In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I LOVE MY URN MY ONLY PROBLEM IS I WISH THE IMAGE COULD HAVE BEEN A LITTLE BIT DARKER OTHER THAN THAT IT IS SO PERFECT EVERYONE LOVES IT I ALWAYS GET COMPLIMENTS ON IT”

Helpful Report

Posted 2 years ago

Hi Melony, Thank you Melony for your 5 star rating of In The Light Urns! We are pleased that you love your urn and that it is perfect for you and receives compliments! We apologize though that the image wasn't able to be darker than it is. We appreciate your feedback and thank you again for your amazing rating! Take care! Susan Fraser

Posted 2 years ago

“Beautiful biodegradable pillow for my Fathers Naval burial at sea. Love it. Thank you!”

Helpful Report

Posted 2 years ago

Hi Janet, Thank you, Janet, for the amazing 5 star rating of In The Light Urns! We are thrilled to hear that the pillow was the perfect fit for your Father's Naval burial at sea. We love reading such kind feedback and are beyond grateful. Thank you! Susan Fraser

Posted 2 years ago

“They where very helpful in making sure I got exactly what I wanted. They sent me a picture of the charm before making and I didn’t quite like the look so they redesigned it and it looked amazing!!”

Helpful Report

Posted 2 years ago

Hi Debbie, Thank you so much for the 5-star rating, Debbie! We are very glad to hear that you were pleased with our level of service and willingness to customize your order. We're glad that you love the final design of the charm. We appreciate your positive feedback! Take care! Susan Fraser

Posted 2 years ago

“My urn has definitely brought me comfort. Thanks so much Amanda”

Helpful Report

Posted 2 years ago

Hi Amanda, Thank you so much, Amanda! We're so happy our urn has brought you comfort. Your 5-star rating means a lot to us. If you have any questions, please let us know. Take care! Susan Fraser

Posted 2 years ago

“Both urns I ordered were exactly how they looked online and even better in person. Engraving was perfect and they were of great quality. The products were shipped and received fast as well.”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for your 5-star rating! We are delighted to hear that both urns you ordered were exactly as you expected, even better in person, and that they were of great quality. We are also glad to hear that the engraving was perfect and that they were shipped and received fast. We appreciate your business! Take care! Susan Fraser

Posted 2 years ago

“It is actually what I wanted for our brother, it's beautiful, the craftsmanship is unbelievable, it's perfect”

Helpful Report

Posted 2 years ago

Hi Andrea, Thank you for the generous 5 star rating, Andrea! It means a lot to us that you found the urn to be beautiful, with unbelievable craftsmanship and perfect for your brother. We really appreciate your kind words! Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“It's perfect. Now I can carry my daddy with me wherever I go. Thank you.”

In The Light Urns 5 star review on 22nd February 2023

Helpful Report

Posted 2 years ago

Hi Emily, Thank you so much for your 5 star rating! It means a lot to us. I'm so glad that you are able to keep your dad close with you wherever you go. It's great to hear that you think it's perfect. Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“The finished product was more beautiful than I thought it would be. Wonderful job. Colleen Page”

Helpful Report

Posted 2 years ago

Hi Colleen, We are so glad that you were pleased by the finished product and that you loved the beauty of it. Your 5 star rating is greatly appreciated! Take care! Susan Fraser

Posted 2 years ago

“The adult sized Virgen de Guadalupe urn was beautiful and able to accommodate our loved one who weighed 350 lbs when she was alive. Our family appreciated that the inscription was able to be done in Spanish and included accents. Customer service was very helpful and quick to answer our questions.”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for your positive review! We are so glad that you were able to find the perfect urn in the adult sized Virgen de Guadalupe urn. We truly appreciate that it was able to comfortably accommodate your loved one and that our customer service team was able to be so helpful to you in regards to getting the Spanish inscription with any necessary accents included. Take care! Susan Fraser

Posted 2 years ago

“Both urns I received were high quality. A hover helmet and bullet pendant. Customer service was excellent. Definately a top notch company”

Helpful Report

Posted 2 years ago

Hi Chris, Thank you for taking the time sharing your experience! We're delighted that you were pleased with the quality of both of the urns you received, as well as your overall customer service experience. We truly appreciate this! Take care! Susan Fraser

Posted 2 years ago

“Ordering is easy and customer service is great. They did a great job placing the picture I within the scene I picked out. Very happy with the purchase.”

Helpful Report

Posted 2 years ago

Hi Danelle, Thank you so much for your wonderful 5 star rating! We are delighted to hear that ordering was easy and our customer service was great. We are incredibly pleased that you are very happy with your purchase, and that the photo came out beautifully within the scene you picked! We sincerely appreciate your kind words. Take care! Susan Fraser

Posted 2 years ago

“First off ; the urn was For William Larson. He passed Feb 1 2023. I ,his daughter ordered it because of the steam engine. Bill was the conductor for the Tennessee Valley Railroad for years. Ot was his passion and I wanted something that reflected that. Thank you so much! It is perfect. He would have been very happy! Thank you Kim Larson.”

In The Light Urns 5 star review on 21st February 2023

Helpful Report

Posted 2 years ago

Hi, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life. We are so happy to have been able to provide the perfect piece for your father, take care! Susan Fraser

Posted 2 years ago

“Beautiful urn for our baby girl. Thank you.”

Helpful Report

Posted 2 years ago

Hi Tasha, Thank you so much for your kind words, We're are so happy to have been able to help provide a beautiful urn for your baby girl. We appreciate you taking the time to share your experience and we thank you! Susan Fraser

Posted 2 years ago

“I received the Peterbuilt semi and trailer urn for my husbands ashes delivered to me in Australia 10 days after I ordered it. I love it just perfect for my truckie husband The ordering process and parcel tracking was very simple and user friendly. Thank you In the light urns”

Helpful Report

Posted 2 years ago

Hi Robyn, Thank you so much for your 5-star review, Robyn! We are so pleased to hear that you received the Peterbuilt semi and trailer urn for your husband's ashes and that you found the ordering process and parcel tracking to be user-friendly. We are happy that you love the urn and that it was perfect for your truckie husband. Once again, thank you for your kind words! Take care! Susan Fraser

Posted 2 years ago

“Very beautiful, high quality urns. I’m very pleased with the items I purchased. They even include bags (or tubes) to transfer over the ashes of your loved one.”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for your generous 5 star rating of In The Light Urns! We are delighted to hear that you are so pleased with your purchase. Your kind words about the quality of the urns and the thoughtful inclusion of the bags/tubes to transfer ashes is greatly appreciated. Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“I was very pleased with the urn & the service. I had made a mistake in my address & it was corrected that same day.”

Helpful Report

Posted 2 years ago

Hi Nancy, Thank you so much, Nancy, for your 5-star rating of In the Light Urns! I am delighted to hear that you were very pleased with the urn and the service. We strive to do our best and I'm especially glad to hear about your address being corrected that same day! Thank you for your review. Take care! Susan Fraser

Posted 2 years ago

“I absolutely loved my baby urn and I received it so fast and exactly what I wanted ❤️”

Helpful Report

Posted 2 years ago

Hi Alma, We're so glad to hear that you are happy with your purchase! It's so wonderful to hear that your urn arrived quickly and that it was exactly what you were looking for. Thank you for taking the time to leave us a review. Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“The customized urn chain was perfect. I love how they reached out to show me a proof of how it would look. Everything turned out perfect.”

Helpful Report

Posted 2 years ago

Hi Sheree, Thank you so much for your kind words! We are so glad to hear that the urn chain was perfect and that you were pleased with the proof. We strive to make sure our customers are always satisfied and it's great to hear that we achieved that goal. Thank you for your business. Take care! Susan Fraser

Posted 2 years ago

“It happened so fast that I was not ready for anything. In the light helped me get the urn for my husband and made it look beautiful. It was exactly what I wanted with kind people and helpful responses.”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for your kind review! We strive to provide a comforting and helpful experience in times of great difficulty. We are so glad that we were able to provide you with exactly what you wanted and that you felt supported throughout the process. We hope you find comfort in the beautiful urn you received. Take care! Susan Fraser

Posted 2 years ago

“Great services. Good quality of the silver plate that I've ordered and speedy delivery to overseas. The staff from online enquiry and customer services all provided fantastic support. Thanks a lot!”

Helpful Report

Posted 2 years ago

Hi Loren, Thank you for the kind words! We strive to provide the best quality service to our customers, and we are glad to hear that we have met your expectations. If there is anything else we can do to help you, please do not hesitate to let us know. Take care! Susan Fraser

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews