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In The Light Urns Reviews

4.7 Rating 4,982 Reviews
93 %
of reviewers recommend In The Light Urns
4.7
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read In The Light Urns Reviews
At a very sad time, the fishing tackle urn allowed everyone some comfort & a smile.
Helpful Report
Posted 2 years ago
Hi Teddy, We are deeply moved by your review and grateful for your feedback. It's heartening to hear that the fishing tackle urn provided comfort and a smile during such a sad time. Our aim is to create urns that not only serve as dignified memorials but also bring a sense of personal connection and, in moments, a gentle smile through their unique designs. Knowing that we could contribute to bringing a bit of solace and reflection of your loved one's passions and joys is truly meaningful to us. Thank you for sharing how our urn has touched your family and friends during this difficult period. Please accept our deepest sympathies for your loss. If there's anything more we can do to support you, do not hesitate to reach out. Warm regards, Susan Fraser
Posted 2 years ago
great experience very happy with purchase. They did a wonderful job.
Helpful Report
Posted 2 years ago
Hi Joseph, Thank you for your kind words and for sharing your experience. We are delighted to hear that you had a great experience and are very happy with your purchase. Our team strives to provide not just a product, but a meaningful experience for each of our customers, and it's truly rewarding to know that we have succeeded in doing so for you. Your satisfaction with the job we've done is very important to us, and we appreciate you taking the time to acknowledge our efforts. If there's anything more we can do for you or if you have any further needs, please don't hesitate to reach out. Thank you once again for choosing us for your important purchase. Warm regards, Susan Fraser
Posted 2 years ago
Thank you for providing a almost final resting spot for my grandfather. My grandmother as happy as she could be after losing the love of her life for 59 years.
Helpful Report
Posted 2 years ago
Hi Wanda, Thank you for taking the time to leave such a meaningful review. We are sincerely touched to hear that the urn has served as a nearly final resting spot for your grandfather and has brought some comfort to your grandmother during this difficult time. Losing a partner of 59 years is profoundly hard, and it's humbling to know that our work could provide even a small measure of solace. Our aim is always to offer something special that can honor the memory of a loved one in a respectful and dignified manner. Your words affirm that we are on the right path, and we are grateful for the opportunity to have been of service to your family during this period of mourning. Please convey our deepest sympathies to your grandmother, and know that we are here for any further support you might need. Warm regards, Susan Fraser
Posted 2 years ago
In The Light Urns did an amazing job on my son's urn. I had a hard time choosing one that fit him and his personality. I knew it was the one the minute I seen it. Thank you so much for the amazing quality and fast turn around and shipping time.
In The Light Urns 5 star review on 30th November 2023
Helpful Report
Posted 2 years ago
Hi Crystal, Thank you for sharing your experience with us. We are deeply touched to hear that we were able to provide an urn that resonated with you and truly reflected your son's unique personality. It is our utmost priority to offer a range of choices to ensure that every family finds something that feels just right for their loved ones. Your appreciation for the quality of our product and the speed of our service is greatly valued. We understand how important these aspects are, especially during such a sensitive time. It's rewarding to know that we could meet your expectations in honoring your son’s memory. Thank you once again for choosing In The Light Urns. Please feel free to reach out if you need any more assistance or support in the future. With heartfelt regards, Susan Fraser
Posted 2 years ago
I cannot say enough good things about how pleased that I am with the personalized, engraved beach urn that I got for my daughter’s ashes. It is absolutely beautiful and fits perfectly in her memory box. The quality is so good and worth every penny and the shipping was so fast. I expected it to take longer since I had it engraved but it was here in less than a week from the date of purchase. This is a great place to buy from. I have recommended to everyone.
Helpful Report
Posted 2 years ago
Hi Vanessa, We are deeply moved and grateful for your heartfelt review. It means a lot to us to know that the personalized, engraved beach urn for your daughter's ashes has met and exceeded your expectations in every way. We understand the significance of this item in honoring your daughter's memory, and we are honored that our work could contribute to this special tribute in her memory box. The quality of our products and the efficiency of our service are aspects we take great pride in, and it's incredibly rewarding to hear such positive feedback, especially regarding the quick shipping of a personalized item like an engraved urn. Thank you for recommending us to others – your endorsement is one of the highest compliments we can receive. Please know that we are here for any further assistance you may need. Your satisfaction and comfort during this time are of utmost importance to us. With warmest regards and deepest sympathies, Susan Fraser
Posted 2 years ago
Just as advertised picture was perfect very pleased
Helpful Report
Posted 2 years ago
Hi Joe, Thank you for taking the time to leave such a positive review. We are delighted to hear that you are very pleased with the urn and that it matched perfectly with the advertised picture. Our goal is to ensure that what you see is exactly what you get, and it's gratifying to know we've achieved this with your order. Your satisfaction is our top priority, and your feedback is a valuable affirmation of our commitment to quality and transparency. If there's anything else we can do to assist you or if you have any further questions, please feel free to reach out. Thank you again for your kind words. Warm regards, Susan Fraser
Posted 2 years ago
Beautifully and carefully packaged. Customer service and communication regarding my order were excellent. We received so many compliments on how beautiful the urn was. Thank you again!
Helpful Report
Posted 2 years ago
Hi Kristy, Thank you for your wonderful review. We are so pleased to hear that you found our packaging to be careful and beautiful, and that our customer service met your expectations. It's heartening to know that the urn has received such lovely compliments and that it has resonated so positively with you and others. We understand the importance of communication and customer service, especially for something as significant as an urn, and we're glad we could provide a smooth and supportive experience for you. Your feedback is immensely appreciated, and it encourages us to continue our commitment to quality and care. If there's anything more we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing our service for such an important memorial. Warm regards, Susan Fraser
Posted 2 years ago
They are beautiful and even better then I expected!
Helpful Report
Posted 2 years ago
Hi Audrie, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that the urns exceeded your expectations in beauty and quality. Our team puts a great deal of effort into designing and crafting each piece with the utmost care, and it's truly rewarding to know that this dedication is reflected in your satisfaction. Your feedback is incredibly valuable to us, and we are grateful for the opportunity to have provided something special during a time that we know is deeply personal. If there's anything more we can do for you, or if you have any further needs or questions, please feel free to reach out. Warm regards, Susan Fraser
Posted 2 years ago
My husband and I looked for just the perfect urn for him, he was absolutely delighted with the floating helmet and beautiful wooden box for to store his remains. We are very well pleased, his has passed and now sits in a beautiful tribute on our mantle. Thank you so much for such a wonderful memorial.
Helpful Report
Posted 2 years ago
Hi Catherine, We are deeply touched by your heartfelt words and honored that our floating helmet urn in its beautiful wooden box could provide such a meaningful and fitting tribute to your beloved husband. Knowing that our creation now holds a special place in your home and heart as a beautiful memorial on your mantle fills us with immense pride and gratitude. Our team is dedicated to crafting pieces that not only memorialize but also resonate with the unique stories and spirits of the loved ones they represent. Thank you for choosing our urn to honor your husband's memory. Your satisfaction and the honor of being a part of such a significant moment in your life mean the world to us. If there's anything more we can do to support you during this time, please do not hesitate to reach out. With warm regards and deepest sympathies, Susan Fraser
Posted 2 years ago
I ordered the Train Urn. It is beautiful and just exactly what my dad loved at Christmas time. He had all kinds of trains going at one time. I am so glad I found this beautiful Urn for my dads ashes. It gives me comfort knowing my dad is with me forever. Thank you for having such a special Urn.
In The Light Urns 5 star review on 28th November 2023 In The Light Urns 5 star review on 28th November 2023
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of In The Light Urns! I'm so glad that you were able to find the perfect Train Urn for your dad's ashes. We appreciate you taking the time to provide this rating and feedback, it means a lot to us! Take care! Susan Fraser
Posted 2 years ago
Attempting to decide on an urn initially was overwhelming. The traditional urns, although beautiful didn't represent the true essence of our father. A few words and a quick Google search led us to In The Light Urns. The experience and final product brings both peace and comfort to these Daddy’s Girls! Many thanks from the LeNoir Family
Helpful Report
Posted 2 years ago
Thank you so much for your kind words, Yolanda. We are so glad to have been able to bring peace and comfort to you and the LeNoir Family during such an overwhelming time. We are delighted that you have chosen our urns to commemorate your father and celebrate his life. We are truly grateful to have received your 5-star rating. Thank you for taking the time to share your story. Take care! Susan Fraser
Posted 2 years ago
I love my flower pendant! It is more beautiful than I expected! Now I will hold my sister close to my heart!!
Helpful Report
Posted 2 years ago
Hi Mariann, We are deeply moved to know that the flower pendant has exceeded your expectations and holds such a special meaning for you. It's truly an honor to provide something that helps you keep the memory of your sister close to your heart. Our team strives to create pieces that are not only beautiful but also meaningful, and hearing your experience reaffirms this commitment. Thank you for sharing your thoughts with us, and for allowing us to be a part of this precious tribute to your sister. Susan Fraser
Posted 2 years ago
I have recommended your service to a number of people
Helpful Report
Posted 2 years ago
Hi Gary, Thank you so much for not only choosing our service but also for recommending us to others. Your trust and support mean a great deal to us. We are committed to providing a service that is worthy of such recommendations, and hearing that you have shared your positive experience with others is truly heartening. We're grateful for the opportunity to serve you and appreciate your kind words and actions. Susan Fraser
Posted 2 years ago
It turned out amazing!
Helpful Report
Posted 2 years ago
Hi Jennifer, We are thrilled to hear that you are amazed with how the urn turned out! Knowing that our product has met your expectations and perhaps even exceeded them, is incredibly rewarding for us. Our team puts a lot of care and dedication into every piece, and it's heartening to see that reflected in your experience. Thank you for choosing us and for taking the time to share your feedback. Your satisfaction is our greatest accomplishment. Susan Fraser
Posted 2 years ago
My entire family and I love the biodegradable urn that I purchased. It is beautiful and perfect for our Mom.
In The Light Urns 5 star review on 27th November 2023 In The Light Urns 5 star review on 27th November 2023
Helpful Report
Posted 2 years ago
Hi Cindy, We are deeply touched to hear that the biodegradable urn you chose for your mother was well-received by your entire family. Knowing that you found it beautiful and perfect for such a beloved person is incredibly meaningful to us. Our commitment is to provide products that not only honor the memory of loved ones but also resonate with the families who choose them. Thank you for sharing your experience and for entrusting us with this significant part of your farewell to your Mom. Susan Fraser
Posted 2 years ago
The urns were beautiful easy process and fast delivery.
Helpful Report
Posted 2 years ago
Hi Alejandra, Thank you for your kind words and for choosing our urns. We're delighted to hear that you found them beautiful and that you had a smooth and swift experience with the ordering and delivery process. It's our goal to provide not only quality products but also an easy and efficient service, especially during these important times. Your feedback is greatly appreciated, and we're honored to have been able to serve you in this way. Susan Fraser
Posted 2 years ago
The Hockey Sticks Wood Keepsake Urn was for my step son and he wanted something that didn't really look like an Urn but told of his fathers love of the sport he played and enjoyed watching and this fit the bill for him, just as cute as it can be.
Helpful Report
Posted 2 years ago
Hi Juanita, Thank you for choosing our Hockey Sticks Wood Keepsake Urn for your stepson. We are deeply touched to hear how well it resonated with the memory of his father's passion for hockey. Our goal is to create unique pieces that are more than just urns - they are heartfelt tributes to loved ones and their cherished interests. We're so glad to hear that this urn was the perfect fit and appreciate you taking the time to share your experience with us. Susan Fraser
Posted 2 years ago
Service was great and in a timely manner
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Posted 2 years ago
Hi Eric, We're delighted to hear that you were pleased with our service and the timeliness of our delivery. Our team is committed to providing a respectful and efficient experience, especially during such important moments. Thank you for taking the time to share your feedback. It means a great deal to us, and we're grateful for the opportunity to serve you. Susan Fraser
Posted 2 years ago
It was perfect for my 7 week & 2 days old Great Grand son
Helpful Report
Posted 2 years ago
Hi Jane, Thank you so much for sharing your experience with our urn. We are deeply honored that you chose our product for such a significant and tender moment in your family's life. It is our utmost priority to provide comfort and solace during these times. Your trust in us for something so important means the world to us. Our hearts are with you and your family. Susan Fraser
Posted 2 years ago
Very Happy. Received quickly and as shown!
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Posted 2 years ago
Thank you, Jason, so much for your 5 star rating of In The Light Urns! We are very happy to hear that you received your order quickly and that it was as shown. Susan Fraser
Posted 2 years ago
In The Light Urns is rated 4.7 based on 4,982 reviews