Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.85

4.9 Rating 5,817 Reviews

97 %

of reviewers recommend Graham & Green Ltd

4.9

Based on 5,817 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love my cuckoo clock, much better in real life. Prompt delivery, well packaged.”

Helpful Report

Posted 10 months ago

Hi Heather, Thanks so much for taking the time to leave a wonderful review. We really appreciate your feedback and are thrilled to hear that you absolutely love your cuckoo clock. It's always a delight when an item exceeds expectations in real life. We're also glad that our prompt delivery and secure packaging added to your overall satisfaction. We hope you find more treasures from us in the near future. Best wishes, G&G

Posted 10 months ago

“Fabulous company full of unusual and quirky items. Recent purchases of a fantastic fringed cover for a gazebo is great quality and looks so stylish yet robust for outdoor use. A pair of delicate glass candle holders just elevate a dinner table for special occasions. Both items arrived promptly and the packaging is exemplary.”

Helpful Report

Posted 10 months ago

Hi Susan, Thank you so much for your glowing 5-star review of your recent purchases. We are delighted to hear that you had a fabulous experience shopping with us and that you love our range of products. Your kind words and positive feedback mean the world to us. We genuinely appreciate your support and hope to have the pleasure of assisting you with future purchases again soon. Best wishes, G&G

Posted 10 months ago

“I have been waiting a few months for this tall swivel mirror to come back in stock so as soon as I got the email informing me that they were in stock I raced for my bank card! lol. The mirror arrived well packaged and undamaged. Only downside is my husband is working away so I’ve not been able to put it up as yet but I know it’s going to look perfect hence why I patiently waited for it to come back in stock. I will send pics when it’s on the wall.”

Helpful Report

Posted 10 months ago

Hi Jayne, Thanks for your fantastic review of your recent purchase. We are thrilled to hear that you had a great experience with us and that our tall swivel mirror met your expectations. We're glad that you wasted no time in purchasing it as soon as you received the notification. We take great care in ensuring that our products are well packaged to arrive in perfect condition, so are delighted to hear that the mirror arrived undamaged. Hopefully you don't have too long to wait until your can have the mirror fitted to the wall, but please do send some pics once it is up. We always love seeing our products in our customers homes. Best wishes, G&G

Posted 10 months ago

“I had been waiting for this dish drainer to come back in stock. Its well made and rather smart for a dish drainer (the drainer told me to say that😂). Service from this company was excellent and dispatched and delivered very quickly. Would highly recommend.”

Helpful Report

Posted 10 months ago

Hi Julie, Thank you so much for your lovely review. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're glad you were able to get your hands on our dish drainer. Everyone should have a smart stylish dish drainer in their home (in our opinion). It's always great to hear that our customers are happy with their purchases. We take pride in providing excellent service and fast dispatch and delivery, so it's wonderful to know that we met your expectations. Your recommendation means a lot to us and we hope you shop with us again in the near future. Best wishes, G&G

Posted 10 months ago

“My go-to place for great gifts and special loveliness for my own home. A joy to peruse the website for ideas and style even when not always buying. Packaging is excellent, as is communication if needed. The fact it’s still a small business means you feel really looked after as a customer. Have been a customer for many years and will be for many to come. X”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful 5-star review. We're thrilled to hear that Graham & Green is your go-to place for great gifts and special loveliness for your home. As a small family-run business, it's important to us to make sure our customers feel looked after, and we're grateful for your loyalty over the years. We hope you continue to find treasures on our website or in-store for years to come. Please don't hesitate to contact us should you ever need any assistance with future purchases. Best wishes, G&G

Posted 10 months ago

“......Really happy with the velvet cushions,fantastic quality and have just ordered two more.”

Helpful Report

Posted 10 months ago

We are so pleased to hear you love your new cushions and that you just purchased two more. Thanks for adding a 5 star review. We do really appreciate it. Best wishes, G&G

Posted 10 months ago

“Lovely lampshade, exactly as pictured”

Helpful Report

Posted 10 months ago

Thanks so much for taking the time to review. We really appreciate it and are pleased you love your lampshade. Best wishes, G&G

Posted 10 months ago

“The table we bought is great quality and the service from Graham and Green was excellent on time and with really good delivery team”

Helpful Report

Posted 10 months ago

Thank you so much for your review. We really appreciate you taking the time to write kind words about your order and we are pleased to hear all went well with the order and its delivery. Best wishes, G&G

Posted 10 months ago

“Purchased a jug recently. From beginning to end the process was straightforward and efficient. The jug arrived very well wrapped and arrived in the time stated. I was kept up to date every step of the way. I would definitely use this firm again.”

Helpful Report

Posted 10 months ago

Thanks for your lovely 5 star review of your recent purchase. It is great to hear that the whole process was straightforward and efficient and that you will purchase from us again in future. We hope you find another treasure with us soon. Please do not hesitate to get in contact if we can help you in any way in the near future. Best wishes, G&G

Posted 10 months ago

“New tray, nice and robust with a touch of class.”

Graham & Green Ltd 5 star review on 12th July 2024

Helpful Report

Posted 10 months ago

Thanks so much for taking the time to post a review. We hope you love your tray and get a lot of use out of it. Best wishes, G&G

Posted 10 months ago

“Excellent service and very good value. I love my cushions!”

Helpful Report

Posted 10 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 10 months ago

“I ordered some small cotton velvet cushions online, which were great quality but unfortunately not quite the right shade. Customer service was polite & friendly & the team arranged to send me a returns label as I was unable to print one for myself at the time. I returned the cushions slightly late but this was no problem. Many thanks.”

Helpful Report

Posted 10 months ago

Thanks so much for your review and we are sorry to hear that you had to return your cushions due to the colour not being the right shade. We try to show the true colour on our website photographs but are working to try and improve this further so that customers can choose the right colour for their home. It is nice to hear that our Customer Service team were friendly and helped with the return and sent a label to you. We hope you find a more suitable purchase with Graham & Green in the near future. Best wishes, G&G

Posted 10 months ago

“No matter what size of parcel always well packaged - from Christmas Baubles to items of furniture. Well communicated regarding order and delivery expectations. I am always delighted with the quality of products that I receive, and I've been ordering a fair few years now.”

Helpful Report

Posted 10 months ago

Thank you for your excellent review. We’re very pleased to hear your order arrived beautifully packaged. We will pass on the feedback to our Warehouse Team. Best wishes, G&G

Posted 10 months ago

“Love this companies stuff! I’ve bought a few pieces from them. Some things are a little quirky so it brightens up my home and is often a conversation starter!”

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Posted 10 months ago

Thank you for taking the time to give us a wonderful review, best wishes G&G

Posted 10 months ago

“Delighted with the garden light. (Outdoor Dandelion). Very attractive.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to give us a kind review, best wishes G&G

Posted 10 months ago

“One of my absolutely favourite shops - consistently wonderful service and fab products - always my got to shop when I want anything for my house!!”

Helpful Report

Posted 10 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 10 months ago

“I ordered an item which unfortunately arrived damaged. I called the team and a replacement was sent straight away. I did not have to return the damaged item which saved me a lot of time and effort. The replacement item was as always fabulous”

Helpful Report

Posted 10 months ago

Thank you for taking the time to give us a kind review. We are very glad to hear that you are a fan of Graham and Green and that you had such a positive shopping experience with us. Best wishes, G&G

Posted 10 months ago

“Lovely selection of homeware pieces ,originally ordered a large lampshade and was so impressed both with the quality and price I bought the smaller for another lamp to match .Although out of stock when I first tried I was e mailed when in stock .quick delivery .Would definitely recommend.”

Graham & Green Ltd 5 star review on 10th July 2024

Helpful Report

Posted 10 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 10 months ago

“I purchased a sweet little brick mold box from Graham & Green Ltd. It arrived promptly and was exactly as described and pictured on their website. The items in their catalog are very much in my decorative style and as they are a small UK business with excellent customer interaction, I am sure to make future orders.”

Helpful Report

Posted 10 months ago

Thank you for your fantastic review. We are very pleased to hear you found our Customer Service Team to be helpful and will pass this feedback on to the team. Best wishes, G&G

Posted 10 months ago

“I recently ordered 2 lampshades - both arrived very quickly, well packaged and were almost exactly as shown on the website. I absolutely love them and they have transformed our room!”

Helpful Report

Posted 10 months ago

Thank you for your excellent review. We’re very pleased to hear your order arrived beautifully packaged. We will pass on the feedback to our Warehouse Team. Best wishes, G&G

Posted 10 months ago

Graham & Green Ltd is rated 4.9 based on 5,817 reviews