Garden Street Gin Club Reviews

Name: Garden Street Gin Club
Address: PO Box 27, Yarraville, Victoria
Rating: 4.86

4.9 Rating 4,148 Reviews

97 %

of reviewers recommend Garden Street Gin Club

Visit Website

Phone:

03 7036 6498

Email:

hello@gardenstreet.com.au

Location:

PO Box 27,
Yarraville
Victoria
3016

Write Your review

Tell us how Garden Street Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street Gin Club 5 star review on 20th May 2024

363

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gin tastes good, although the “extras” in the box were quite random and disappointing. How does a carmen’s oat slice fit into the gin theme? I was quite excited about the free glasses, however, they were a disappointment as well (thought they were stemless). Overall, great idea but poor execution.”

Helpful Report

Posted 2 years ago

Hey Ben, thanks for taking the time to leave us your thoughts. Hearing you loud and clear on the oat slices, we were trying to branch out from the usual a little in August with these. For the glasses, there must have been a little confusion as we had 2 promotions running and you popped in the code for the stemmed glasses. More than happy to swap them out for you with your next order if you like?

Posted 2 years ago

“If I had my delivery I would love to write a review!”

Helpful Report

Posted 2 years ago

Hey Craig, please accept our apology about the postage delays at the moment! The good news is the tracking is showing your delivery is due for Tuesday. Hopefully you enjoy when it arrives and please let us know if there is anything else at all we can do to help. Cheers, Josh

Posted 2 years ago

“Hi guys would love to give you a good review but I haven’t even received my first delivery yet a month after it was sent I realize with Covid AUS post is struggling but maybe being a bit more honest with your customers at the moment would be a good thing”

Helpful Report

Posted 2 years ago

Hey Mark, firstly, apologies for the delays with shipping. We posted your parcel next business day after you ordered and it has been with AusPost since the 25th. The good news is the tracking is now showing a due date for Tuesday. We are a little confused about what you mean by being more honest. We have contacted everyone multiple times about the delays with shipping across email, social media and our website. If you could please expand on what you mean by this so we can look to improve our communications.

Posted 2 years ago

“Last delivery of gin was fabulous This month the gin was really below average Hoping next delivery is fab again”

Helpful Report

Posted 2 years ago

Hey Fiona, sorry to hear that you didn't enjoy this gin. Can you please drop us an email to hello@gardenstreet.com.au so we can sort this out for you!

Posted 2 years ago

“My delivery took a bit longer than expected, but am happy with the Flowstate Gin and bottles of Tonic. I thought it odd that a can of beer was included, I would have preferred another bottle of tonic or mixer instead.”

Helpful Report

Posted 2 years ago

“Definitely a great gift, packaged with care and wow factor. The stemless gin glasses are exactly what I have been looking for, for ages. Unfortunately the July gin itself is not as tasty as the current gin on our shelf, I am hoping the next bottle improves. Overall good value.”

Helpful Report

Posted 2 years ago

“Great service. Impressive packaging. Unfortunately did not like the gin of the month. I just can not drink it. Will keep the subscription going and will review after next delivery”

Helpful Report

Posted 2 years ago

Hi there, so sorry to hear about you not liking the gin this month! We certainly don't want you to have a gin that you dont like so if you could please email us at hello@gardenstreet with the details we will arrange to swap it out for you!

Posted 2 years ago

“I thought there was an introductory offer of some glasses. None were recieved.”

Helpful Report

Posted 2 years ago

Hey Scott, sorry about this! We just needed the Welcome Pack code to be input with your order. Will make sure to add this to your next box though! Let me know if there is anything else we can help with. Cheers, Josh

Posted 2 years ago

“Still waiting for our first delivery, then I can review…”

Helpful Report

Posted 2 years ago

Hey Lynda, sorry for the delay on this one. Unfortunately AusPost can be a little slower with deliveries when the delivery address is updated after the parcel had been shipped. The tracking says it should arrive very soon and we hope you enjoy it when it does! Let us know if there is anything else at all we can help with. Cheers, Josh

Posted 2 years ago

“I only have three starts as my chocolate was melted and it would have been sooo delicious. The gin was fabulous though”

Helpful Report

Posted 3 years ago

“Loved the presentation, rapid arrival of order but didn’t like the suburban gin flavour .”

Helpful Report

Posted 3 years ago

Garden Street Gin Club is rated 4.9 based on 4,148 reviews