“Hi,
I am absolutely satisfied with the product. However, I ordered and paid for two pairs of boots, but I only received one pair (the beige ones). The black pair is missing.
Could you please inform me of the reason for the delay and let me know when I can expect to receive the missing pair?
Thank you for your assistance.”
“The item was lovely quality but your returns policy is a bit of a nightmare. I had to source my own way of returning said items. I think your website needs to be clear. Although very quick to refund money so thanks”
“Hi i orderd 3 beige track suits only 3 tops came i orderd age 8 6 3 there all the same sise the tops i need to send the back how do i go about it please .”
“Jacket is absolutely lovely! Only thing is I wouldn’t say the colour matched the picture as when it arrived it was more greyish then beige. But other then that I love.”
“Bought some dupe slippers in chocolate brown come within few days so soft great quality perfect colour. Sizing slight small so can't wear thick socks but lovely product would buy again.”
“Absolutely loved the loungewear with fur trim, but sizing is definitely out I'm a 12-14 and L was tight, I would of kept if it was better sizing which is a shame. Quality was brilliant too.”
“Very happy! It’s a beautiful coat , quality is amazing. I will be getting more colours for me and getting my daughter her first coat as she loves it too.”
