shipping estimates!). I love your product, but if things like this keep happening, I'll be reviewing my subscription. Thanks!”

Helpful Report

Posted 2 years ago

Hey Kate, thanks for providing your feedback regarding AusPost and apologies for the delay with your shipment. We have tried a number of different couriers in the past to find the best postal option for our members and have found that overall, AusPost is the most consistent. Saying that it's not always perfect and we completely understand your frustration with the current delivery, please let me know if there is anything we can do from this end to help! Cheers, Josh

Posted 2 years ago

“I loved the visual presentation of the box and all the snacks and extras. Also loved the fact that all the packaging is compostable (so did my children!). However, whilst I was excited by the description of the Jindilli gin, I found the actual flavour raw and disappointing. It did not have any hint of native raspberry or elderflower to me, and I haven’t enjoyed it.”

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Posted 2 years ago

“Hopefully arriving this week”

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Posted 2 years ago

“It's a great opportunity, unfortunately I missed out on receiving the glasses which was a big draw card for me. Dissapointing”

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Posted 2 years ago

Hey Lisa, unfortunately, we weren't running that promotion when you joined but I am glad you were able to get your hands on one of the limited edition Four Pillars boxes! There are more glasses (exclusive) as part of our loyalty program for existing members! Keep an eye out for that launch shortly. Cheers, Josh

Posted 2 years ago

“The club itself is great to be a part of however I found the process to get heard about a product that was not to my taste long and drawn out. No one called me back and I eventually received an email. It would be nice if they worked on the customer service side of things. Most gins chosen are good, pairings with dried fruits ect need to be larger portions of the dried parings as you only get a few. Well packed box with no risk of breakage. Would like to see a little more in it for the money tho.”

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Posted 2 years ago

“It hasn't arrived 🤪”

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Posted 2 years ago

“Great gin and other items. Far too much unnecessary packaging.”

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Posted 3 years ago

Garden Street Gin Club is rated 4.9 based on 5,542 reviews