Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,040 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Go Kayaking 5 star review on 28th January 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“helpful friendly and informative staff”

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Posted 3 years ago

“Kian was really helpful and knowledgeable and sorted out our order extremely efficiently. The boat was the best price I had found on the internet, even before the Club spec discount. We collected the canoe ourselves.”

Go Kayaking 5 star review on 15th June 2022

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Posted 3 years ago

“I have dealt with Go Kayaking a few times now, they are helpful on the phone with advice, and their e-commerce system works well with communication about shipping. exactly what you want from a business.”

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Posted 3 years ago

“I ordered an item, excellently priced within the market. Arrived in two days. Sadly item was too large and was returned via Royal Mail. Refund processed super quick. Look forward to new season's delivery to snap up the right size then. Excellent service; clear website instructions and prompt email correspondence. Thanks. JRD”

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Posted 3 years ago

“Brilliant service thank you”

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Posted 3 years ago

“The safety equipment l ordered arrived quickly .”

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Posted 3 years ago

“The click and collect worked perfectly and we are very pleased with the service and the product.”

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Posted 3 years ago

“Ordered a new buoyancy aid for my sons birthday present. Brilliant price and arrived so quickly. He was delighted. Would shop with Go Kayaking again”

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Posted 3 years ago

“Went to Llangollen branch for advice on boyancy aids and dry trousers. Have me the website price on an NRS boyancy aid. Excellent service 👍”

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Posted 3 years ago

“On the three occasions I have been they have been exceptionally helpful. I'm new to kayaking so they patiently explained kit differences”

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Posted 3 years ago

“Easy to use website. Quick delivery”

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Posted 3 years ago

“Really helpful and informative advice even including a video link showing me the kayak I was interested in. All the extras were sorted out and the kayak arrived the next day. Great customer service and would highly recommend.”

Go Kayaking 5 star review on 14th June 2022

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Posted 3 years ago

“Good speedy delivery. Paddle nearly perfect condition only a small nick which isn't worth complaining about.”

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Posted 3 years ago

Hi Jack, Keen to see the photo of the small nick. Send us a photo info@go-kayaking.com Thanks Andy - Store Manager

Posted 3 years ago

“Prompt service and well packed as promised thanks.”

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Posted 3 years ago

“Replaced incorrectly ordered spray deck promptly and with no fuss.”

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Posted 3 years ago

“Excellent service, ordered online Fri 10th June, delivered Tues 14th June. Very competitive price, couldn't ask for anything more. Well done guys!”

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Posted 3 years ago

“We bought the Tootega Kinetic sit on top kayak, it was delivered earlier than expected, it was cheaper than other places around. We’ve used Go Kayaking before and in all honesty wouldn’t go anywhere else”

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Posted 3 years ago

“Having sent me 2 identical hip pads, instead of a pair, a week later and I’m still waiting for the error to be corrected.”

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Posted 3 years ago

Hi Martin, Just spoke to our dispatch and yes we should have dispatched the correct hip pads as soon as you told us about the error, rather than waiting for you to send them back. We've sent a new pair today & on the fastest service possible so hopefully they'll be with you tomorrow :) Thanks Andy - Store Manager

Posted 3 years ago

“Always fast delivery at good prices”

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Posted 3 years ago

Great photo - thanks so much for sending!

Posted 3 years ago

“A great selection of stock and very quick online delivery. What's not to like?”

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Posted 3 years ago

Amazing photo - thanks so much for sending it in!

Posted 3 years ago

Go Kayaking is rated 4.9 based on 1,040 reviews