In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful keepsake urns for my mom and grandma,very pleased!💕😇”

In The Light Urns 5 star review on 18th February 2023

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Posted 2 years ago

Hi Michelle, Thank you so much for your kind words and for giving In The Light Urns a 5 star rating; we're so glad to hear that you were pleased with your beautiful keepsake urns for your mom and grandma. It brings us joy to know that you found them beautiful and meaningful! Take care! Susan Fraser

Posted 2 years ago

“Arrived on time. Wrapped securely. Beautiful urn”

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Posted 2 years ago

Hi Carol, Thank you so much for your kind words! We are so glad that your order arrived on time and in the condition you expected. We value your satisfaction and appreciate your business. Thank you for choosing us! Take care! Susan Fraser

Posted 2 years ago

“Very happy”

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Posted 2 years ago

Hi Rebecca, That's great to hear! We strive to provide our customers with the best quality products, and it's great that you are satisfied. Thank you for your 5-star review. Take care! Susan Fraser

Posted 2 years ago

“Very happy”

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Posted 2 years ago

Hi, We are very happy you like your order! Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“We were very pleased with the ease of ordering and prompt service. Even though it is a very hard time for us, Papa final resting place is beautiful and he is on display with us. Thank you.”

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Posted 2 years ago

Hi Dana, Thank you so much for the positive review! We are so glad to hear that you had a pleasant ordering and customer service experience. We are also honored that you chose us to be able to help in this difficult time. Please let me know if you have any questions or concerns, take care! Susan Fraser

Posted 2 years ago

“Awesome product!”

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Posted 2 years ago

Hi Robert, Thank you for sharing your experience! We're so glad that you think our urns are awesome and appreciate your support! Take care. Susan Fraser

Posted 2 years ago

“A spelling mistake was made on an urn that I purchased, and they fixed it right away and sent me a new one. It came super quick and the support staff was great. Really fortunate to have chosen this company given the difficult time I have been going through with the loss of my mother.”

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Posted 2 years ago

Hi Briauna, Thank you so much for your kind words. We appreciate you taking the time to write a review and we're pleased to hear that our customer service team was great and that your urn was replaced quickly. We understand the difficult time you have been going through with the loss of your mother, and we are grateful that you chose us for this important purchase. Take care! Susan Fraser

Posted 2 years ago

“Very satisfied. The urn with our loved ones picture on it, is absolutely beautiful! Thank you so much!”

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Posted 2 years ago

Hi Julie, Thank you so much for sharing your experience! We are very pleased that you are so satisfied with our In The Light Urns product! It's always wonderful to hear that our customers are so pleased with their urns, especially with a special picture to commemorate a loved one. Take care! Susan Fraser

Posted 2 years ago

“Amazing product. Great quality. Highly recommend.”

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Posted 2 years ago

Hi Leanne, Thank you for your kind words! We really appreciate that you are pleased with our amazing product and great quality and are happy to have been able to help in this difficult time. Thank you again for sharing your experience. Take care! Susan Fraser

Posted 2 years ago

“------------------------”

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Posted 2 years ago

Hi Brian, Thank you for taking the time to leave a review, we greatly appreciate it, take care! Susan Fraser

Posted 2 years ago

“It was a gift. Loved, perfect, reasonably-priced and fast delivery :)”

In The Light Urns 5 star review on 17th February 2023

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Posted 2 years ago

Hi, Thank you for your 5 star rating of In The Light Urns! We are so glad to hear that it was a perfect gift that you loved and that it arrived quickly. It is always a pleasure to hear that our customers are happy with our reasonably-priced urns. Thank you again for your kind words! Take care! Susan Fraser

Posted 2 years ago

“They were very helpful and went above and beyond with my mailing situation. The urn is beautiful the entire family was very pleased with it and they loved the keepsakes also. It’s unfortunate when you need to use these services but this is the one to go to. I would definitely recommend and use them again just hopefully not too soon”

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Posted 2 years ago

Hi Robert, Thank you so much for the kind words! We appreciate your 5-star rating, and it's wonderful to hear that you had such a positive experience with us. We are delighted to hear that the urn and keepsakes were enjoyed by your entire family. We are sorry for your circumstances, but we are glad to have been able to help out in this difficult time. It truly means a lot to us that you would recommend and use us again, and we hope that it's not too soon! Susan Fraser

Posted 2 years ago

“The urn is absolutely beautiful. The family is very pleased 😊”

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Posted 2 years ago

Hi Sharon, Thank you for your kind words! We are so glad that you and the family are happy with the urn. Your feedback is greatly appreciated! Take care! Susan Fraser

Posted 2 years ago

“Was very timely Very nice Urn with the medallion on the frount of a drum set perfect for my Brother !”

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Posted 2 years ago

Hi Diane, Thank you so much for taking the time to share your experience! It's wonderful to hear that the urn was perfect for your brother. We appreciate your kind words and we hope that In The Light Urns was able to help provide you comfort during this difficult time. Susan Fraser

Posted 2 years ago

“Very well built & cared for Urn. Perfect resting place for my father.~ Recommend.”

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Posted 2 years ago

Hi William, Thank you so much for your 5-star review! We really appreciate it. Your kind words about In The Light Urns mean so much to us. We are glad that you found the urn to be a perfect resting place for your father and that you would recommend it. Take care! Susan Fraser

Posted 2 years ago

“It's been a great experience working with In The Light Urns, just as it was with my first order, the second one was great also. I would use them again. THEY ARE VERY FRIENDLY. Perry Williams.”

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Posted 2 years ago

Hi Perry, Thank you so much for taking the time to share your experience, We are delighted to hear that you are so pleased with your second order experience with In The Light Urns. We truly appreciate your 5 star rating, and it has been a great pleasure serving you. We strive to provide the best service and care to all of our customers, and we are thrilled to know you would use us again. Thank you for the kind words and for being such a wonderful customer! Susan Fraser

Posted 2 years ago

“I got what I ordered, on time and in good condition and for 2023 in America this is barely short of a miracle”

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Posted 2 years ago

Hi Sam, That's wonderful to hear! We strive to provide the best customer experience possible. We're glad that we were able to deliver on that promise. In this difficult time, it is important to us that we do not provide any further stress or inconvenience, and are glad we were able to make this as seamless as possible for you. Take care! Susan Fraser

Posted 2 years ago

“I was pleasantly surprised at the selection of urns. Light Urns perfectly personalized the urn and the custom text I provided. Having this level of choice and workmanship during a stressful time was a joy.”

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Posted 2 years ago

Hi Mary, Thank you for your kind review. We are committed to providing our customers with quality products and impeccable customer service. We are so glad that we could help you during this difficult time and that you were pleased with our selection of urns. We appreciate your feedback! Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“The urn is really nice. Hoping the football looks equally as good.”

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Posted 2 years ago

Hi, Thank you so much for taking the time to share your experience, we are so happy to have been able to help in this difficult time. Please let me know if you have any questions or concerns regarding your order, take care! Susan Fraser

Posted 2 years ago

“I can not put into words the amazing job “In the light urns” did of my husbands urn. Thank you for giving my family this personalized memory of his legacy.”

In The Light Urns 5 star review on 15th February 2023

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Posted 2 years ago

Hi Beatrice, Thank you so much for your kind words. We are so grateful that we were able to help you create a meaningful and lasting memorial for your husband. We understand how important it is to have a physical reminder of the legacy of your loved one, and we are humbled that you chose us to be a part of that. From everyone at In the Light Urns, thank you. Take care! Susan Fraser

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews