Hello,
We’re sorry that we didn't meet your expectations here. However, we would like to thank you for your honest feedback in this regard.
We are doing our best to further develop our brand, products and website. To do this, it is important to take our customers' perceptions seriously, which is why we have now forwarded your feedback to the relevant department.
Kind regards,
The Holzkern-Team
“Beautiful as always. These have become go to christmas gifts for my husband and he has loved them every time. Compliments are consistent when he wears them. Shipping, packaging and products are always perfect. Love them and the company :)”
Hello,
Thank you very much for your review.
We are very happy to read this, thank you for the positive feedback! :)
We would be even happier if you gave us a 5-star rating next time.
Best regards,
the Holzkern team
Hello,
Thank you for your review.
We understand that it is frustrating when a package arrives late, especially around Christmas. Even though we cannot directly influence the shipping process, it is important to us that you feel well taken care of.
We have reviewed your case again and hope that the solution we offered was helpful.
Kind regards,
The Holzkern Team
“Es wäre schön, wenn bei Uhren und Armbänder nicht immer der kleinste Umfang von Holzkern ausgewählt werden würde. Mir geht es jedenfalls so, daß ich keine Geduld dazu habe... Vielleicht kann ja holzkern bei der Bestellung nach dem Umfang fragen, dann kann man die Schmuckstücke nach Erhalt gleich tragen und nicht noch erst vergrößern oder verkleinern...”
“I ordered the bracket right before Christmas and Holzkern got it to me in time for my husband to open it on Christmas morning. I definitely recommend this company and I will purchase from them again.”
“Dieses Unternehmen zeichnet sich durch sein herausragendes und einzigartiges Design aus, sowohl bei Uhren als auch bei Schmuck. Die Qualität der Produkte ist ebenfalls exzellent.”