JRS Industrial Supplies Reviews

Name: JRS Industrial Supplies
Address: Unit 1G, Langlands Commercial Park, East Kilbride, South Lanarkshire
Rating: 4.57

4.6 Rating 2,489 Reviews

89 %

of reviewers recommend JRS Industrial Supplies

4.6

Based on 2,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

JRS Industrial Supplies 5 star review on 10th June 2026

Robert James Smith

JRS Industrial Supplies 5 star review on 11th March 2026

Alanah Cairns

JRS Industrial Supplies 5 star review on 20th February 2026

Dawn Roskell

JRS Industrial Supplies 5 star review on 18th February 2026

Calum Dlubak-Daly

Anonymous

Anonymous // 01/01/2019

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“Took 2+ months for my order and the customer service was shocking”

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Posted 2 months ago

“The quality of the clothing is pretty good and the logo embroidery work is exceptional but it took a very long time to get done! I bought a bundle promo and it was delayed by a month in the end!”

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Posted 2 months ago

“Absolutely terrible customer service, they where 3 weeks late with my order which already had an estimated date of almost 4 weeks from my order date , wouldn’t reply to my emails after I emailed several times and messaged on instagram, I got a generic response saying it would be 1-2 weeks after estimated date. I waited the suggested time and emailed again to no response. I ended up telling them I was going to contact my bank for a refund if they didnt tell me when I was going to receive my order, to which they replied in a few mins and my order was dispatched the next day. Products are good and I’m really happy with what I received, but the poor customer service really made it a painful experience and I won’t be ordering again because of this!”

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Posted 2 months ago

“The product is great, very comfortable and just what I wanted. I had custom embroidery with a personalised logo which looks superb! Communication was good, I always felt I knew the order status. Would use again and recommend!”

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Posted 2 months ago

“I ordered two custom Polo Shirts and a printed Hi-Vis which I am more than happy with, I had searched for a supplier who could provide me with the sizes I needed which was proving difficult until I found JRS, the finished product is great quality and I can’t wait to wear them they are going to be a very good marketing tool for my business and I will certainly be placing future orders when I need more.”

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Posted 2 months ago

“Very good quality material”

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Posted 2 months ago

“Amazing products and done a perfect job of my logo makes me proud to wear carnt fault it”

JRS Industrial Supplies 5 star review on 7th April 2026

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Posted 2 months ago

“Disappointed. Took 6 weeks for order to arrive and it was wrong. JRS wouldn’t accept responsibility and stopped communicating. Online ordering system is simple but doesn’t give you the chance to see how logos etc would look on the product so difficult to see if the logo / text sizes are appropriate. Embroidery is poor with all lettering joined up and looking blurry. Price seems good and I got a 10% refund for the delay hence the 2 stars, but otherwise, won’t use again.”

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Posted 2 months ago

“Simple easy to navigate website and payment menus. Fast efficient service and delivery.”

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Posted 2 months ago

“Good quality product but delivery times were ridiculous over 2 months”

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Posted 2 months ago

“Very pleased with what I’ve got, only flaw was they were delivered a few days after the original delivery date, but not a massive problem”

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Posted 2 months ago

“Very happy with the hoodie and Gillette I ordered for my partners birthday present. They are lovely and warm and perfect for the type of work my partner does. Very happy Customer.”

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Posted 2 months ago

“Ordered from JRS as other suppliers in the past have been terrible in terms of logo attachment. The logo has not changed a bit and it has been in multiple wash and dries. Great service, great fit and will definitely be buying more.”

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Posted 2 months ago

“Delivery was late when it did arrive the placement on some T-shirts where off not consistent! my gillet had no embroidery contacted and resolved quickly sent another.”

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Posted 2 months ago

“Very good quality and a great price. Postage very quick over the moon thank you JRS”

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Posted 2 months ago

“No problem ordering from website but the jacket I ordered was very thing not the best quality”

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Posted 2 months ago

“good website and easy to order,delived ontime”

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Posted 2 months ago

“Perfect customer service 👍🏼”

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Posted 2 months ago

“I could not be happier with the items I have received. High end quality material and the embroidery was perfect. I was not sure before I ordered on what the quality was going to be like, but at the great prices for the package deals they were offering it was worth a try and it exceeded my expectations tenfold. There was a small delay in shipping but this was communicated to me with the office staff who were very friendly and helpful and as soon as my items were ready for dispatch I received them the next day. I would highly recommend JRS for any workwear and will be sure to order from there again in the future.”

JRS Industrial Supplies 5 star review on 2nd April 2026

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Posted 2 months ago

“The uniform order we received was great. Actually wanted to order again but the time to receive really put us off. We waited over 4 weeks from when we put the order in. I ended up having to chase it up. Not really the best customer service either.”

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Posted 2 months ago

JRS Industrial Supplies is rated 4.6 based on 2,489 reviews