In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I could not believe how gorgeous the rosary beads were when I opened the box. I will be ordering again.”

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Posted 3 years ago

Hi Kristin, Thank you do much for your kind words! We pride ourselves on our customer service, and providing the best products available to our customers! Please let us know if you have any questions. Susan Fraser

Posted 3 years ago

“We had a delivery delay through no fault of theirs and they went above and beyond to have the und delivered before the service. Their customer service is stellar. I highly recommend this company.”

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Posted 3 years ago

Hi Tammy, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! Susan Fraser

Posted 3 years ago

“The urn for my late husband is absolutely beautiful. I am very pleased with your services and workmanship.Thank you.”

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Posted 3 years ago

Hi Alice, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life. Susan Fraser

Posted 3 years ago

“I am on a very limited income. I searched for a "special" urn for my son who died at age 23. My son was cremated and I had possession of his cremains. I cried a lot then I made a plan to save my money to "finally" put him in an appropriate final resting place. The Light Urns had a special page for slightly damaged urns...I had several choices plus I had enough money (after the discounted price) to have engraved appropriate solemn words and his birth date - date of death. The urn is beautiful! I am satisfied with the Light Urns caring and prompt delivery (2 days FedEx) after purchase.”

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Posted 3 years ago

Hi, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! We are happy to have been able to provide you with exactly what you needed. Take care! Susan Fraser

Posted 3 years ago

“I took care of the order immediately. And when there was a broken part of the automatically gonna head and replace it without any questions.”

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Posted 3 years ago

Hi Shelly, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers and we are happy to have been able to do this for you. Take care! Susan Fraser

Posted 3 years ago

“The Light Urns team was absolutely amazing to work with when getting the perfect Urn for our father. Their response time from ordering to receiving was phenomenal! Thank You from the bottom of our hearts !”

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Posted 3 years ago

Hi Terry, Thank you for taking the time to leave us a review! Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! Susan Fraser

Posted 3 years ago

“Excellent quality product, beautiful color, prompt delivery.”

In The Light Urns 5 star review on 26th November 2022

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Posted 3 years ago

Hi Lisa, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 3 years ago

“The urn was perfect just how I ordered it and came in the correct delivery time.”

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Posted 3 years ago

Hi Samantha, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Susan Fraser

Posted 3 years ago

“I gifted the heart urn necklace to my mom and she was very happy! I was very happy with it too!”

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Posted 3 years ago

Hi Marcella, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life. Susan Fraser

Posted 3 years ago

“Beautiful.”

In The Light Urns 5 star review on 25th November 2022

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Posted 3 years ago

Hi, Thank you for sharing your photo and leaving us a review! We are so happy you were pleased with your order. Thank you for taking the time to share your experience! Susan Fraser

Posted 3 years ago

“Thank you. You were so great.”

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Posted 3 years ago

Hi Danny, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time. Susan Fraser

Posted 3 years ago

“Thank you, the urn was just what I expected.”

In The Light Urns 5 star review on 24th November 2022

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Posted 3 years ago

Hi Alfred, Thank you for sharing your photo! It was our absolute pleasure to assist you in bringing your custom design to life. Please let us know if you have any questions. Susan Fraser

Posted 3 years ago

“Very happy with our urn since my uncle passed he wanted to be in the same urn w my grandparents so when we got the urne was very beautiful tha k you so much”

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Posted 3 years ago

Hi Miguel, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Please let us know if you have any questions. Susan Fraser

Posted 3 years ago

“I received my urn very quickly and all inscriptions were perfect. Would definitely recommend.”

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Posted 3 years ago

Hi Bill, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! Susan Fraser

Posted 3 years ago

“This is the second urn I have purchased. The quality and art of the urns are incomparable. Thank you for the stunning quality and fast delivery.”

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Posted 3 years ago

Hi Jan, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life. Susan Fraser

Posted 3 years ago

“Beautiful! So pleased with the urn!”

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Posted 3 years ago

Hi, Thank you for leaving us a review! We are so happy you were pleased with your order. Thank you for taking the time to share your experience! Susan Fraser

Posted 3 years ago

“My husband's urn was so perfectly done and just perfect of whom my husband was. Thank you so much I've gottan so many compliments on it too. Even the mortuary was taking pictures of it and wants to display it in their mortuary home/office. It's well worth the money”

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Posted 3 years ago

Hi Alicia, Thank you for leaving us a review! We are so happy everyone likes the urn and glad that we were able to create you something that will be cherished forever. Susan Fraser

Posted 3 years ago

“It's beautiful. For a 22 year old young man passed due to the out of control drugs in the USA.Sooooooo sad for all. It was perfect for him. Thank you”

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Posted 3 years ago

Hi Jackie, We are so sorry for your loss. We are happy we were able to create something that will be cherished forever. Please let us know if you have any questions. Susan Fraser

Posted 3 years ago

“The staff is super professional. The urns are absolutely beautiful.”

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Posted 3 years ago

Hi Tanya, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Susan Fraser

Posted 3 years ago

“I got the perfect Urn. Personal to my Dad's love of the Virgin De Guadalupe. It is rich and so beautiful. Viewing online all the amazing selection of unique urns, it was hard to choose. Since Hospice started I have been preparing all the details for my Dad's funeral. This special Urn is here ready for him when it is his time. It is perfect, it is the representation of Dad and his faith, I didn't have to settle for something at the Mortuary. Great company and great service.”

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Posted 3 years ago

Hi Tina, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for and you will have something to cherish forever. Susan Fraser

Posted 3 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews