In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank for making a sad time more managable.”

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Posted 2 years ago

Hi Danielle, Thank you so much for your kind words. We are so glad that our products made a difficult time easier for you. It means so much to us that we were able to help make this sad time more manageable. Take care! Susan Fraser

Posted 2 years ago

“The urn stand I purchased turned out beautiful for my baby boy dog's mini urn. Easy to customize engraving, and very quick shipping! Thank you so much, In the Light Urns!”

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Posted 2 years ago

Thank you, Allie, for your wonderful 5 star review! We are happy to hear the urn stand turned out beautifully for your baby boy dog's mini urn. We take pride in our easy to customize engravings and quick shipping times of our products. We are so glad your experience with us was satisfying, and we thank you for it. Take care! Susan Fraser

Posted 2 years ago

“I was absolutely overwhelmed how beautiful my husband's urn actually was when I opened it.I chose Angel of Grief Ivory Mourning with brass plate. Ordering and shipping was exactly as stated on your app. Ty is not enough but comes sincerely from my heart. I've recommended your company to many since my purchase. Once again,much appreciation.”

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Posted 2 years ago

Thank you Sheba for your wonderful 5 star rating! We are so glad that the Angel of Grief Ivory Mourning with brass plate exceeded your expectations. We understand how emotional and challenging it can be to purchase an urn for a loved one, so it brings us immense joy to know that we have been able to assist and make this process easier for you. It warms our hearts to hear that you have recommended us to many and we cannot thank you enough for your kind words. We are truly grateful. Take care! Susan Fraser

Posted 2 years ago

“The urn we ordered was well done and arrived in a timely fashion.”

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Posted 2 years ago

Hi, Thank you so much for your 5 star rating of In The Light Urns! We are so glad that our urn was well done and arrived on time. If you have any questions, please let us know. Take care! Susan Fraser

Posted 2 years ago

“The selection of urns and service were excellent. I was able to find the perfect urn for my father to commemorate his service in the Air Force. Thank you.”

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Posted 2 years ago

Hi, Thank you so much for your 5 star rating! We are delighted that you were able to find the perfect urn to commemorate your father's service in the Air Force. We take great pride in our selection of urns and in the service we provide to our customers. We are so appreciative that you chose In The Light Urns for this special occasion. Take care! Susan Fraser

Posted 2 years ago

“I love the urn its beautiful Md my father would be proud to be in it thank you”

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Posted 2 years ago

Hi Stephanie, I'm so happy to hear you love the urn! I'm so glad you found the perfect urn to honor his memory. Take care! Susan Fraser

Posted 2 years ago

“Beautiful product”

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Posted 2 years ago

Thank you Kristin for your wonderful 5 star rating of In The Light Urns. We are so glad that you find our product to be beautiful. We appreciate your feedback and continue to strive for the best customer experience. Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“Looks great”

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Posted 2 years ago

Hi Lanique, Thank you for taking the time to share your experience with us, we are so happy to have been able to help in such a difficult time by providing this for you. We greatly appreciate your feedback, take care! Susan Fraser

Posted 2 years ago

“In The Light Urns is a fabulous company. I have used them previously and all the pendants that I have received are beautiful.”

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Posted 2 years ago

Thanks for your 5 star rating for In The Light Urns, Jodie! In The Light Urns is a fabulous company - I have personally used them before and the pendants I have received have been so beautiful. Thank you for your kind words and for taking the time to leave your review. Susan Fraser

Posted 2 years ago

“The urns that we purchased were very nice. They made the day so much more personal and worry free. My only suggestion is do not try to throw the urn from the beach. Definitely drop into deeper water. Thanks!”

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Posted 2 years ago

Thanks so much for your 5 star rating of In The Light Urns! We are so glad you were happy with the urns you purchased. It is a pleasure to hear that they made your special day more personal and worry-free. We appreciate your suggestion - deeper water is definitely the way to go. Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“Absolutely amazing thank you very much my sons urn is beautiful”

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Posted 2 years ago

Thank you so much, Dominique! It means a lot to us that you rated In The Light Urns 5 stars. Your kind words and support make us incredibly proud. We're so glad you feel your sons urn is absolutely amazing. Thank you! Susan Fraser

Posted 2 years ago

“The urn you made was so beautiful. You were able to accommodate the inscription we wanted on the bottom. It arrived in less than a week. Thank you for the quality work you do. Joan”

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Posted 2 years ago

Thank you so much Joan! We are so delighted to hear that you were happy with the urn. It was our pleasure to create it for you and make sure it arrived quickly with the inscription as requested. We appreciate your 5-star rating and your kind words about the quality of our work. Thank you! Susan Fraser

Posted 2 years ago

“fast service and beautiful urn”

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Posted 2 years ago

Thank you so much Dawn for your 5 star rating! We are so happy to hear that you appreciated our fast service and beautiful urn. It means the world to us! Susan Fraser

Posted 2 years ago

“Great service”

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Posted 2 years ago

Hi Harry, We're so glad to have been part of your journey in selecting an urn. We really appreciate you letting us know about the small mistake and we're glad to have been able to fix it for you. We thank you for trusting us and are so grateful for your kind words. Susan Fraser

Posted 2 years ago

“The writing on the Urn is beautiful 😻 and I love 💕 how they did the photo. It came out beautifully thank you 😊 Nicholas DeCarolis”

In The Light Urns 5 star review on 27th February 2023

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Posted 2 years ago

Hi Nicholas, I am glad that you like the writing on the Urn and how the photo came out. It means a lot to us and I really appreciate your kind words! Susan Fraser

Posted 2 years ago

“I ordered these for my husband and sons to hold ashes of their beloved hunting partner, our yellow lab. They loved them and put them in their vehicles on the rear view mirror. Great product, with excellent customer service and fast shipping!”

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Posted 2 years ago

Hi Nicole, Thank you for taking the time to share your experience, It means a great deal to us to know that we were able to provide you with a great product, excellent customer service, and fast shipping that allowed us to provide a piece that keeps the memory of their beloved hunting partner alive. We appreciate your review and your support very much. Susan Fraser

Posted 2 years ago

“I love the couples wood urn that I bought for me and my wife. Everyone thought it was one of the best they have seen. Even the funeral home wanted to know where I got it. Shipping was fast and well packed.”

In The Light Urns 5 star review on 24th February 2023

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Posted 2 years ago

Thank you so much, Walter! We're so thrilled to hear that you love the couples urn you bought for you and your wife! We really appreciate that everyone else thought it was one of the best they had seen and that the funeral home wanted to know where it was from. Thank you for your 5-star rating and for the kind words; we really appreciate your feedback. Susan Fraser

Posted 2 years ago

“I highly recommend In The Light Urns! High quality craftsmanship! Professional communication when I needed to make a change AFTER submitting my order! The compassion and kindness I was shown far exceeded my expectations.”

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Posted 2 years ago

Thank you so much for your 5 star rating for In The Light Urns, Tamara! I'm so pleased to hear that our craftsmanship, communication, and customer service has exceeded your expectations. It's our goal to make sure each customer is satisfied and your kind words are greatly appreciated. Thank you for your kind review! Susan Fraser

Posted 2 years ago

“Pictures do not do justice! I cried when I first seen the semi truck urn, absolutely breath taking and so worth the money. Our whole family loves it!”

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Posted 2 years ago

Thank you so much, Suzanne, for the 5 star rating of In The Light Urns. I'm so glad to hear that you love the semi truck urn, and that the whole family was so pleased with it. We truly appreciate your kind words - it's wonderful to know that the urn far exceeded your expectations! Take care! Susan Fraser

Posted 2 years ago

“I have to make a change after the order was submitted. They responded immediately and made the change for me and the product was just so well imaged. I lost my fiancé and they helped me with preserving his memory.”

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Posted 2 years ago

Hi, Thank you so much for your 5-star rating! We truly appreciate your kind words and are grateful that we could help you in preserving your late fiancé's memory. We understand how difficult and emotional this situation is and are so happy that our product was able to give you comfort. We strive to always provide the best customer service possible, even when orders need to be changed after submission, and we're glad that we could accommodate you. Thank you again for sharing your experience with us. Take care! Susan Fraser

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews