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JRS Industrial Supplies Reviews

4.5 Rating 2,625 Reviews
87 %
of reviewers recommend JRS Industrial Supplies
4.5
Based on 2,625 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read JRS Industrial Supplies Reviews
Took way too long to arrive! Over a month later than expected. They are good quality though and a pleased with the work. Now if they could just speed up they would get 5 stars.
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Posted 1 week ago
The clothing is excellent, I’m so happy with it… I’m just so disappointed with the wait, it was a lot longer than the lead time that I was given.
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Posted 1 week ago
Great product, but it took 3-5 weeks to get it delivered while advertised 2-3 days delivery.
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Posted 2 weeks ago
An embroided motif, added to a replacement hoody, an attractive feature. Worth waiting for. Garment also appears to be of good quality. Thank you.
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Posted 2 weeks ago
Their website is easy to use, and although the order took a while to arrive, the quality of the garments and workmanship is really excellent
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Posted 2 weeks ago
Great quality and good communication on delivery.
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Posted 2 weeks ago
Came in good condition I understand that it will take a while for delivery but it's worth waiting for they good quality will be using again
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Posted 2 weeks ago
Items are a reasonably good quality but they missed two delivery deadlines the items where 8 weeks longer than the 6 weeks they said they would be, so 15 weeks in total . When the items did arrive I was two items short I believed they have sent these out but no reply to my email and no apology. Shame as the quality is good price was ok just far to long no working phone numbers and they don’t reply to emails.
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Posted 2 weeks ago
Very disappointed with the overall experience. My order arrived a week after it was placed, despite the items not even being customised. This caused significant inconvenience, as we needed them for a scheduled photography session that required pre-arranged site access and permissions. In the end, I had to purchase replacement items from B&Q and Amazon to ensure we had everything on time. To make matters worse, customers are expected to pay for the return postage, and responses to emails are extremely slow. Overall, poor service and not a company I would use again.
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Posted 2 weeks ago
Expensive
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Posted 2 weeks ago
Very pleased with our new tops , waited over a month for them but have been promised a good discount on our next order ,highly recommend this company , great quality and always kept up to date as to delivery times
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Posted 2 weeks ago
Great products, great price but slow delivery.
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Posted 2 weeks ago
Well pleased, arrived promptly, all the garments look great. Thanks guys
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Posted 2 weeks ago
Very pleased with my order didn’t have to wait long at all and was all perfectly we will definitely be ordering again
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Posted 2 weeks ago
Order was over a month overdue. The logo shown at the approval stage bears little resemblance to the delivered item which is very poor and hard to read. Approval photo and actual baseball cap logo attached for comparison.
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Posted 2 weeks ago
I am very happy with the products but the last three orders have not been complete due to out of stock items and it took for me to ring to find out why.
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Posted 2 weeks ago
Avoid ordering from this company unless you want delayed orders, not met promised delivery dates, misaligned garments and VERY poor communication. Currently awaiting a refund for the order we've placed.
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Posted 2 weeks ago
My order was expected within 1 month, however it took over 2 months to arrive. I ordered 2 polo shirts and a t shirt with my logo on them. Both polos were ordered as XL, however, one turned up as a large. Having emailed continuously about the arrival of my orders without any real response about the due date of the items, I didn't bother contacting them again, as it would have probably taken another two months for them to rectify their fault. Very disappointed in the service, the quality of the product was good, and had they delivered timely and got the sizes right, it would have been a far more positive experience.
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Posted 2 weeks ago
Super easy to design my new high visibility jacket, our logo embroidered is fantastic. Great service, well done team thank you.
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Posted 2 weeks ago
I just love the quality of my work wear trousers. This is the 3 year in a row to buy these very comfortable work trousers. Well done. Many thanks.
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Posted 2 weeks ago
JRS Industrial Supplies is rated 4.5 based on 2,625 reviews