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JRS Industrial Supplies Reviews

4.6 Rating 2,204 Reviews
90 %
of reviewers recommend JRS Industrial Supplies
4.6
Based on 2,204 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read JRS Industrial Supplies Reviews
Perfect transaction. Speedy delivery, fine product.
Helpful Report
Posted 2 weeks ago
High quality, quick delivery
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Posted 2 weeks ago
Quality printing and quality clothing. Great customer service, there was a slight placement issue with the print on one hoodie, got in contact with JRS and they rectified the problem straight away. I will be ordering more items from you again
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Posted 2 weeks ago
I'd previously placed my small quantity order with another supplier but had to cancel after multiple "quality check" issues, cancellations and reorders. Tried JRS and design accepted straight away, polo shirts arriving in great condition on the day stated. Will use again
Helpful Report
Posted 2 weeks ago
Excellent Service . I inadvertently ordered two jackets instead of one . I emailed a few hours later and a refund was actioned immediately . The jacket arrived very rapidly. We caravan a lot and if a breakdown occurs on a cold dark motorway we can now both wear these warm comfortable and stand out jackets . I would not hesitate to recommend JRS . for its service and high quality products.
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Posted 2 weeks ago
Really good quality, all the staff memebers were happy.
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Posted 2 weeks ago
Unreliable company to deal with, wouldn't recommend using them again. 1. Slow delivery 2. The pre delivery note stated all the items would be in the package and they wern't, we even contacted the courier incase there was another package. No mention from JRS that there would be 2 packages. 3. Their customer service took days to replty to our missing items, the courier company took minutes. 4. We were told by their customer service reps that we'd hear back once they looked into our order, we heared nothing back.
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Posted 2 weeks ago
Quality of shirt and embroidery was good however as an add on order delivery timeframe was poor considering the proofs were already in place as was value for money. Delivery as £12 for a single item was extortionate.
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Posted 2 weeks ago
I purchased a coat, a hooded sweatshirt, and a polo shirt — all in size L. The polo shirt and the coat fit absolutely perfectly. However, the sweatshirt has been a problem from the beginning. Since the first day, the wrist area felt annoyingly tight. After a couple of months of wearing it, the entire sweatshirt has noticeably shrunk by around 1–1.5 inches all around. I understand that some materials can reduce slightly in size after washing, but I did not expect such a significant change. The wrist cuffs are now so tight that I cannot wear it at all. It basically fits my wife now, who is a size S. I don’t think this is acceptable for a sweatshirt in size L. I have attached several photos. I bought two identical sweatshirts and only wore one of them. You can see the difference clearly when comparing the worn one to the brand-new one.
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Posted 2 weeks ago
I really appreciate the comunication and very good service provided, the product orfered were good made and i'm happy overall.
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Posted 2 weeks ago
Absolutely very good, great products and prices Will be a definitely returning customer
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Posted 2 weeks ago
Hi ..ordered work trousers 6xl and fit brilliant then ordered lundy overtrousers 6xl and are far to big .. thought i could send back and exchange for smaller size but can't.. you need to send back wait till order is settled and reorder ,.
Helpful Report
Posted 2 weeks ago
I bought 2 pairs of work trousers and they didn't come as described, I'm supposed to know from the picture it's slim fit. It didn't say that in the description or specs now I have to pay to return it then and then the postage to me will be deducted.. not happy with the service at all 😡😡
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Posted 2 weeks ago
Fantastic product, arrived on time, great workmanship
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Posted 2 weeks ago
Verey helpful and tolerated my change of design extremely well!!
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Posted 2 weeks ago
Product is good quality, have deducted stars as it didnt arrive in time for the job, even though i called to check if before placing the order. Customer service refunded carriage as goodwill.
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Posted 2 weeks ago
Great quality of work. Very pleased with our hi Vis vests, fleeces and polo shirts.
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Posted 2 weeks ago
easy to order ,excellent service
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Posted 2 weeks ago
Prompt delivery and refund when returned item
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Posted 2 weeks ago
Very pleased with the items but disappointed with where the writing was put on the bar aprons. The first batch that I had the name of the cafe was on the front pocket so could be easily seen. This second batch they have put the writing above the pocket so when the apron is tied it hide the words. So it was a waste of money getting the wording done. I was not given an option of where to put it
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Posted 2 weeks ago
JRS Industrial Supplies is rated 4.6 based on 2,204 reviews