Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,039 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Go Kayaking 5 star review on 28th January 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic store. Fantastic staff. Fantastic equipment. Thank you”

Go Kayaking 5 star review on 29th July 2022

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Posted 2 years ago

“This was my second Kayak i have purchased from them with confidence , I found them really helpfull and knowledgeable and definitely competitive priced, and next day delivery was fantastic thanks again guys”

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Posted 7 months ago

“As a slightly nervous beginner, I found the advice given by Ellen at the Runcorn shop really helpful. She was happy to spend time with me to make sure I got the right kit. As one item wasn't in stock, I ordered online. All this was 5 stars - but I tried to phone and to contact Go Kayaking by email on a few occasions for advice initially, then for delivery information, but never got a reply to emails and nobody answered the phone - hence a 4 star review. Hopefully it was a blip, and I look forward to shopping with GK again.”

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Posted 8 months ago

“Go Kayaking is our go-to supplier for our paddle sports equipment. We have just collected a K2 Fusion Duo and 7 SUPs. Brilliant service, nothing is too much trouble, great people to do business with. Phil Burton Runcorn Sea Cadets.”

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Posted 10 months ago

“All good thankyou.”

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Posted 10 months ago

“Competitive pricing and fast delivery, a great service!”

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Posted 11 months ago

“Excellent service, from ordering to delivery, definitely using in the future Thankyou very much .”

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Posted 11 months ago

“Realy helpfully friendly staff took time to time to help and also advise with what good information about the boat”

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Posted 11 months ago

“Hi a big massive thanks to James at the Runcorn store , for all his help and advice on best choice board for my mrs for her birthday , James you help me choose to best choice to make my mrs birthday very special, very informative and so helpful I sure she going to love it , thanks James your a great guy ,would highly recommend calling for advice, thanks again First class service thanks again”

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Posted 11 months ago

“Very friendly staff, very helpful, will definitely be coming back!!”

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Posted 1 year ago

“Great service with friendly people, cheers”

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Posted 1 year ago

“Excellent support from the Management Team based on an enquiry I made and good support from Mile End Mill staff when I went to collect my new Ripper 2”

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Posted 1 year ago

“Had a few fibreglass sea kayaks in for repair and new keel strips recently and the staff were really friendly and helpful, keeping me updated with the progress etc. They made a great job of the repairs and the kayaks look like new! Would certainly recommend these guys!”

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Posted 1 year ago

“Great advice in the shop and swapped sizes of helmets easily. Replied quickly to emails.”

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Posted 1 year ago

“Best kayaking shop in the country . Always informative , helpful and knowledgeable. Thanks for my lovely new Pyrahna Burn 3 in lizard Green ! I waited two years and it's amazing ! Allot of my kit also purchased from Llangollen store as well . Thanks guys and gals for your hard work in delivery top notch service over the years .”

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Posted 1 year ago

“Excellent customer service and product knowledge.”

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Posted 1 year ago

“Helpful and friendly staff”

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Posted 1 year ago

“Very friendly staff”

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Posted 1 year ago

“Awesome shops in runcorn and Llangollen super helpful staff with a great knowledge base. If you need it they can get it quickly highly recommended.”

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Posted 1 year ago

“I am the Secretary of the local Sea Cadet Unit. We are unbelievably lucky to have such a fantastic store on our door step. With their help we are building a superb watersport facility on the River Weaver. Nothing is too much trouble.”

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Posted 1 year ago

“Order not despatched for six days & wrong size sent. Regrettably, I removed the packaging before realising it was the wrong size, meaning I couldn't comply with their returns policy. However, the very prompt response from Go Kayaking has been phenomenally excellent. with no cost exchange sent by next day delivery and money back. Full marks for customer care. I will definitely shop here again.”

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Posted 1 year ago

Go Kayaking is rated 4.9 based on 1,039 reviews