Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.85

4.9 Rating 5,825 Reviews

97 %

of reviewers recommend Graham & Green Ltd

4.9

Based on 5,825 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 25th May 2025

260

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from Graham and Green as their range is broad and unusual. I was not disappointed in the quality of my purchases. The lamp was beautifully wrapped/presented and everything arrived unharmed. I made an error in my order and customer service solved the issue quickly and professionally.”

Helpful Report

Posted 1 year ago

We are absolutely thrilled that you had such a positive experience with us. We are delighted to hear that our wide and unique range lived up to your expectations, and we are especially pleased that you found the quality of your purchases to be terrific. We take great pride in delivering items that not only meet our customers' expectations but exceed them. We are also please to hear that our customer service team were able to resolve the issue quickly and professionally. We look forward to assisting you again in the future and providing you with more beautiful finds. Best wishes, G&G

Posted 1 year ago

“I have shopped with Graham and Green many times and I love the fact that they offer something 'that little bit different'. Service has always been good and I have had some beautiful pieces from them. My latest acquisition is a foldable garden table, perfect for a small space. Very happy customer.”

Helpful Report

Posted 1 year ago

It is so lovely to hear that you are happy customer. Hopefully you will have many enjoyable moments sitting at your garden table this summer and that it is the perfect size for the small space. We are pleased to hear you have always found our service to be good. Long may that continue and we hope you find some more Graham & Green treasures in the near future. Best wishes, G&G

Posted 1 year ago

“Absolutely love the chair!”

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Posted 3 years ago

Hi Zeeshaan, We love that you absolutely love the chair and that it provides a beautiful focal point within your home. We hope you find lots more beautiful items to fill your home from Graham & Green in future. Best wishes, G&G

Posted 1 year ago

“Very efficient in ordering and delivery and absolutely love the cockatoo we bought - very stylish and great quality. Good value for money too.”

Helpful Report

Posted 1 year ago

Hi John, We are delighted to hear that you found our ordering and delivery process to be efficient and that you absolutely love the stylish cockatoo you purchased from us. We hope it brings you a lot of joy for years to come. Best wishes, G&G

Posted 1 year ago

“We love our beautiful, brightly coloured, matchbox themed outdoor seat cushions. They bring a lovely zing to our garden furniture! Many thanks xx”

Helpful Report

Posted 1 year ago

Thank you so much. We truly appreciate your kind words and are thrilled to hear that you love our beautiful, brightly coloured matchbox outdoor seat cushions. They do really add a pop of fun and colour to any garden furniture. We hope you find more Graham & Green treasures soon and don't hesitate to contact us should you need any assistance. Best wishes, G&G

Posted 1 year ago

“I ordered from the website and it was promptly delivered with no fuss. A generally great website and the quality of the goods purchased to date is excellent. I have had no issues at all.”

Helpful Report

Posted 1 year ago

Hi Dominic, We greatly appreciate your support and are thrilled to hear about your positive experience with us. Providing a seamless shopping experience is one of our top priorities, and we're glad we could meet your expectations. Knowing that you've had no issues with your purchases is just wonderful to hear. Once again, thank you for choosing Graham & Green Ltd. It means a lot to us. If you ever need any assistance or have any questions, please don't hesitate to get in touch. Best wishes, G&G

Posted 1 year ago

“Love shopping with Graham & Green whether in store or online as so much choice and stylish accessories. Their customer services team are always very helpful and nothing is too much trouble! Thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review. We truly appreciate your lovely words and are delighted to hear that you love shopping with us, whether it's in our store or online. We take pride in offering a wide range of stylish accessories and it's wonderful to know that you appreciate the vast product range. Furthermore, we are genuinely thrilled that you have found our customer services team to be helpful and accommodating. At Graham & Green, we strive to go above and beyond to assist our valued customers, and it's fantastic to hear that nothing is ever too much trouble for our team. We look forward to assisting you again in the future. Best wishes, G&G

Posted 1 year ago

“Stylish and original hexagonal marble drawer knobs - beautifully made, they add a very elegant and glamourous look to my bathroom vanity unit.”

Helpful Report

Posted 1 year ago

Thank you. Your review is really appreciated and we are more than pleased to hear your drawer knobs have added an elegant touch to your bathroom vanity unit. We hope you find some further beautiful products for your home in the near future from Graham & Green. Best wishes, G&G

Posted 1 year ago

“Love my dressing gown. Good quality and have my eye on other items. Will shop again with Graham and green.”

Graham & Green Ltd 5 star review on 27th May 2024

Helpful Report

Posted 1 year ago

Hi Victoria, We greatly appreciate your support and are thrilled to hear that you love your dressing gown. We take pride in offering high-quality products, and it's wonderful to know that you are more than happy with it. We hope you find another beautiful item online or in one of our stores soon. Best wishes, G&G

Posted 1 year ago

“Beautiful drinks trolley! We ordered the “round drinks trolley with marble shelves” & we are delighted with it! We’ve sat in our little “nook” & enjoyed a few more cocktails than one should! A lovely addition to our home.....thank you!”

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Posted 1 year ago

Thank you so much for your fantastic feedback We're thrilled to hear that you are delighted with your drinks trolley with marble shelves. It looks like a wonderful set-up with all the glassware and scrummy bottles on it. We're glad our drinks trolley has become a lovely addition to your home. Here's to many happy moments and drinks in the future. Cheers! Best wishes, G&G

Posted 1 year ago

“A very fast delivery of a couple of match box cushions . I love them . They are quite pricy but I think well worth it . Will be buying more !”

Helpful Report

Posted 1 year ago

Hi Annie, Thanks so much for your lovely review. It is great to hear that you love your match box cushions and we hope you get a lot of use and great enjoyment out of them. They really are a fun, colourful product and we love them too. Best wishes, G&G

Posted 1 year ago

“Excellent customer service. Excellent product.”

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Posted 1 year ago

Thank you for your fantastic review. We are very pleased to hear you found our Customer Service Team to be helpful and will pass this feedback on to the team. Best wishes, G&G

Posted 1 year ago

“Very quick and efficient service. No problems.”

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Posted 1 year ago

Thank you for your kind words regarding our quick and efficient service. We hope you are able to shop with us again in the near future. Best wishes, G&G

Posted 1 year ago

“Graham and green is without a doubt my favourite shop in the world. The style and taste of everything is so perfect and eclectic and stylish. I would honestly buy everything I could. The customer service is spot on. Every order is delivered super quickly and packaged brilliant. No breakages ever. I cannot recommend this shop, online and in person enough x”

Helpful Report

Posted 1 year ago

Hi Claire, We are absolutely thrilled to hear that we are your favorite shop in the world. Your kind words about our style, taste, and eclectic selection have made our day. We are also delighted to know that you have had a fantastic experience with our customer service. Ensuring prompt delivery and impeccable packaging is always a top priority for us, so it is great to hear it is all spot on. Your recommendation means the world to us, and we really do appreciate your support. Best wishes, G&G

Posted 1 year ago

“Lovely shop. We have bought some beautiful pieces of furniture from Graham and Green but also use it for quirky homeware gifts which are always well received. One of those rare shops that managed to combine great quality and affordability.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review . We truly appreciate your support and are thrilled to hear that you have had such a positive experience whilst shopping with us and love our wide range of beautiful products. Hopefully you will be able to shop with us online or instore again soon. Best wishes, G&G

Posted 1 year ago

“Superb quality and equally outstanding customer service!”

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Posted 1 year ago

Hi Nicole, Thanks so much for your glowing 5-star review. We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We hope you find a new treasure with us in the near future. Best wishes, G&G

Posted 1 year ago

“Fantastic shelving item, exactly what we were looking for. Excellent customer service, could not rate more highly”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review. We are very pleased to hear you found our Customer Service Team to be helpful and will pass this feedback on to the team. Best wishes, G&G

Posted 1 year ago

“Great service , bought a few things recently All fabulous quality . Have also had to return a few items due to not quite fitting .service impeccable . Thank you”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review. We are very pleased to hear you found our Customer Service Team to be helpful and will pass this feedback on to the team. Best wishes, G&G

Posted 1 year ago

“Ordered a lovely sheepskin seat pad Quick delivery and iteam is beautiful Great company to order from”

Helpful Report

Posted 1 year ago

Thanks for leaving us a great review, we’re pleased to hear your delivery arrived quickly. Best wishes, G&G

Posted 1 year ago

“So many locely things!”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 1 year ago

Graham & Green Ltd is rated 4.9 based on 5,825 reviews