JRS Industrial Supplies Reviews

Name: JRS Industrial Supplies
Address: Unit 1G, Langlands Commercial Park, East Kilbride, South Lanarkshire
Rating: 4.52

4.5 Rating 2,592 Reviews

87 %

of reviewers recommend JRS Industrial Supplies

4.5

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

JRS Industrial Supplies 5 star review on 13th July 2026

Martyn Westcott-Wreford

JRS Industrial Supplies 5 star review on 1st July 2026

Tiffany Honeychurch

JRS Industrial Supplies 5 star review on 11th March 2026

Alanah Cairns

JRS Industrial Supplies 5 star review on 20th February 2026

Dawn Roskell

Anonymous

Anonymous // 01/01/2019

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“I bought a jacket for my husband and unfortunately it was too small. The size was XL but the jacket was more like a medium. I would order a larger size next time. I have received a full refund and communication was very good. Delivery was slower than expected.”

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Posted 2 weeks ago

“Took a long time to be delivered but when I recieved my items I was very happy. Great quality, my staff now look very professional in their new uniforms. Thank you”

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Posted 2 weeks ago

“The items themselves are good although I don’t have a long term review of them. The real letdown is the delivery time, ordering clothes in April and getting them at the end of June is insane, wasn’t made aware of it on purchasing and I can see a wave of the same reviews. The reason given is unprecedented demand, and yet they’re still advertising on Facebook for more custom. 1000 people spending £200 like I did and waiting over 2 month for their products is effectively a 200k interest free loan these people are sitting on. I did get a £20 refund for being made to wait beyond the 2nd date I was given after complaining. I have ordered work clothing elsewhere and it took about 2 weeks. It’s unacceptable ,3 stars because the clothing decent, 5 stars if they delivered it promptly.”

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Posted 2 weeks ago

“Long delivery time and when package was delivered, courier put it in the bin instead of safe place which was the shed as I asked. Still not got my package and this is now into the 3rd week”

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Posted 2 weeks ago

“First class service coving trousers are perfect as keep myself clean and dry and fit perfect extremely pleased with service and the products JRS Industrial supply”

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Posted 2 weeks ago

“T shirts were exactly what I wanted price decent but delivery took longer then expected or it would have been 5 starts from me so 3 stars because of the delay I'm a small business owner needed the t shirts fast to print for my customers sadly took a while due to a big order the business had so they put smaller orders on hold (mine) other then the delivery delay happy with customer service when I called and emailed and prices and t shirt quality I would order again from here but not if I need fast orders.”

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Posted 2 weeks ago

“Good value for money products seem good quality but only arrived and not washed anything yet, communication very poor order was very late to original time given and only when I asked where the order was, I was told they were running 2-3weeks behind due to too many orders coming in …..”

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Posted 2 weeks ago

“Ordered xl jacket. Large came.. spoke to customer service and sorted problem out straight away easy peasy phome call and was sorted. Deffo order again. Quality of the product is verry good at affordable price”

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Posted 2 weeks ago

“Very pleased with my purchase. The quality is very good. The delivery was quite lengthy but worth it for quality.”

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Posted 2 weeks ago

“Far too slow. Had to wait weeks for my order.”

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Posted 2 weeks ago

“The quality of the products was very high and a perfect collection of custom caps for the end of school year. Your communication was great despite challenges with leads times affecting your production. I also found your courier really professional and easy to work with.”

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Posted 2 weeks ago

“embrodary perfect thought t shirts would be of a better quality”

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Posted 2 weeks ago

“I am totally 100% happy with the product, delivery of the products bought”

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Posted 2 weeks ago

“Im going to be totally honest. as I prefer people to be that way with my services I provide. I waiting a long time for these items, I got a discount but I did the chacing for updates. The products themselves are top quality apart from one thing, the logo on the gilet is out of line with the stiching on the garment. Just looks a bit odd. Will I order again? Not sure yet. Communication is king for me and it was lacking.”

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Posted 2 weeks ago

“Quality of the clothing is good, colour of the orange writing isnt the same brightness of the logo I sent and my order took 8 weeks to come after being told it would be 4 weeks, I called up the day before the original delivery date as I had heard nothing from yourself to be told it would be another 4 weeks waiting time for my order. You should let people know the correct waiting time giving them an opportunity to maybe find what they need in quicker time”

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Posted 3 weeks ago

“Amazing quality”

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Posted 3 weeks ago

“I have used JRS for the past year and a half, I've been very happy with all my purchases and have recommended them to my work place as they have such a large range and prices are very good”

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Posted 3 weeks ago

“product good but took over a month to arrive. This was a sample test as we have set up a new t-shirt business and need a supplier. Need the delivery much faster”

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Posted 3 weeks ago

“Good quality items purchased T-shirts and a jacket for my husband.”

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Posted 3 weeks ago

“Gear is mint. Wait time is loooooonnnng!”

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Posted 3 weeks ago

JRS Industrial Supplies is rated 4.5 based on 2,592 reviews