JRS Industrial Supplies Reviews

Name: JRS Industrial Supplies
Address: Unit 1G, Langlands Commercial Park, East Kilbride, South Lanarkshire
Rating: 4.53

4.5 Rating 2,553 Reviews

88 %

of reviewers recommend JRS Industrial Supplies

4.5

Based on 2,553 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

JRS Industrial Supplies 5 star review on 1st July 2026

Tiffany Honeychurch

JRS Industrial Supplies 5 star review on 11th March 2026

Alanah Cairns

JRS Industrial Supplies 5 star review on 20th February 2026

Dawn Roskell

JRS Industrial Supplies 5 star review on 18th February 2026

Calum Dlubak-Daly

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great work.”

Helpful Report

Posted 3 weeks ago

“Before I start the products were amazing. What wasn’t was the lack of communication that the order was going to be late. Until I messaged just to see when itd arrive, there was no word of it going over time. My order finally arrived 4-5 weeks late from the first ready time given. I’ll give them their due they partially refunded the order. If the communication was better and the ready times actually matched what they advertise, this would be a fantastic company. Again once the products arrived the quality is brilliant the embroidery is great. If I had time to wait I’d order again unfortunately I don’t but sort out those issues and it’d be 5 stars for sure”

Helpful Report

Posted 3 weeks ago

“Product as described, but such slow dispatch.”

Helpful Report

Posted 3 weeks ago

“Good polo shirts and perfect fit,”

Helpful Report

Posted 3 weeks ago

“On time and was what you said it would be”

Helpful Report

Posted 3 weeks ago

“Initial contact and order was fine, items took too long on Delivery!!!”

Helpful Report

Posted 3 weeks ago

“Excellent Good quality T-shirts”

Helpful Report

Posted 3 weeks ago

“The quality are the products are amazing I can’t fault it!! The communication with them was spot on, yes I did have to wait a little while for them but the communication throughout was amazing!!”

Helpful Report

Posted 4 weeks ago

“Really easy to use and order online. Great quality products - I had an intricate logo, and they embroidered it beautifully. Also quick delivery.”

JRS Industrial Supplies 5 star review on 10th June 2026

Helpful Report

Posted 4 weeks ago

“Apologies to do this to a small family run business, but i have been asked to share my experiences and i will be factual. The end product is what i asked for. How i get there was far from ideal. 23/03/26: Ordered online and paid 28/03/26: Artwork approval sent and approved, told the expected delivery date of 17/04/26 04/06/26: Order delivered In that time, i recieved 31 emails including spam and marketing. (Yes i could have blocked this, but i was hoping for order updates!) The order did include a letter saying they are a small family run business and trying to recruit more people going forward. I'm sorry, but i won't be using JRS again”

Helpful Report

Posted 4 weeks ago

“The items themselves are great - very pleased with them. There was a significant delay in delivery. We had also arranged for the items to be delivered to a different address as were we away by the time they were ready for delivery - the parcel was still delivered to our home address which resulted in someone having to travel some distance to collect it.”

Helpful Report

Posted 4 weeks ago

“3 stars doesn’t give the quality justice. I’d give 5* for quality 1* for communication and delivery timeframe. If it’s going to take 8 weeks say so. So I can then determine if it’s viable for me to purchase or go elsewhere.”

Helpful Report

Posted 1 month ago

“Quality garment - just what I wanted and am wearing as I write!! Many thanks😊”

Helpful Report

Posted 1 month ago

“Perfect fit and the quality is good fast delivery and amazing tracking information”

Helpful Report

Posted 1 month ago

“GREAT QUALITY AND VERY IMPRESSED! A long wait for the products due to high order volumes. This being said JRS were great with communication on this. On product arrival I was very impressed with all the goods! Definitely will be ordering more”

Helpful Report

Posted 1 month ago

“Great service, very careful and precise delivery with good communication at all times.”

Helpful Report

Posted 1 month ago

“Postage was a nightmare and we are light a medium fleece that we ordered, so now we have to share a large fleece between the 2 of us.”

Helpful Report

Posted 1 month ago

“Nightmare to deal with, unhelpful, don’t care and attitude if challenged about deadlines because 1, they can’t deliver the logo without keeping within there stitch allowance and In fact instead wanted to charge an extra £8 per item to accommodate the extra stitch allowance never experienced at any competitors used previously, the extra charge was refused and then they were unable to remodel the logo to work within their stitch allowance for the delivery deadline as they hadn’t started /resumed (who knows) it yet and 2 allowed the deadline to drift. As a result pass the deadline needed for the event the order was for and 3 last but not least charge a £20 cancellation fee plus vat so £24 stating it was for work done on the logo (that wasn’t even started) and also knowing we are a not for profit company. so would I suggest you don’t use this company. I would suggest you go to another, I can recommend C2O. Great friendly and customer focused. Bet they wish they sent me a customer review link.”

Helpful Report

Posted 1 month ago

“Placed an order with JRS that was delayed by 3 weeks then an additional 1 week. This wouldnt have been as issue but I did have to call multiple times to get an update on my order. The quality of the unifrom is really good”

Helpful Report

Posted 1 month ago

“Very good customer service team, quickly got my order corrected and posted out”

Helpful Report

Posted 1 month ago

JRS Industrial Supplies is rated 4.5 based on 2,553 reviews