“It took a week for me to get a shipping confirmation. Ironically this was only a couple days after I sent an email about my order not being shipped. It then took a couple more days for it to actually start moving via UPS. I got my items so I won't give you one star, but I wish there was more communication with myself about my order. Especially when I asked about it.”
“It's been 1.5 years and I still haven't received my item. Placed a pre order April 2022; item was released Sept 2022. It is Oct 2023. OVER A YEAR. They have not sent me the item. I could've bought it on discount on some other site for cheaper since it's been out a year, but I still haven't received my order. They scammed me for 285 dollars. There is no phone number to call, only an email address. They don't respond to their emails. Would never order from them again and I am telling all my friends never to order from them.”
“I ordered two items almost a year ago and I just got a notice saying ONE of the items shipped a few days ago. I completely forgot I had ordered anything. Whenever I tried to reach out there was radio silence.”
“While I was waiting a bit longer than I expected for the preorders to finally ship, the figures I preordered delivered pretty quickly once they were shipped, and they came in with no damage and looked amazing. Amazing job Glacier Hobbies!”
“Product shipped on same day ordered and arrived a day earlier than expected.
They actually had the brown Tamiya panel liner so I snapped it up as soon as I saw it.
No complaints”
