In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully made and met my expectations”

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Posted 2 years ago

Hi, Thank you for sharing your experience. We are so happy to hear that our urns beautiful met your expectations! Your kind words mean a lot to us. Take care! Susan Fraser

Posted 2 years ago

“Fast service and the urn necklace is absolutely beautiful!”

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Posted 2 years ago

Hi Jessica, We are so glad that you found our service to be fast and the urn necklace to be absolutely beautiful! We truly appreciate you taking the time to leave us such a positive review. Take care! Susan Fraser

Posted 2 years ago

“Beautiful urn looks better than I expected. Fast service.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Nance! We are so pleased to hear that the urn is even lovelier than what you expected, and that you were impressed with the fast service. We appreciate you taking the time to provide us with such a glowing review! Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“Our urs are beautiful! They are the perfect memorial for my boys father!”

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Posted 2 years ago

Hi Lisa, We really appreciate you taking the time to give us your feedback. We are honored to know that our urns are the perfect memorial for your loved one. We are grateful for your support in helping us make life everlasting for so many families. Take care! Susan Fraser

Posted 2 years ago

“The URN I ordered is beautiful. The customer service provided was exceptional! The 1st one I received was damaged but within 24 hours, it was replaced! Exceptional services, very high quality. I am so happy with the product and with the customer service I received.”

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Posted 2 years ago

Hi Cecile, We are very pleased to hear that you are happy with the product and with the customer service that was provided. We strive to offer our customers only the best quality urns and exceptional customer service, and are thankful that you are satisfied with your purchase. We are here to make sure our customers are taken care of to the best of our abilities! Take care! Susan Fraser

Posted 2 years ago

“I love my mother’s urn! My mother recently passed and I had her body cremated. This urn is beautiful and I love the way it lights up a picture of her! I would recommend this urn. The light does not come attached to the urn but I just set the light on top and it looks good.”

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Posted 2 years ago

Hi Essence, Thank you so much for your 5-star rating! I'm glad you love your mother's urn; it's a beautiful way to keep her memory alive! I'm truly grateful for your support. If you have any questions, please let us know. Take care! Susan Fraser

Posted 2 years ago

“My husband's urn is absolutely amazing. I will be recommending.”

In The Light Urns 5 star review on 9th March 2023

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Posted 2 years ago

Thank you so much, Angela, for your 5 star rating of In The Light Urns. Thank you so much for your kind words. We are so glad that you are satisfied with your husband's urn and we appreciate your recommendation. Thank you for choosing us! Take care! Susan Fraser

Posted 2 years ago

“My husband’s urn is beautiful. Thank you for the help I received from the representative that I spoke to.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Maria! My husband's urn is absolutely beautiful, and I really appreciate the help I received from the representative that I spoke to. Thank you again for such a positive review! Take care! Susan Fraser

Posted 2 years ago

“Well made and exactly as described, A fitting resting place for my U.S. Marine Corps brother.”

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Posted 2 years ago

Hi Thomas, Thank you so much Thomas for your kind words! We are happy to have been able to help you find a fitting urn in this difficult time, and greatly appreciate your feedback. Take care! Susan Fraser

Posted 2 years ago

“A beautiful memorial to our beloved. Thank you so much for such prompt delivery and respectful service. Exceptional quality in every aspect.”

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Posted 2 years ago

Hi, We really appreciate your recognition of how much care and effort we put into providing a beautiful memorial to our beloved. We are delighted to hear that our prompt delivery and respectful service were up to your standards and that you found the quality of our products to be exceptional. Take care! Susan Fraser

Posted 2 years ago

“I couldn’t be more pleased with the urns I ordered. And the process was so professional and respectful. Thank you❣️”

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Posted 2 years ago

Thanks so much Joyce, I'm so happy to hear that you couldn't be more pleased with the urns you ordered! We strive to make our process both professional and respectful of your needs, and we're very glad to hear that consistently shows in your experience. Thank you for your kind words and 5-star rating! Take care! Susan Fraser

Posted 2 years ago

“Everyone luved it, it turned out beautiful”

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Posted 2 years ago

Thank you, Nan, for your 5-star rating of In The Light Urns! We are glad that everyone loved it and that it turned out beautiful! If you have any questions, please let us know. Take care! Susan Fraser

Posted 2 years ago

“Very nice urns. Satisfied customer”

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Posted 2 years ago

Thank you, Elsie, for your wonderful 5 star rating of In The Light Urns! We appreciate your kind words and are grateful that you are a satisfied customer. Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“My experience was pleasant.”

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Posted 2 years ago

Thank you so much for your 5 star rating of In The Light Urns, Vicki! I'm glad to hear that your experience with us was pleasant. If you have any questions, please let us know. Take care! Susan Fraser

Posted 2 years ago

“It's beautiful! Arrived very quickly...everything was perfect.”

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Posted 2 years ago

Hi Sarah, We're so glad to hear that everything was perfect and that you think it's beautiful. We're delighted you were pleased with the arrival time as well. We appreciate your feedback and thank you again for your support! Susan Fraser

Posted 2 years ago

“Everything from finding the perfect urn for my mother's ashes to the how amazing the staff was on reaching out to help me. It was absolutely perfect and made things go alot easier for me and my family during such a difficult time. I highly recommend them to anyone and everyone! Thank you for being so amazing and doing such a perfect job.”

In The Light Urns 5 star review on 5th March 2023

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Posted 2 years ago

Hi Nicole, We are so glad to hear about how everything was for you when looking for the perfect urn for your mother's ashes. It's amazing to hear the staff was in helping you out during such a difficult time. We are so grateful for your kind words. Take care! Susan Fraser

Posted 2 years ago

“The customer service was excellent and the urn was a beautiful piece. Thank you.”

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Posted 2 years ago

Hi Ann, We take pride in our customer service and making sure that every customer is happy with their purchase and are happy to hear we were able to hit this mark with you and your order. We are so glad that you found the urn to be a beautiful piece. Thanks for your kind words! Susan Fraser

Posted 2 years ago

“Exceptional product and exceptional service. The wood urn was beautiful!”

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Posted 2 years ago

Hi, Thank you for your kind words. We are so pleased to hear that you were pleased with both our product and service. We are overjoyed that the wood urn was beautiful! Your kind words mean so much to us. Take care! Susan Fraser

Posted 2 years ago

“Great customer service!!! My mothers urn was lost in transit sitting in a warehouse somewhere for 4 days I called In the light urns and they overnighted a new one for me!!! I was very greatful for their immediate response to an already stressful and emotional time!! Thank you In the Light Urns!!!”

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Posted 2 years ago

Thank you, Victoria, for your kind review and 5 star rating! We are so glad that our customer service was able to help you during a difficult time. Thank you for your support, and similarly, thank you for taking the time to commend our level of service! If you have any questions, please let us know. Take care! Susan Fraser

Posted 2 years ago

“My brother passed away on Feb 15 2023. He picked out this urn. I sure he would have love it. Thank you for making his passing a blessing.”

In The Light Urns 5 star review on 3rd March 2023

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Posted 2 years ago

Hi Brenda, I'm so glad to hear that you are fond of the urn, we are so happy to have been able to help in this difficult time, take care! Susan Fraser

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews