Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

“My urns came in the mail perfectly, exactly as described. However at some point my personalized tag was detached, lost or stolen. However, your company sent me a new charm with no questions asked and free of charge. I highly recommend your company to anyone in my unfortunate circumstance which you have made much easier to handle emotionally. I am happy to have my urn and my mom home 🩷”

Helpful Report

Posted 2 years ago

Thank you so much, Michael, for taking the time to share your wonderful review of In The Light Urns! We appreciate your kind words and five star rating. We’re glad to hear that the urns arrived safely and that we were able to help out with the lost charm. We strive to provide the best experience possible and it’s truly heartening when our customers appreciate our efforts. We’re so thrilled to hear that you’re pleased with your urn and we wish you all the best. Susan Fraser

Posted 2 years ago

“The urn is beautiful as described and ordering process was simple - price was affordable and product was great quality - I received my item with the time period promised. I also called to check on status and call center agent was professional and efficient. Thank you in the light urns!”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review of In The Light Urns! We are so happy that you were satisfied with both the product and the ordering process from your experience. We strive to provide quality products and excellent customer service, and it appears we have reached our goal. We are grateful for your appreciation! Susan Fraser

Posted 2 years ago

“The picture clarity was great. Overall I was very pleased.”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star rating, Angie! We are thrilled to hear that you were pleased with the picture clarity and overall experience with In The Light Urns. We appreciate your kind words! Susan Fraser

Posted 2 years ago

“The Purple Butterfly Ash Urn Pendant with Birthstone and engraved tag that I purchased for my sister was beautiful.”

Helpful Report

Posted 2 years ago

Thank you so much for your five star rating of In The Light Urns, Amy! We're so glad to hear that the Purple Butterfly Ash Urn Pendant with Birthstone and engraved tag that you purchased for your sister was beautiful. We really appreciate your kind words. Susan Fraser

Posted 2 years ago

“It was even more beautiful than the pictures showed. It captured our son perfectly.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating, Paula! We are so pleased that you found the urn to be even more beautiful than the pictures showed and that it captured your son perfectly. We appreciate your kind words and the belief that we design quality products. Susan Fraser

Posted 2 years ago

“Nice product, came as expected.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a positive review! We're delighted to hear that you found our product to be nice and that it met your expectations. Your satisfaction is our top priority, and we're pleased to have been able to provide you with the service and product you were hoping for. If you ever need anything else in the future, please don't hesitate to reach out. We appreciate your support! Susan Fraser

Posted 2 years ago

“In The Light Urns did a wonderful job at communicating with me during the process of creating a semi trailer urn for my Dad. They emailed me and had me proof the urn before they began personalizing it. It turned out wonderfully and I know my Dad would think it was the coolest thing! ❤️”

Helpful Report

Posted 2 years ago

Hi Olivia, Thank you so much for taking the time to share your experience with In The Light Urns! We're thrilled to hear that we could meet your expectations and create a special semi-trailer urn for your Dad. Our team takes great pride in ensuring clear communication and personalization throughout the process, and it warms our hearts to know that you are happy with the final result. We believe that every memorial should be as unique as the person it honors, and it sounds like your Dad's urn truly reflects his personality. We hope it brings you comfort and fond memories for years to come. ❤️ If you ever need anything else, please don't hesitate to reach out. Susan Fraser

Posted 2 years ago

“The absolute best gift I could’ve gave my fiancé. She lost her twins and could never put them in a urn but thanks to In The Light Urns I was able to get a urn that truly represented her twins and I couldn’t be more grateful.”

Helpful Report

Posted 2 years ago

Hi, It's truly heartwarming to hear how much the urn from In The Light Urns has meant to you and your fiancé. The loss of twins is an unimaginably difficult experience, and finding a way to honor their memory in a way that feels right can be a challenging journey. It's wonderful that you were able to find an urn that truly represents her twins and brings some comfort during this time. Your thoughtfulness in choosing such a meaningful gift for your fiancé is a testament to the depth of your care and support. Wishing you both strength and peace as you remember and honor the twins. Susan Fraser

Posted 2 years ago

“Nice product”

Helpful Report

Posted 2 years ago

Hi Bernard, Thank you for taking the time to leave a review! We're delighted to hear that you found our product nice. Customer feedback is essential to us, and we appreciate your support. If you ever have any questions, concerns, or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our top priority, and we hope the urn serves as a fitting tribute to your loved one's memory. Susan Fraser

Posted 2 years ago

“Looking for an urn for my Husband who loved to fly small planes seeing this on your website was Perfect. Thank you the background scenery and photo are the final touch for me. Thank you for the quick response on order and fast delivery.”

Helpful Report

Posted 2 years ago

Hi, We're truly touched by your wonderful review and grateful that you found the perfect urn for your beloved husband, who had a passion for flying small planes. It means a lot to us to know that our urn with the background scenery and photo provided that final, personal touch you were looking for. We're dedicated to providing prompt service and fast delivery to ensure that you have the support you need during this difficult time. If there's anything else we can assist you with or if you have any more thoughts or questions, please don't hesitate to reach out. Our heartfelt condolences go out to you and your family, and we hope that this urn will serve as a beautiful and meaningful tribute to your husband's memory. Susan Fraser

Posted 2 years ago

“I got this urn for my mom. It is absolutely perfect. She would have loved it. It's totally her.”

Helpful Report

Posted 2 years ago

Hi Andrea, We are deeply touched by your heartfelt review. It warms our hearts to know that the urn you chose for your mom is absolutely perfect and a fitting tribute to her memory. It's a wonderful sentiment that you believe she would have loved it, and we're honored to have played a part in helping you find an urn that truly reflects her essence. Losing a loved one is never easy, and we understand how important it is to find something that resonates with their spirit. If there's anything else we can assist you with or if you have any further thoughts or questions, please don't hesitate to reach out. Thank you for entrusting us with this special piece, and may your mom's memory continue to bring you comfort and solace. Susan Fraser

Posted 2 years ago

“Fast service and decent prices. This urn is actually for me. Making things easy for my daughter when the time arrives by prepaying for what I can so it will be so much easier for her. When her Dad died unexpectedly, she was with me while making all these decisions while so many things are running through your mind and you are vulnerable. Seems like you are rushed to get things done immediately if not sooner. I don’t want to put her through that again with me. We found the same urn we got my husband for at least half the price on this site than what we paid for through the funeral home. I was able to choose what I liked and now it’s one more thing she does not have to worry about. It’s beautiful and nicely made.”

Helpful Report

Posted 2 years ago

Hi, Thank you very much for sharing your experience with us. We truly appreciate your kind words and are honored to have been able to provide you with fast service and affordable prices for the urn. Your thoughtful approach to preplanning your arrangements is commendable, and it's heartwarming to know that you're taking steps to make things easier for your daughter during a difficult time. We're delighted that you found the perfect urn on our site, and we're pleased to have been able to offer it at a more affordable price than what you encountered through the funeral home. Your choice in selecting a beautiful and well-made urn not only honors your loved one's memory but also alleviates a burden from your daughter's shoulders when the time comes. Your feedback and support mean a lot to us, and we're here to assist you with any further needs or questions you may have. Thank you for allowing us to be part of this important journey, and we wish you and your family comfort and peace during this time. Susan Fraser

Posted 2 years ago

“The urn is beautiful.”

Helpful Report

Posted 2 years ago

Hi Karen, Thank you for your kind and succinct review. We're delighted to hear that you found the urn beautiful. Creating a beautiful and meaningful resting place for your loved one is our utmost priority, and your satisfaction is a testament to our dedication. If you ever need anything more or have any further questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing In the Light Urns, and we hope that the urn you selected continues to serve as a fitting tribute. Susan Fraser

Posted 2 years ago

“Was very pretty , well made. Was very happy”

Helpful Report

Posted 2 years ago

Hi Lauren, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found the urn to be very pretty and well made. Ensuring the beauty and quality of our urns is a top priority for us, and your happiness with your purchase is truly rewarding for our team. If you ever need anything more or have any further questions or requests in the future, please don't hesitate to reach out. We're here to support you. Thank you for choosing In The Light Urns, and we hope that the urn you selected continues to bring you comfort and serves as a beautiful tribute. Susan Fraser

Posted 2 years ago

“The site was easy to navigate. The quality is good. The turn around time was fast. Over all a good experience.”

Helpful Report

Posted 2 years ago

Hi Brenten, Thank you for taking the time to share your experience with us. We are delighted to hear that you had a positive experience from start to finish. Our team works diligently to make our website user-friendly, and we're pleased to know that you found it easy to navigate. Quality and timely service are of the utmost importance to us, and we're glad that you were satisfied with the quality of your urn and the fast turnaround time. Your feedback is greatly appreciated and motivates us to continue providing excellent service to our valued customers. If you ever have more needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing In The Light Urns, and we hope that the urn you selected will serve as a meaningful tribute for years to come. Susan Fraser

Posted 2 years ago

“Thank you so much for making such a hard time as beautiful as it could be. We lost our daughter to a very rare condition before we could meet her. The urn you guys have made and her plaque is absolutely precious. It’s fulfilled having her home and loving her the way the universe has intended.”

Helpful Report

Posted 2 years ago

Hi Leanne, We are deeply moved by your heartfelt review, and our hearts go out to you and your family during this incredibly challenging time. Your words mean a lot to us, and we are honored to have played a small part in helping you create a beautiful tribute to your precious daughter. Losing a loved one, especially a child, is a profound and painful experience, and we are humbled to have been able to provide an urn and plaque that hold such significance for you. Your love and intention to honor her memory is truly touching. If there is ever anything more we can do to support you or if you have any further needs or questions, please don't hesitate to reach out. Your daughter's memory is cherished, and we are here to assist you in any way we can. Thank you for choosing us to help you bring her home and honor her memory. May her presence bring you comfort and peace as you continue to love her in the way the universe intended. Susan Fraser

Posted 2 years ago

“Exactly what we were hoping for! With the expedited shipping, we were able to honor our loved one the right way and in this hard time, we could not have asked for a better experience.”

Helpful Report

Posted 2 years ago

Hi Angela, Thank you so much for taking the time to share your experience with us. We are truly humbled and honored to have been able to assist you during this difficult time. We're delighted to hear that the urn was exactly what you were hoping for and that the expedited shipping option allowed you to honor your loved one in the way you wanted. Providing a smooth and meaningful experience for our customers during such moments is our top priority, and we're grateful that you had a positive experience with us. If there's anything more we can do for you or if you have any further needs or questions, please don't hesitate to reach out. We are here to support you in any way we can. Thank you for choosing us to help you honor your loved one, and may their memory be a source of comfort and love in the days ahead. Susan Fraser

Posted 2 years ago

“They were beautiful and I think they will honor my brothers memory perfectly.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for sharing your thoughts with us, and we are deeply touched by your review. We are honored to have played a part in creating a beautiful tribute to honor your brother's memory. Your sentiment that the urns will perfectly honor his memory warms our hearts. It's our utmost goal to provide products that bring comfort and serve as a lasting reminder of your loved one. If there is ever anything more we can do to support you or if you have any additional needs or questions in the future, please don't hesitate to reach out. Your satisfaction and your brother's memory are of the utmost importance to us. Thank you for choosing In The Light Urns, and may the beauty of the urns serve as a heartfelt tribute to your brother's memory for years to come. Susan Fraser

Posted 2 years ago

“Urn was beautiful and was a great experience at the time when families are stressed easy online site and ordering process.”

Helpful Report

Posted 2 years ago

Hi Scott, We truly appreciate your heartfelt review and are honored to have been a part of making a challenging time a little easier for you and your family. We're thrilled to hear that you found the urn beautiful and that you had a great experience using our online site and ordering process. Ensuring a seamless and stress-free experience for our customers during such a sensitive time is one of our top priorities, and your kind words mean the world to us. If there is ever anything more we can do to assist you or if you have any further feedback or requests, please don't hesitate to reach out. We are here to support you and your family in any way we can. Thank you for choosing us to honor your loved one's memory, and may the beauty of the urn serve as a fitting tribute for generations to come. Susan Fraser

Posted 2 years ago

“Easy ordering.luv the urn”

Helpful Report

Posted 2 years ago

Hi Bob, Thank you so much for your kind review! We're delighted to hear that you found the ordering process easy and that you love the urn you received. At In The Light Urns, we aim to make a difficult time as smooth as possible, and it's wonderful to know that your experience met your expectations. Your satisfaction and appreciation mean a lot to us. If there's anything more we can do to assist you in the future or if you have any additional feedback to share, please don't hesitate to reach out. We're here to support you and ensure that your loved one's memory is honored beautifully. Once again, thank you for choosing us, and we hope that the urn you selected will be a cherished tribute for years to come. Susan Fraser

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns Reviews