Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.85

4.9 Rating 6,060 Reviews

97 %

of reviewers recommend Graham & Green Ltd

4.9

Based on 6,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 27th December 2025

279

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant company swift delivery - any issues dealt with very promptly and resolved quickly, great customer service.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic review! We're delighted to hear, your satisfaction is our priority. Looking forward to serving you again soon! Best wishes, G&G Team

Posted 7 months ago

“Beautiful tea light holders ,good quality , exactly as described..perfect gift”

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Posted 7 months ago

Hi Gill, Thank you for your lovely review! We’re so pleased to hear! Your satisfaction is our top priority! We hope to see you again soon! Best wishes, G&G Team

Posted 7 months ago

“Always super classy & fun items with a super efficient company...”

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Posted 7 months ago

Hi Ruth, Thank you for your wonderful review! It’s our mission to provide a delightful shopping experience, and your feedback means the world to us! Looking forward to welcoming you back soon! Best wishes, G&G Team

Posted 7 months ago

“Fantastic service as ever, and great products.”

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Posted 7 months ago

Hi Kitty, Thank you so much for your lovely feedback! We're thrilled to hear that you're enjoying our products and service. It’s always a pleasure to serve you! We can't wait to see you again soon! Best wishes, G&G Team

Posted 7 months ago

“I ordered an item as a gift for someone that had a small fault. The team at Graham and Green were lovely about changing it, they re ordered and exchanged it with no problem at all. Thank you”

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Posted 7 months ago

Hi Elizabeth, Thank you for your kind words! We’re delighted to hear that our team was able to assist you with your gift exchange smoothly. Your satisfaction means a lot to us! We look forward to serving you again soon! Best wishes, G&G Team

Posted 7 months ago

“lovely items,always well packed and sent very quickly.Exciting range of products .”

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Posted 7 months ago

Hi there, Thank you so much for your fantastic review! Looking forward to your next visit! Best wishes, G&G Team

Posted 7 months ago

“This cushion is utterly beautiful ! Well worth the money and greatly admired ! Love it !!”

Graham & Green Ltd 5 star review on 1st June 2025

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Posted 7 months ago

Hi Shela, Thank you for your wonderful review! We're thrilled to hear that you're so fond of your cushion and that it's being admired. It means the world to us! We look forward to delighting you with more beautiful pieces in the future! Best wishes, G&G Team

Posted 7 months ago

“Graham and Green have quality and unusual things that really make my home more me. I bought the Hare Lamp, it’s so whimsical and charming. I find their site to be very easy to use and delivery was fast and carefully packed.”

Graham & Green Ltd 5 star review on 31st May 2025

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Posted 7 months ago

Hi Anne, Thank you for your lovely review! We're so glad to hear that our unique pieces help make your home truly yours. We can’t wait to delight you with more whimsical finds in the future! Best wishes, G&G Team

Posted 7 months ago

“I am so happy to have discovered Graham & Green. The level of customer service, and the care and attention they give to customers is second to none. The products are beautiful and such good quality. And the branding is beautiful - even the card that the loyalty card arrived in was delightful. This is clearly retail done by people who love what they do - they have my loyalty for sure!”

Helpful Report

Posted 7 months ago

Hi Matt, Thank you so much for your incredible review! We're overjoyed to hear that you've had such a positive experience with our customer service and that our products resonate with you. Your kind words about our branding and attention to detail truly warm our hearts. We look forward to welcoming you back for more delightful finds! Best wishes, G&G Team

Posted 7 months ago

“I love G&G it honestly makes me so happy when I receive my order. From soft throws, to beautiful candles, rugs and mats that just show your home in their best light. Packing its beautiful and delivery always fast. I love them !”

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Posted 7 months ago

Hi Tracey, Thank you for your delightful review! We’re overjoyed to hear that our products bring you so much happiness. We can’t wait to welcome you back for more treasures soon! Best wishes, G&G Team

Posted 7 months ago

“Bought the gold parrot. Very happy with it.”

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Posted 7 months ago

Hi Jennie, Thank you for your lovely review! We're so glad to hear, It’s always wonderful to know our customers love their purchases! We hope to see you back for more unique finds soon! Best wishes, G&G Team

Posted 7 months ago

“Lovely Items bought, really quick efficient delivery”

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Posted 7 months ago

Hi Sam, Thank you for your wonderful review! We’re delighted to hear that you loved your items and found our delivery to be quick and efficient. It’s always our aim to provide a seamless experience for our customers. We look forward to having you shop with us again soon! Best wishes, G&G Team

Posted 7 months ago

“Loving our new piece of furniture. Thrilled with it. Ordering and delivery was very efficient.”

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Posted 7 months ago

Hi there, Thank you for your fantastic review! We’re so glad to hear that you're loving your new piece of furniture. We look forward to welcoming you back for more wonderful finds soon! Best wishes, G&G Team

Posted 7 months ago

“DPD delivered my parcel to the wrong address and were unable to redeliver. Lisa in Graham and Green's customer service team was a huge help, responding to me very quickly and taking on the task of dealing with DPD as well as getting replacement items sent out. Everything on Graham and Green's side has been brilliant - my parcels were dispatched very quickly, and items were even transferred from a store as they were out of stock in the depot.”

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Posted 7 months ago

Hi there, Thank you so much for your glowing review! We’re thrilled to hear that Lisa was able to assist you so efficiently with your delivery issue. Our customer service team is always here to help, and it’s wonderful to know you appreciated their efforts. We're also delighted that your items arrived quickly and you enjoyed the extra attention we give to fulfilling orders. Your kind words mean a lot to us! We can’t wait to serve you again soon! Best wishes, G&G Team

Posted 7 months ago

“I have not ordered from G&G before but recently ordered two trays and was very pleased with G&G service. The parcel arrived very promptly and I loved the decorative trays which were of a very good quality. Delighted - would definitely use them again Dorothy”

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Posted 7 months ago

Hi Dorothy, Thank you for your delightful review! We are thrilled to hear that your experience with us was so positive and that you love the quality of our decorative trays. Your kind words about our service and prompt delivery mean the world to us! We can’t wait to have you back for more delightful finds! Best wishes, G&G Team

Posted 7 months ago

“the most beautiful items, delivery is incredibly prompt and the products always wrapped with the utmost care. Thank you!”

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Posted 7 months ago

Hi Laura, Thank you for your wonderful review! We’re overjoyed to hear that you appreciate the beauty of our items and the care we put into our packaging and delivery. Your kind words truly motivate us! We can’t wait to have you back for more beautiful finds! Best wishes, G&G Team

Posted 7 months ago

“I have purchased various items from Grahm & Green and the service is exemplary. The products are individual and of a high quality. Delivery is particularly expeditious. They are my first port of call when searching for a new item for my home”

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Posted 7 months ago

Hi Gail, Thank you for your fantastic review! It truly warms our hearts to be your first port of call for unique home items! We look forward to welcoming you back for more exceptional finds! Best wishes, G&G Team

Posted 7 months ago

“I love receiving my Graham & Green brochure and usually find something unusual and lovely to buy. This time it was the gorgeous Olive Oil tins, which are large and really useful. One houses my plant, and the other holds kitchen utensils. Delivery is always fast, and the package is so well wrapped. Just lovely products”

Helpful Report

Posted 7 months ago

Hi Catherine, Thank you so much for your lovely review! Your feedback about our fast delivery and careful packaging truly warms our hearts! We can’t wait to welcome you back for more unusual and lovely finds! Best wishes, G&G Team

Posted 7 months ago

“A beautiful, quirky and unique collection of items. Everything I have ordered has been absolutely perfect. It is my new go to place for individual gifts. Love it ♥️”

Graham & Green Ltd 5 star review on 25th May 2025

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Posted 7 months ago

Hi Marie, Thank you so much for your delightful review! We’re thrilled to hear that you’ve found our collection to be perfect for your gifting needs. Your love for our unique items truly makes our day! We can’t wait to welcome you back for more special finds! Best wishes, G&G Team

Posted 7 months ago

“Lovely chair with a gorgeous pattern and quality. Really comfy and a wonderful addition to our nursery!”

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Posted 7 months ago

Hi Felicity, Thank you for your wonderful review! We’re so pleased to hear that you love the chair. Your kind words truly brighten our day, and we hope to see you again soon! Best wishes, G&G Team

Posted 7 months ago

Graham & Green Ltd is rated 4.9 based on 6,060 reviews