“Well I had never heard of this site so took a chance and ordered a cape coat was more than half the price of the one I was looking at. So please with the quality material fit absolutely beautiful and delivery was so quick. I will definitely ordering of you again”
“Loved the range of coats on the website but even though the size ordered for my wife was "large" it was still far too small. I'm no expert in womens sizes but my wife is a size 14(at a push 16) so, with no option other than large, we had to return the coat for a refund.
The refund process was quick and easy which was great but I'd much rather have been able to buy my wife a coat that fitted.
Would very much recommend H&L but it's only going to work for you if you have a slim body size.”
“Jacket is absolutely lovely! Only thing is I wouldn’t say the colour matched the picture as when it arrived it was more greyish then beige. But other then that I love.”
“Absolutely love H&L and feels like they should have a lot more representation across retail because they have some lovely products. Really nice quality they are like a hidden gem of winter wear particularly. So I love their stuff.”
“I have bought this black fur coat for my 7 year old granddaughter it came in the time it was dated for so five stars for that the quality is 5 star plus and the fit was 5 stars too highly recommend HL London for these jackets”
“Don’t suggest i paid for next day delivery and still passed 2 days my item is nowhere to be seen and they don’t answer phone calls or emails, very disappointing 😡😡”
“My first time ordering from HL London and they did not disappoint. I ordered a beautiful fur gilet which is gorgeous quality, perfect fit and exactly as described on their website. Great value and delivery was super quick too. I’ll definitely be purchasing from HL London again 😀”
“HL is my go to website, can’t recommend more highly. The customer service is the best I’ve ever received and the quality and value for money is brilliant 🤩”
Hi Samantha,
We're sorry you're not happy with the sizing and quality of our £6 gym sets, we charge £5.95 for our returns as this is a flat label cost to send the item back, if you'd like to return for a refund feel free to send back your own way and we'll be able to refund the item
“Neve and all the staff was amazing at H&L lakeside went above and beyond to give me the extra treatment as I am disabled I was really made to feel special
So so helpful and will definitely recommend to everyone to come visit the store”
“Ordered my daughter an outfit for her birthday party let me buy I received an email a few days later to say they have over sold on the item so I was given a full refund was rather disappointing but these things happen, I then ordered a jacket for my daughters party and I’ve received the wrong colour I’ve had to just stick with it as I have no time to send back wait on a refund to order another the jacket is lovely but the service could be better”
“Outstanding value for a real fur-trimmed cashmere coat at £300. Would have expected to pay £500. Googled dark red jacket and it came up immediately. Bought large size = size 16. More than happy. Superfast delivery.”
“Absolutely love this website for my goddaughter.. she loves the fur jackets … I purchased 3 last year and just ordered another two this year in bigger sizes… lovely and soft and great price highly recommended”
