“One thing I can’t fault is the great customer care service and excellent quality of the fur coats. It feels so lush. I was a bit disappointed that one of the coats I ordered previously had failed to deliver. But I was offered a 20% refund and prompt delivery of a replacement. Am going to be coming back…”
“Love there clothes, I did have problem with 2 items trousers. Cardigan I fixed cardigan myself.and trousers I've given away has to late send back but don't stop me buying from H&L”
“Item was posted out quick however the packaging was horrendous when I collected it the packaging was held together with an elastic band all the fur from the jacket was exposed luckily the jacket wasn’t damaged in transit”
