Hi, If you reach out via any of the customer services emails or my work email harley@hllondon.co.uk I will assist you, we offer free exchanges on all products so we can get this sizing issued sorted
“Bought my boots on Wednesday night and paid extra for next day delivery, expecting to receive them on Friday.
They didn't arrive until Saturday
They said I will not be refunded the extra postage
The box was damaged and in poor condition”
“My parcel was not sent out during the time period I have paid for.
I then did not receive my parcel.
They are not being helpful with assisting me with this so I have lost my money with no parcel.
I have then ordered some parts of my recent order but I will not be spending my money here anymore unless I receive a refund for my lost money”
Hi Clare, please get in touch with us regarding your faulty boots and we can get them changed over for you. We strive for 100% excellent feedback so will do our best to help you sort your issue out as fast as possible.
“I ordered a Curve Faux Fur jacket after first checking the size through the Chat function on the website. I was told the jacket would fit size 18 to 22. I am an 18 and was quite happy for it to be on the large size. Imagine my surprise when I received my jacket to find it went nowhere near me. Far too small. You need to check your sizes! Returned.”
