“Absolutely first class service from start to finish, Nicola was absolutely wonderful really knowledgeable and super friendly, she advised me as to what would suit my garden. My plants arrived promptly and healthy. I will definitely be purchasing all my plants from golden valley in the future 😄”
Ah, Lavinia! Thank you SO much... glad you are happy with your plants. We always love to hear from our customers and help with garden planning. We pride ourselves on our personal service and are as passionate about gardening as you are!
“Immaculate and careful packaging revealed a very healthy well established and thriving plant.
Would definitely have no doubts about ordering from you in the future.”
“Thank you! Two beautiful healthy potted plants arrived. They are already thriving in the garden with new growth. I looked for this variety everywhere but couldn’t get them until I found them here.”
“Excellent experience, easy ordering process, quick delivery and most importantly the plants ordered arrived in a healthy condition and good size, planted out within 2 days and now thriving.”
Thanks for your review Vicky. We work hard to deliver a first class experience from start to finish for all our customers. Enjoy the Summer ahead in the garden.
“I love this company!! Not only are their plants superb but they are also superbly packed which means they arrive on your doorstep I'm superb condition!!! Highly recommended”
Thanks for leaving your review Erica. Our packaging is carefully designed to keep our plants and your orders in top condition. We are so pleased you are happy with your plants.
“Plant arrived in good condition & well packaged. Also proper helpful information includedfor the non specialist garden was a great help. Price was also competitive, The recipient was very pleased. Thank you.”
“Ordered a 'Kiss Me Kate' potted rose. Issues with delivery meant we did not receive the plant for 2 weeks. This was entirely down to DXExpress trying to deliver to the wrong postcode. Golden Valley received the rose back (to be reabilitated) who provided an update that a new rose would be posted along with a complimentary plant. Received promptly and was very pleased with the quality of product. Would purchase again.”
Thank you for your kind review. We are so pleased to hear you are happy. Here at Golden Valley Plants we pride ourselves on being as environmentally friendly as we can and are currently looking into alternatives to plastic pots for the future.
“The plants arrived in good strong packaging looking very happy and healthy. I quickly planted them and they have settled in well and continue to thrive. A very happy purchase.”
Hi Ernest, we are pleased to hear your order has arrived safely and that you are happy with the condition and the service you have received from Golden Valley Plants.
Hi Avis, thank you for your review - great to hear you are happy with your plants. We have worked hard at designing packaging that does it's best to protect our plants during transit.
“Firstly I would like to say that Golden Valley Plants are a wonderful company. I recently purchased two 'Kiss Me Kate' roses for my brother who recently lost his wife. I received an email from the delivery company letting me know when they were to be delivered. I stayed in that day but did not have anyone buzz my gate buzzer, they just threw the box over the 6ft gate. It smashed one of the pots so I could not give as a gift. I called Golden Valley Plants who were so wonderful and immediate arranged for another rose to be sent to me. Guess what they same thing happend, I waited in all day, no buzz on my gate and I found it on the floor, the pot of this rose is slightly cracked but is still ok to give to my brother. I would say definately order from Golden Valley the plant quality is fantastic, the delivery company no so good.”
Lynn thank you so much for your review, your understanding and patience with your order. What a thoughtful gift. We did pass on your experience with our delivery company immediately after hearing what had happened and so we are disappointed for you that this happened twice! As a good will gesture we would love to send a third rose out to you for your inconvenience.
“My rose arrived much faster then I thought so that was a bonus.It arrived perfect condition and had lots of main stems. I was very pleased with ever aspect of this purchase and will be shopping with them again”
