Jaques of London Reviews

Name: Jaques of London
Address: Suite 17B, Enterprise House,, Block 7, Enterprise Way, Edenbridge, Kent
Rating: 4.56

4.6 Rating 831 Reviews

88 %

of reviewers recommend Jaques of London

About Jaques of London:

About Jaques of London:
In 1795 Thomas Jaques took on his 15-year-old son, John as an apprentice. Together they established ‘Thomas Jaques: Manufacturer of Ivory, Hardwoods, Bone and Tunbridge Ware’ in Hatton Garden. We have remained a family run business ever since, with the same unwavering passion for quality games and toys.

Today we are ever-expanding our toy range and have been honoured with over 10 awards in the past five years as a result. Our Mini Minds Hub launched in 2020 to encourage learning at home. This is now stocked with over 150 free resources. We’ve been working for over 230 years to fill the world with more joy and we hope to keep striving for that goal long into the future. Why not come along for the trip with us!

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Jaques of London 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dinosaur 🦕 toy bought as a present. Item apparently wasn't in stock but I was phoned and informed when it would be back in the store. True to their word the toy arrived the next day. Really impressive customer service. Thanks”

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Posted 1 year ago

“Very pleased with the play food and puzzle I ordered for my Grandchildren. Parcel arrived promptly and well packaged. Very nicely presented. Good quality toys and all very pleased it came from a British company.”

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Posted 1 year ago

“The toys are always good quality and beautifully wrapped! A joy to give and receive.”

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Posted 1 year ago

“Lovely Noah's Ark toy. Can't wait to give it to our little grandson at Christmas 🤗”

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Posted 1 year ago

“Grandson loved it. Has just turned 3. He is already started to use the bag to keep everything together. I think he will enjoy it in the summer, we shall see.”

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Posted 1 year ago

“I foolishly wrote the wrong name on my card. I also needed to transfer the mailing address. I sent an email thinking nothing could be done but Jaques were fantastic and sorted it all out for me. The gifts for my great niece have proved to be excellent and she is loving playing with them.”

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Posted 1 year ago

“Beautiful toys beautifully wrapped at reasonable prices.”

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Posted 1 year ago

“Website is easy to navigate. High quality items that are individually packaged and wrapped with ribbon. Everything I have purchase has been above my expectations”

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Posted 1 year ago

“Brilliant service and excellent product”

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Posted 1 year ago

“I absolutely love this company, so well made , the packaging is wonderful and customer service is second to none”

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Posted 1 year ago

“Excellent service and I love the games we purchased. They come in really nice packaging too. Would thoroughly recommend.”

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Posted 1 year ago

“Well made solid chess set. Good communication fast delivery via Amazon and well packaged. I had a minor problem with the set but their excellent customer service team sorted it quickly with no issues. Thank you for an excellent service”

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Posted 1 year ago

“Briliant product, very reasonable pricing! The itemas are all beautifully packaged and arrived very switly. Would happily recommend to others.”

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Posted 1 year ago

“I absolutely love this wobbly pirate game, fantastic quality and recommend buying from Jaques of London for sure :)”

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Posted 1 year ago

“Everything is great quality and well wrapped up.”

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Posted 1 year ago

“Colourful durable toy.”

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Posted 1 year ago

“Excellent quality toys at a very competitive price. Items are beautifully wrapped and presented. Would recommend them to anyone looking for childrens toys. I will continue to buy from them for our Grandchild as he goes through childhood.”

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Posted 1 year ago

“Amazing stuff would definitely recommend”

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Posted 1 year ago

“I have ordered from Jaques of London several times and we have always been delighted with the products, the packaging and the quality.”

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Posted 1 year ago

“Love the quality and price of Jaques toys. Would highly recommend.”

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Posted 1 year ago

Jaques of London is rated 4.6 based on 831 reviews