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In The Light Urns Reviews

4.7 Rating 4,982 Reviews
93 %
of reviewers recommend In The Light Urns
4.7
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read In The Light Urns Reviews
Beautifully designed urn well packaged for shipping.
Helpful Report
Posted 2 years ago
Hi, Thank you so much for your wonderful review. We are thrilled to hear that you found our urn beautifully designed and well-packaged for shipping. Ensuring that our products arrive in perfect condition is of the utmost importance to us, and we're pleased to know that your order was delivered safely and securely. Your feedback means a lot to us, and it reinforces our commitment to delivering high-quality urns and exceptional service to our customers. If there's anything more we can do to assist you in the future or if you have any additional thoughts to share, please don't hesitate to reach out. Thank you for choosing In The Light Urns. We hope that the urn you selected will serve as a beautiful and lasting tribute to your loved one's memory. Susan Fraser
Posted 2 years ago
My father in law was the biggest Dallas Cowboy fan around it was perfect for him. My urn was better in person than it showed on the website. It is beautiful!!
In The Light Urns 5 star review on 24th December 2023
Helpful Report
Posted 2 years ago
Hi, We are truly honored to have been a part of creating a fitting tribute to your father-in-law, especially for someone as dedicated to the Dallas Cowboys as he was. It's heartwarming to know that our urn exceeded your expectations and that you found it even more beautiful in person than on our website. Your kind words inspire us to continue delivering high-quality products that truly resonate with our customers and their loved ones' unique passions and memories. If you ever have more requests or need assistance in the future, please don't hesitate to get in touch. We are here to support you and your family during this time and beyond. Thank you for choosing us to commemorate your father-in-law's memory, and may his love for the Dallas Cowboys live on through the beautiful urn you've selected. Susan Fraser
Posted 2 years ago
My husband and I love the urn you made for our son. We highly recommend you're services to anyone who lost a loved one.
Helpful Report
Posted 2 years ago
Hi Chrystal, We are deeply touched by your review and the trust you placed in us during such a difficult time. It means the world to us to hear that you and your husband love the urn we crafted for your son. Losing a loved one is one of the most challenging experiences, and it's our mission to provide meaningful and beautiful tributes to honor their memory. Your recommendation of our services to others is a testament to our dedication, and we truly appreciate your kind words. If there is ever anything more we can do for you or if you have any questions or requests in the future, please don't hesitate to reach out. Your satisfaction and peace of mind are of utmost importance to us. Thank you again for choosing us to help commemorate your son's memory. Our thoughts are with you and your family during this time. Susan Fraser
Posted 2 years ago
I AM SO GLAD I FOUND YOUR COMPANY YOU HAD JUST WHAT I WAS LOOKING FOR. THE HOUR GLASS URNS ARE BEAUTIFUL AND ALSO THE LITTLE KEEPSAKE URNS WERE PERFACT...THANK YOU VERY MUCH...
Helpful Report
Posted 2 years ago
Hi Tina, Your enthusiasm and kind words truly brightened our day! We are absolutely delighted to have had the opportunity to serve you during this important time, and we appreciate your heartfelt review. We're thrilled that you found exactly what you were looking for in our hourglass urns and little keepsake urns. Our goal is to provide a wide range of options to suit every individual's needs and preferences, and it brings us joy to know that our products met your expectations. Your gratitude means a lot to us, and we want to extend our heartfelt thanks to you for choosing our company. If you ever require any more assistance or have further questions, please feel free to reach out to us. We are here to support you in any way we can. Once again, thank you very much for your kind words and for entrusting us with this meaningful aspect of honoring your loved one's memory. Susan Fraser
Posted 2 years ago
The piece I got is stunning. I like that it doesn't take much ash. My first piece of real turquoise is dedicated to my spouse. It's truly a lovely urn necklace. It arrived sooner than expected, and ordering was simple.
Helpful Report
Posted 2 years ago
Hi Monica, We are deeply moved by your heartfelt review. Your words warm our hearts, and we're honored to have played a part in creating a special tribute to your spouse's memory. We're thrilled to hear that you found the urn necklace stunning and that it holds sentimental value as your first piece of real turquoise dedicated to your loved one. It's truly touching to know that our product has such a meaningful place in your heart. Providing a seamless and timely experience is essential to us, and we're delighted that your order arrived sooner than expected and that you found the ordering process simple. If you ever need another special piece or have any questions in the future, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're here to support you in any way we can. Thank you for entrusting us with this important keepsake. We hope that the urn necklace continues to bring you comfort and fond memories of your spouse. Susan Fraser
Posted 2 years ago
The Urns are beautiful. Engraving very nice, overall 5*
Helpful Report
Posted 2 years ago
Hi Juliet, Thank you immensely for taking the time to share your positive feedback with us! We're thrilled to hear that you found our urns beautiful and that you were pleased with the engraving. Receiving a 5-star rating from you means the world to us, as it reflects our commitment to delivering products and services that honor the memory of your loved one in a special way. If there's anything more we can do to assist you in the future or if you have any additional thoughts or needs, please don't hesitate to get in touch. Your satisfaction is our top priority, and we're here to support you. Once again, thank you for choosing In The Light Urns. We hope that the urns and engraving you selected will serve as a lasting tribute to your loved one's memory. Susan Fraser
Posted 2 years ago
Absolutely beautiful and perfectly sized
In The Light Urns 5 star review on 22nd December 2023
Helpful Report
Posted 2 years ago
Hi, Thank you so much for your wonderful review! We are delighted to hear that you found our urn "absolutely beautiful" and that it was "perfectly sized" for your needs. Creating a beautiful and meaningful final resting place for your loved one is of the utmost importance to us, and we are thrilled that our urn met your expectations in both aesthetics and size. Your feedback is incredibly valuable to us, and it reaffirms our commitment to providing high-quality products and service to our customers during such a sensitive time. If there is anything more we can do to assist you or if you ever have any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing In The Light Urns to help commemorate your loved one's memory. We hope that the urn you selected will be a cherished tribute for years to come. Susan Fraser
Posted 2 years ago
Absolutely beautiful. Good communication. Fast service.
Helpful Report
Posted 2 years ago
Hi Katherine, We are truly grateful for your heartfelt review. It warms our hearts to hear that you found our urn to be absolutely beautiful and that you had a positive experience with our services. At In The Light Urns, we strive to provide not only high-quality products but also excellent customer service. Your kind words about our communication and fast service reinforce our commitment to delivering a seamless experience during this sensitive time. Your feedback means the world to us, and it serves as a reminder of why we do what we do. If you ever need anything in the future or have any more feedback to share, please don't hesitate to reach out to us. We're here to support you in any way we can. Thank you once again for choosing In The Light Urns, Take care! Susan Fraser
Posted 2 years ago
I RECEIVED MY TOOL BOX URN IN TIMELY MATTER THE TOOL BOX TURNED OUT SO NICE AND GOOD QUALITY EVERYONE LOVED THE URN .
Helpful Report
Posted 2 years ago
Hi Jimmy, Thank you so much for your wonderful feedback! We're thrilled to hear that the Tool Box Urn arrived promptly and met your expectations in terms of quality and design. It's an honor to know that it was well-received by everyone. Our team puts a lot of effort into crafting each urn with care and attention to detail, and it's heartwarming to know that our work is appreciated. If you have any more thoughts or need further assistance, please don't hesitate to reach out to us. Susan Fraser
Posted 2 years ago
The Urn I ordered is beautifully crafted and perfect. The engraving is so beautiful and everything was spelled correctly which is so important. Thank you for making this special for me and my family!
Helpful Report
Posted 2 years ago
Hi Jessi-may, Thank you so much for taking the time to leave this lovely review. We are truly heartened to hear that the urn you ordered met your expectations in both craftsmanship and engraving. We understand how important every detail is, especially when it comes to honoring a loved one's memory. Your appreciation for the care we put into ensuring everything is perfect, from spelling to the overall design, means a great deal to us. It's an honor to know that we could contribute to making this time special for you and your family. If you ever need any more assistance or have any requests in the future, please don't hesitate to reach out. Susan Fraser
Posted 2 years ago
I was very pleased with the product. Customer service was exceptional.
Helpful Report
Posted 2 years ago
Hi David, We are truly grateful for your kind words and positive feedback. It's heartening to know that you were pleased with the urn and had an exceptional experience with our customer service team. Our goal is always to provide both high-quality products and attentive service, so it's rewarding to hear that we met this mark for you. Thank you for choosing us during this important time. If there's anything more we can assist you with, please feel free to reach out. Susan Fraser
Posted 2 years ago
I was very impressed with the Urn I choose for my husband. Even the funeral home made a comment that they really loved the urn. Thank you.
Helpful Report
Posted 2 years ago
Hi Laura, Thank you so much for taking the time to share your experience with us. We are deeply honored to have played a part in commemorating your husband's memory. Hearing that both you and the funeral home admired the urn brings us great satisfaction, as we strive to provide pieces that are not only beautiful but also meaningful. Please know that we are here for you and deeply appreciate your trust in us during such a significant time. If there's anything more we can do to support you, do not hesitate to reach out. Susan Fraser
Posted 2 years ago
I really do love my daughter Chazzarena JelliiBean Moore 😇🙏🏾 urn it is so beautiful and exactly how it looks on the website it looks like in person
In The Light Urns 5 star review on 21st December 2023 In The Light Urns 5 star review on 21st December 2023 In The Light Urns 5 star review on 21st December 2023
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us this wonderful 5-star review! We're absolutely thrilled to hear that you love the urn you purchased for your daughter, Chazzarena JelliiBean Moore. 😇🙏🏾 Our team takes great pride in ensuring that the products we offer not only meet but exceed our customers' expectations. We're delighted that the urn is just as beautiful in person as it appears on our website. We understand that choosing a memorial item is a deeply personal and meaningful decision, and we're honored to have been a part of this process for you. If you ever need anything else or have any questions in the future, please don't hesitate to reach out to us. Wishing you comfort and solace during this time. Your kind words mean the world to us. Take care! Susan Fraser
Posted 2 years ago
It is a beautiful urn very happy with it
Helpful Report
Posted 2 years ago
Thank you so much for the positive rating, Tona! We are absolutely delighted that you are pleased with our product and pleased to hear that you think it is beautiful. We hope it provides joy and comfort for a long time. Take care! Susan Fraser
Posted 2 years ago
Beautiful
Helpful Report
Posted 2 years ago
Thank you so much, Nicole, for your 5 star rating of In The Light Urns! We are so excited that you think our products are beautiful! If you have any questions, please let us know! Take care! Susan Fraser
Posted 2 years ago
Beautiful and tasteful. The monogram is in lovely white script. We are having a sea burial in January and rveryone eho has seen the urn remarked how beautiful it is. Thank you for providing such a quality product at an affordable price at such s difficult time.
Helpful Report
Posted 2 years ago
Hi Debra, Thank you so much for your heartfelt review. We're deeply honored to have played a part in providing you with a beautiful and tasteful urn for your upcoming sea burial in January. It's truly touching to hear that everyone who has seen the urn has remarked on its beauty. Your kind words about the lovely white script monogram and your appreciation for the quality and affordability of our product mean the world to us. We understand that this is a challenging time, and we're committed to offering meaningful and thoughtful options to our customers. If you ever have any more needs or questions in the future, please don't hesitate to reach out. We're here to support you during this difficult time and beyond. Wishing you a serene and meaningful sea burial ceremony in January as you pay tribute to your loved one's memory. Susan Fraser
Posted 2 years ago
Beautiful urn. Arrived fairly quick as pictured. Came with a lovely card, addressing my loss. Overall, 10/10.
Helpful Report
Posted 2 years ago
Hi, Thank you so much for sharing your feedback and your experience with our urn. We're truly touched to hear that you found the urn beautiful and that it arrived as pictured, providing a quick and seamless experience. We understand that this is a difficult time, and we're honored to have been able to provide you with a small measure of comfort through our product and the heartfelt card that accompanied it. Your 10/10 rating means the world to us, and we're here to support you in any way we can. Should you ever need anything else or have any questions, please feel free to reach out. Our thoughts are with you, and we hope that the urn serves as a meaningful tribute to your loved one's memory. Susan Fraser
Posted 2 years ago
Beautiful product. Quick turnaround. Perfect size.
Helpful Report
Posted 2 years ago
Hi, Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you found our product beautiful, appreciated the quick turnaround, and found it to be the perfect size. Your satisfaction and positive feedback mean a lot to us, as we strive to provide our customers with the best possible experience during such sensitive times. If you ever have any more needs or questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way. Wishing you comfort and solace as you honor your loved one's memory with our urn. Susan Fraser
Posted 2 years ago
Will not use it until spring...but am very pleased with pillow urn..
Helpful Report
Posted 2 years ago
Hi Billie, Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you are pleased with your pillow urn, even though you won't be using it until spring. Your satisfaction means a lot to us, and we hope that when the time comes to use the urn, it will serve as a meaningful and beautiful tribute. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your experience with our products is nothing short of exceptional. Wishing you a peaceful and comforting spring when the time comes. Susan Fraser
Posted 2 years ago
Was very satisfied with the serves and quickness of receiving our urn.
Helpful Report
Posted 2 years ago
Hi Barbara, Thank you so much for sharing your experience with us. We are deeply gratified to know that you were very satisfied with our service and the prompt delivery of your urn. Providing compassionate service and ensuring timely delivery, especially for something as significant as an urn, is incredibly important to us. Your feedback is a valuable affirmation of our team's efforts. Please know that we are here for you if you need any further assistance or support. And if there's anything else we can do to help during this time, don't hesitate to reach out. Thank you once again for choosing our service for your needs. It has been our honor to provide you with an urn that meets your expectations. Susan Fraser
Posted 2 years ago
In The Light Urns is rated 4.7 based on 4,982 reviews