“I appreciate the customer Service was amazing. The staff are warm they’re kind polite. I’ve got a lot of attention during my trial in the changing room. There were quick fast effective and efficient and close to Hair. Quite nice one or two were a little bit bigger than expected because they’re one size but everything else was amazing I’ll come again thank you.”
“I am absolutely satisfied with the purchase. The product, a jacket with real fur, is really so beautiful and soft. The quality is excellent, all praise. I will definitely order from you again.”
“NOT TRUE TO SIZE. Purchased a size L. I’m a size 10/12. It’s came tiny more like a size 8. I then proceeded to buy a XL they are exactly the same. The jacket doesn’t zip up with the zip breaking when I attempted to close the jacket. So I thought I’d wear it open. It’s currently busing at the seams after one wear due to poor quality and tightness. Complete waste of money”
“I got this for my wife for Christmas, she LOVED it and says its exactly what she wanted. The quality is amazing and the price was also great. Shipping didn't take as long as I expected.”
“I ordered a fur coat and it was delivered the next morning so impressed with the delivery and the coat is amazing, will definitely order from here again”
“First coat was to small, the exchange was very easy and the rep who helped responded very quickly to all of my emails and I mean all. The fur is absolutely beautiful and she loves it. And I’ll add that the prices are very reasonable.”
“Such a good experience i had purchased a fur jacket for my daughter and size was slightly small so emailed and someone helped but I was having an issue with return and then at like 6pm got a call from a lady called Lisa Russell what a great help she talked me through it and then did the process for me emailed me return label sent jacket back got the bigger size and my daughter is so happy the quality of the jacket is amazing would recommend to friends and family thanks again lisa your a star”
“Bought as an XMAS gift for my Granddaughter and she absolutely
loves it .The colour,quality and size are perfect. She wears it as often as she can during this cold weather.One HAPPY Teenager!”
“Fantastic quality , customer service team were so helpful , as I couldn’t get my order right due to different lengths , but they were some of the best I’ve come across”
“I am very very impressed with the customer service skills! There was an issue and it got sorted straight away, very happy and will be ordering again soon!”
“Would give more stars if I could absolutely unreal quality ordered around tea time come within 24hours!! Definitely be ordering more thanks so much!!! I bought 2 kids fur cardigans and a blue fur jogger set. Unreal thanks again”
