Name: Giesswein Walkwaren AG
Address: Niederfeldweg 5, ,, Brixlegg
Rating: 4.64

“Courant novembre je passais commande d’une cape lors de l’opération 1 acheté 1 gratuit . Je reçois le colis qui ne comporte qu’une cape à la place de 2. J’envoie un message pour réclamation, on me dit au bout d’un certain temps qu’un nouvel envoi va m’être expédié. A ce jour je n’ai rien reçu, mes messages restent en suspens…. Plus jamais de commande sur ce site ! Ce ne sont que des escrocs….”

Hilfreich Melden

07.12.2025

Bonjour, merci beaucoup pour votre message et votre retour. Nous vous invitons à nous contacter à l’adresse shop@giesswein.com afin que nous puissions examiner votre dossier avec plaisir et le traiter au plus vite. Vous recevrez une réponse de notre part dans un délai de 24 à 48 heures. Nous vous remercions de votre patience, car en raison d’un volume de demandes actuellement très élevé, les délais de traitement peuvent être légèrement plus longs. Merci encore pour votre compréhension. Votre équipe Giesswein – Laura

09.12.2025

“goods arrived on time. so comfortable and great fit. wunderbar !!”

Hilfreich Melden

07.12.2025

“Very unclear return policy which means I have spent a good sum posting back a pair of slippers which could have been avoided if your website were clearer or if there had been a retrun postage slip in the package - which there was not. Inexcusable.”

Hilfreich Melden

07.12.2025

Good day, please feel free to send us an email at shop@giesswein.com or use our contact form on the website. We usually respond within 24–48 hours, and we do our best to answer all questions as quickly as possible. You can generate your 100% free return label here: 👉 https://sendback.giesswein.com/b2c/ Thank you for your patience and understanding. Your Giesswein Team – Laura 😊

09.12.2025

“Absolutely love my vent slippers. Lots of support including a shaped foot bed. Cosy and warm and love the substantial rubber sole. One thing though. I have one foot bigger than the other and the slipper on the smaller foot seems tighter with less room for expansion in the toggled elastic. Weird.”

Hilfreich Melden

07.12.2025

“Excellent produit”

Hilfreich Melden

07.12.2025

“Livraison et emballage comme convenu”

Hilfreich Melden

07.12.2025

“Lovely slippers”

Hilfreich Melden

07.12.2025

“Aucune mauvaise surprise concernant les chaussons , c'est dommage qu'il y avait une rupture de stock sur la couleur jeans , j'ai donc pris couleur bleu nuit . Par contre le transport pas terrible , livraison effectuée 2 jours avant la date prévue sans prévenir , et ensuite livraison faite dans un point relais à 7 kms de mon domicile , alors qu'il y a plein de point relais dans ma ville .”

Hilfreich Melden

07.12.2025

“Well packed, lovely slippers for grandchildren.”

Hilfreich Melden

07.12.2025

“Good communication delivery tracking very helpful will be purchasing again thank you very much for your service regards Mark”

Hilfreich Melden

07.12.2025

“Shipping I've very very slow”

Hilfreich Melden

07.12.2025

Hello, thank you very much for your message. To assist you as quickly and efficiently as possible, we kindly invite you to contact us at shop@giesswein.com , or alternatively via the contact form available on our website. Please include your order number, customer number or full address, so that we can correctly assign your request and review it without delay. We will then process your inquiry together with our shipping and logistics team and get back to you within 24–48 hours. Your satisfaction and feedback are very important to us, and we want to ensure that you receive your order as quickly as possible. We sincerely thank you for your trust and cooperation. Your Giesswein Team – Laura 😊

09.12.2025

“It's been over 2 weeks but I still haven't my shoes”

Hilfreich Melden

06.12.2025

Good day, thank you very much for your message. To assist you as quickly and efficiently as possible, we kindly invite you to contact us at shop@giesswein.com , or alternatively via the contact form available on our website. Please include your order number, customer number or full address, so that we can correctly assign your request and review it without delay. We will then process your inquiry together with our shipping and logistics team and get back to you within 24–48 hours. Your satisfaction and feedback are very important to us, and we want to ensure that you receive your order as quickly as possible. We sincerely thank you for your trust and cooperation. Your Giesswein Team – Laura 😊

09.12.2025

“I have not received my parcel yet. The number is: 1016057511431680810208 I contacted several times, in person, by email, but I was informed that the parcel had been returned. I am very sorry about this, and I couldn't understand how your system communicates and coordinates. I have never received a phone call from the sender to inquire. I hope you will redeliver the parcel to me as soon as possible.”

Hilfreich Melden

06.12.2025

Good day, thank you very much for your message. To assist you as quickly and efficiently as possible, we kindly invite you to contact us at shop@giesswein.com , or alternatively via the contact form available on our website. Please include your order number, customer number or full address, so that we can correctly assign your request and review it without delay. We will then process your inquiry together with our shipping and logistics team and get back to you within 24–48 hours. Your satisfaction and feedback are very important to us, and we want to ensure that you receive your order as quickly as possible. We sincerely thank you for your trust and cooperation. Your Giesswein Team – Laura 😊

09.12.2025

“I never received my shoes!!! I have been tracking my delivery progress and the shoes never left shipping or delivery”

Hilfreich Melden

06.12.2025

Good day, thank you very much for your message. To assist you as quickly and efficiently as possible, we kindly invite you to contact us at shop@giesswein.com , or alternatively via the contact form available on our website. Please include your order number, customer number or full address, so that we can correctly assign your request and review it without delay. We will then process your inquiry together with our shipping and logistics team and get back to you within 24–48 hours. Your satisfaction and feedback are very important to us, and we want to ensure that you receive your order as quickly as possible. We sincerely thank you for your trust and cooperation. Your Giesswein Team – Laura 😊

09.12.2025

“No problem, no trouble. Serious. thks”

Hilfreich Melden

06.12.2025

“Je connaissais l’article que j’ai commandé puisque, j’ai déjà une paire de pantoufles,identique mais qui est usée J’en suis très satisfaite, et la livraison s’est très bien passée”

Hilfreich Melden

06.12.2025

“Order was picked up two+ weeks ago in Austria, spent 8 days in Germany and has been in France the past couple of days. I have had several pairs of these sneakers and really like them, but company needs to figure out how to get them to the US quicker. Has still not arrived.”

Hilfreich Melden

06.12.2025

“I love these slippers! They fit perfectly and don't slip. They arrived in a timely manner despite the Christmas season.”

Hilfreich Melden

06.12.2025

“Pas mal?👍”

Hilfreich Melden

06.12.2025

“Très sérieux et très bonne qualité je le recommande vivement”

Hilfreich Melden

06.12.2025

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Giesswein Walkwaren AG Bewertungen