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The Home Depot Reviews

1.6 Rating 371 Reviews
15 %
of reviewers recommend The Home Depot

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The Home Depot 1 star review on 2nd April 2025
Tani West
The Home Depot 1 star review on 2nd April 2025
Tani West
The Home Depot 1 star review on 29th March 2025
Anonymous
The Home Depot 1 star review on 21st August 2024
Anonymous
The Home Depot 1 star review on 19th June 2024
Helen B Ketelhut
The Home Depot 1 star review on 15th June 2024
Anonymous
The Home Depot 5 star review on 13th June 2024
Anonymous
52
Anonymous
Anonymous  // 01/01/2019
Erwin Suarnaba is very good service man . I am very happy with his helping
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Posted 6 days ago
I bought and forgot a kitchen faucet and some bulbs at the South Common Edmonton store. Jeff the store manager together with Scherouza the associate helped me out. They found my faucet which had been returned by a kind customer and gave me a new set of fluorescent tube for free. No questions asked. I recommend this store and will always come back here. Great customer service. Thank you
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Posted 3 weeks ago
The service by phone and on the chat was excellent. I was very pleased. I will definitely continue to shop at Home Depot.
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Posted 3 weeks ago
Over the years my experience at the Kelowna store has been mixed but today I must commend a gentleman by the name of REZA for his deportment and the genuine respect shown me. I was searching the faucet repair section attempting to identify the correct repair kit for a Delta bathroom faucet. Someone removed the tags with the model numbers from the supply lines, which gave me some concern. Reza approached me, and asked if he could help. I briefly explained the situation while examining two potential kits. We reviewed the photo I brought with me and decided on the most likely kit. Reza inquired about the type of failure and when I explained that the problem was most likely the seals, he immediately offered seals provided by Delta as part of their warranty program. He moved a portable ladder to access parts 10 feet above floor level and provided me with seals and springs to make the repair. At the time of writing this review, I am 90% confident that the parts will fix the problem, but even if I have to return to get different parts, I am very pleased with his effort. The 5 to 7 minutes he took to help me out made my day, and certainly promoted Home Depot and Delta's reputation for customer service. Thank you REZA. YOU ARE A GENTLEMAN and I wish you well.
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Posted 1 month ago
I was at the Home Depot Vaughan ( City View location ) this morning and I bought a storage container and employee Mridul manager David G went above and beyond the call of duty today they were truly amazing locating the product and helping me put the product into the SUV
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Posted 1 month ago
For the friendly staff and quality of supplies in store
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Posted 1 month ago
We were so super impressed with Ashley Watson who helped us select our blinds as well as Kerry Wishart who measured & installed them. These ladies are an amazing asset to your organization. Extremely friendly, professional, reliable and helpful. They really know the product and how to treat a customer right!
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Posted 3 months ago
Recently visited Home Depot and Tavia was so awesome and knowledgeable! She helped us find the perfect blinds!
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Posted 4 months ago
I was really surprised to have so nice delivery and following information about my delivery. Thank you very much . Great job 👍
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Posted 4 months ago
We would like to give a Huge Thank You to Page and Kim They Both Went Over and Above to help us with an Difficult Special Order , both had the Very Best Attitude Right up till it all got worked Out ,Never Getting Frustrated With either Us Or The Process. We Truly Appreciated their Hard work they are AWESOME Employees. THANK YOU AGAIN 😊
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Posted 4 months ago
Ordered a dishwasher from Home Depot the product is good and was delivered quickly. The credit card application process was relatively simple and the customer service representative was helpful.
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Posted 4 months ago
As a busy Mission Realtor, I am always needing a small part to fix a home fo a client who is selling their home. Home Depot keeps their store predictable so I can run in and out without haveing to constantly run all over the store trying to find things. This makes me want to go there over the others in town.
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Posted 5 months ago
Today I needed to order two large items and schedule a delivery, and an installation. It was a BIG project! KENA CAMPBELL at the costumer service desk at West Eugene Hone Depot helped me get it done! From start to finish, placing the order, taking payment, scheduling delivery, KENA was professional and knowledgeable! Thanks Kena Campbell and that you Hone Depot for my new closet organizer!!! Cathy Hamilton
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Posted 6 months ago
I was surprised to learn that Home Depot (Port Coquitlam) used a service like Door Dash for delivery. I was charged no delivery charge, the delivery was quick, and the sale price was enticing. Certainly makes checking Home Depot more often much more likely now.
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Posted 8 months ago
Blair, at the Owen Sound Home Depot took me directly to the items I wished to purchase. I had no idea where to find them. He was extremely knowledgeable, very courteous and made sure they were the items I was looking for. He deserves great accolades for his service.
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Posted 8 months ago
Big thank you to Shirley at Home Depot for helping us with our appliance purchase! Such a patient helpful lady. We could tell she very much enjoys her job. Thanks again, Shirley!
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Posted 8 months ago
Everyone is always so helpful! Today we had Heather in the fasteners department! We were looking for glacier points and couldn't find them, she found them where you could by them at 9 cents each and then she went to the computer and found them 45 in a box, way cheaper! She was so helpful! Thanks Heather!
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Posted 10 months ago
Great customer service and very nice associates
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Posted 11 months ago
Aneta helped us pick out our new kitchen cabinets and has been a wealth of information. She even stopped by the house to assist with complications putting one of the cabinets together. Wonderful, professional and friendly woman. I highly recommend checking in with her when looking for quality help.
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Posted 11 months ago
I have been coming to this home depot for many years and I have to say up until now I found the service mediocre. Today I came with my husband and was helped by Latoya ( I hope I spelled this correctly) and I can actually say she was absolutely great. When I left feeling very happy, that's saying alot.
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Posted 11 months ago
The Home Depot is rated 1.6 based on 371 reviews