In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very accommodating and efficient.”

Helpful Report

Posted 3 years ago

Hi Jessica, Thank you for leaving us a review! It was our absolute pleasure to assist you in bringing your custom design to life. Susan Fraser

Posted 3 years ago

“It is beautiful and I am sure that my Daddy would be proud.”

Helpful Report

Posted 3 years ago

Hi Kim, Thank you for taking the time to leave us a review! We are happy we were able to provide something that will be cherished forever. If you have any questions please let us know. Susan Fraser

Posted 3 years ago

“I love everything, the communication, the beautiful urn & crystal with the lights you guys did an amazing job.”

Helpful Report

Posted 3 years ago

Hi Jason, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We take pride in maintaining clear and detailed communication between us and our amazing customers such as yourself. Susan Fraser

Posted 3 years ago

“Thank you for making the perfect urn for my dad.The quality of the finished product had me speechless. It's so beautiful! The engraving is so precise! My dad was a locomotive engineer and he would have loved this!”

Helpful Report

Posted 3 years ago

Hi Brandy, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Susan Fraser

Posted 3 years ago

“The Navy Blue Angels Urn is absolutely beautiful. Thank you!”

Helpful Report

Posted 3 years ago

Hi Patricia, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time. Susan Fraser

Posted 3 years ago

“The Urn is perfect and arrived in a timely manner. I do like that before they begin your order they will send a mock up picture that you will approve is correct.”

Helpful Report

Posted 3 years ago

Hi Erika, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life. Susan Fraser

Posted 3 years ago

“Loved it. Beautiful try”

In The Light Urns 5 star review on 18th November 2022

Helpful Report

Posted 3 years ago

Hi Lisa, Thank you for leaving us a review! We are glad that you like your order. Please let us know if you have any questions. Susan Fraser

Posted 3 years ago

“the urn got here within the week and was beautiful! It was also in time for his memorial”

Helpful Report

Posted 3 years ago

Hi Kathi, We are so grateful for your kind words. Thank you for sharing your review with us and others! Susan Fraser

Posted 3 years ago

“The urn turned out awesome. My husband died sooner than anticipated so we called to have the urn shipped sooner and they did. Would highly recommend this business.”

Helpful Report

Posted 3 years ago

Hi Belle, We are so sorry for your loss. I am glad we were able to make this a little less difficult in this time. Please let us know if you have any questions. Susan Fraser

Posted 3 years ago

“The urn we received was just a beautiful as it was on the web site. Thank You for your quick delivery we were able to have it for his service.”

Helpful Report

Posted 3 years ago

Hi Theodore, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! Susan Fraser

Posted 3 years ago

“Beautiful urn!”

Helpful Report

Posted 3 years ago

Hi Cheryl, Thank you for leaving us a review! We are happy that you like it. Please let us know if you have any questions. Susan Fraser

Posted 3 years ago

“The URN was beautifully done. The only thing I would have changed was providing the option of beiing able to choose the word I or We in the phrase.”

Helpful Report

Posted 3 years ago

Hi, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, I will definitely take this information into account for future product availability. Take care! Susan Fraser

Posted 3 years ago

“The small urn I ordered was beautiful and was shipped very quickly. I have recommended this site to several family members.”

Helpful Report

Posted 3 years ago

Hi Diane, we appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order!

Posted 3 years ago

“Exactly what I was looking for in a keepsake of my brother In-law…my husband’s brother. He was an avid motorcycle rider in the dunes of southern CA. The engraving and size was perfect..as was the packaging and delivery service. Received within 4 days Thank you”

In The Light Urns 5 star review on 16th November 2022

Helpful Report

Posted 3 years ago

“Beautiful”

Helpful Report

Posted 3 years ago

Hi Constance, We are so grateful for your kind words. Thank you for sharing your review with us and others! Susan Fraser

Posted 3 years ago

“I received my urn quickly, but the top had a crack in it. I emailed about it and they immediately made a new one for me and sent me a label to send the defective one back. Super customer service and would recommend 100%.”

Helpful Report

Posted 3 years ago

Hi Kimberly, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! Take care! Susan Fraser

Posted 3 years ago

“Absolutely love the products. The once I received are of really good heavy duty quality”

Helpful Report

Posted 3 years ago

Hi Brandon, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Take care! Susan Fraser

Posted 3 years ago

“Order was just what they described. Thoughtful enough to check directly with fed ex when my order was late.”

Helpful Report

Posted 3 years ago

Hi, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Susan Fraser

Posted 3 years ago

“We purchased the Yankee helmet urn for my father's ashes and were very pleased with how it looked!”

Helpful Report

Posted 3 years ago

Hi Elba, Thank you so much for your kind words It was our absolute pleasure to assist you in bringing this custom design to life. Take care! Susan Fraser

Posted 3 years ago

“Received it on time”

Helpful Report

Posted 3 years ago

Hi Veronica, Thank you so much for taking the time to leave this wonderful review, we do greatly appreciate your feedback! Take care! Susan Fraser

Posted 3 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews