“Es wurde mir das falsche Armband geliefert (Damen- statt Herrenarmband). Obwohl ich es nur umtauschen wollte (per Mail auch so geschrieben), war dies offensichtlich nicht möglich. Kundenkontakt nur per Mail möglich (sicherlich KI unterstützt). Keine Telefonnummer, um das Problem schnell und unkompliziert zu lösen. Leider für Geschäft sehr schlecht!”
Hallo Josef,
vielen Dank für deine Bewertung!
Du hast ein Bandlet bestellt. Dieses ist unisex und es gibt keine reinen Damen- oder Herrenmodelle.
Bei jedem unserer Modelle mit Gliedern lassen sich sowohl Armbandglieder hinzufügen, als auch rausnehmen, um das Armband auf die perfekte Länge anzupassen. Ersatzteile dafür, und das passende Werkzeug, werden jedem unserer Uhren- und Bandlet-Modelle in der Holzbox beigelegt.
Sollten die gelieferten Glieder nicht ausreichen, gib uns bitte nochmal Bescheid. Dann schicken wir gerne noch welche nach.
Liebe Grüße,
das Holzkern-Team
“Sono contento dei tempi di consegna e del packaging. Mi piace molto quello che ho acquistato.
Essendo però un gioiello, credo che sarebbe utile venisse rilasciato un certificato di garanzia del prodotto che dichiari la composizione dello stesso. Senza un vostro certificato come faccio a sapere che è realmente placcato oro?”
Hello Filippo,
We’re sorry that we didn't meet your expectations here. However, we would like to thank you for your honest feedback in this regard.
We are doing our best to further develop our brand, products and website. To do this, it is important to take our customers' perceptions seriously, which is why we have now forwarded your feedback to the relevant department.
Kind regards,
The Holzkern-Team
“Very nice, unique products at reasonable prices. I became aware of Holzkern when they sponsored an episode of one of my favorite YouTube channels, Perkins Builder Brothers.”
“My husband loves his new watch. The lapis with the wood is beautiful and he is so very happy with it. He's a watch collector and this fits his personality! Thank you”
“This watch is absolutely gorgeous – stunning craftsmanship, unique natural details, lightweight, and super comfortable. It keeps perfect time and earns compliments everywhere!
Thanks, Time for Nature GmbH, for this sustainable beauty. Proud to join the Holzkern Family – highly recommend!”
“Produkt entspricht in allen Punkten den Vorgaben. Hervorragende Qualität und schnelle Lieferung noch vor Weihnachten. Das Holzkästchen als Verpackung ist schön und besonders.”
“I need more wrists to wear all the beautiful works of art Holzkern has. Every piece i wear an immediate conversation starts “ who makes it, where can i get one?” I love them all and plan on purchasing much more. Thank you Holzkern”
“Purchased 2 bracelets for my sons for Christmas. Both are exactly as described and are stunning! Heavy duty material and great quality! Absolutely will purchase from this company again.”
“The triad bracelet is a beautiful piece! Perfect for my nature loving partner.
I ordered just shortly before Christmas, the website said it could make it guaranteed before then. From Austria to Canada in 5 days...couldn't have been happier. Will be back!”