Great British Outfitters Reviews

Name: Great British Outfitters
Address: Faraday Hosue, Station Road, Washington, City of Sunderland
Rating: 4.30

4.3 Rating 107 Reviews

82 %

of reviewers recommend Great British Outfitters

4.3

Based on 107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01542780203

Email:

johnny@gboutfitters.co.uk

Location:

Faraday Hosue,
Station Road,
Washington
City of Sunderland
NE38 7LW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product (Seeland outdoor membrane trousers) were great. Sadly GBO didn’t sent me the colour that I ordered which I only realised when I opened the trousers on my hunting trip. I emailed them to make them aware but did not get a reply.”

Helpful Report

Posted 2 months ago

Dear Harry, Thank you for reaching out, and I sincerely apologise for the mix-up with your order. I completely understand your frustration, especially as you were relying on these trousers for your hunting trip. While I appreciate that you've now worn them, I still want to make this right for you. I’d be happy to discuss a resolution, whether that’s a partial refund, a discount on a future order, or another solution that ensures you’re satisfied. Please let me know how you'd like to proceed, and again, I truly appreciate your patience and understanding.

Posted 2 months ago

“i am still awaiting my stuff which has been ordered and not turned up its a few thousand pounds worth and no responce i have had one delivery but it was not the main stuff ordered”

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Posted 3 months ago

“The belt is very good quality but it took over two weeks to be delivered!”

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Posted 4 months ago

“I am pleased with the item I ordered but disappointed with the service. It took two weeks for my order to arrive and it was the lack of communication in this period that was really unsatisfactory. At one point I went on the online chat but got no response so tried to phone, despite it being office hours the phone cut out. At this point I was worried it was a scam and I would never receive my order. I then emailed and received a reply explaining the delay. It would have been a far better if you had contacted me when you knew of the delay.”

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Posted 1 year ago

“After receiving a waistcoat, that looked different to the pic in advert. I have tried to return but not received any follow up since”

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Posted 2 years ago

Great British Outfitters is rated 4.3 based on 107 reviews