KnowRoaming Reviews

Name: KnowRoaming
Address: 4TH FLOOR 20 THE PIAZZA 14 WHITELEY ROAD, MELROSE ARCH, Johannesburg, Gauteng
Rating: 4.53

4.5 Rating 376 Reviews

87 %

of reviewers recommend KnowRoaming

About KnowRoaming:

KnowRoaming transforms travel connectivity with affordable eSIMs covering over 200 destinations. Our quick activation and flexible data packages ensure seamless, reliable connectivity wherever you go. Supported by exceptional customer service, KnowRoaming makes staying connected effortless, allowing you to focus on your journey. Choose a KnowRoaming eSIM for a hassle-free travel experience with uninterrupted connectivity.

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Email:

hello@knowroaming.com

KnowRoaming 5 star review on 3rd September 2025

Adrian

Anonymous

Anonymous // 01/01/2019

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“I have used for several countries and it works perfectly. Once I had an issue and the assistance via WhatsApp was excellent and resolved immediately. I would highly recommend for travel.”

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Posted 4 weeks ago

“Worked very well as advertised. Will use it again.”

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Posted 1 day ago

“Esim package not working at all”

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Posted 3 days ago

Sorry to hear that. In most cases this can be resolved quickly with a quick settings check or local network refresh. Please contact our 24/7 WhatsApp support so a real agent can assist right away and help get you connected. We’re always just one message away!

Posted 2 days ago

“Seamless. Easy to use.”

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Posted 5 days ago

“Easy to activate.”

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Posted 5 days ago

“Bangkok and most parts of Thailand worked fine. However, in Vietnam it gave some trouble. Especially in places like Ninh Binh and Ha Long Bay. You have to change the mobile settings to 3G or turn of 5G auto for it to work and connect properly to the Mobifone network. Otherwise, this was fine for what we needed and we didn’t need to get separate eSims for each country.”

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Posted 5 days ago

Thanks for sharing your experience and the helpful tip Aveer. Coverage can vary by location and network, especially in more rural or coastal areas, and switching network settings can sometimes improve connectivity. We’re glad to hear the multi country eSIM worked well across Thailand and Vietnam without needing separate plans. If you ever need help while traveling, our 24/7 WhatsApp support is always available to assist.

Posted 2 days ago

“The connection was really bad in most of the time.”

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Posted 1 week ago

We’re sorry to hear this and appreciate you letting us know. Connection quality can vary depending on location and local network conditions, but we’d love the chance to look into this for you. Please reach out to our 24/7 support team so we can check coverage in your area and help improve your experience.

Posted 1 week ago

“En vacances en République Dominicaine j’ai souscrit à un Pass data illimité de KnowRoaming à un prix défiant toute concurrence lors du Black friday. Excellente couverture sur le réseau local. À l’heure où j’écris ces lignes je suis connecté grâce à KnowRoaming… le débit est très bien et suffit amplement pour les réseaux sociaux et de la navigation. De plus je craignais que l’offre expire avant son utilisation, en fait celle ci ne démarre qu’une fois la carte SIM installée et activé. Je recommande KnowRoaming pour un forfait en itinérance à l’étranger.”

KnowRoaming 5 star review on 28th December 2025

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Posted 1 week ago

“good experience, I was connected immediately on arrival in SA. when i had connectivity challenges after topping up data, your help dels staff were quite helpful.”

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Posted 2 weeks ago

“Very easy to install and was working in a few minutes. Great level of service”

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Posted 2 weeks ago

“Excellent, Thank you.”

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Posted 2 weeks ago

“It was a great experience. Got my sim activated in less than minute while sitting in the departure lounge with zero hassle. Highly recommended”

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Posted 2 weeks ago

“Used in both Thailand and Malaysia Worked with reception in all areas”

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Posted 2 weeks ago

“Once I got it working it has been a great and reliable service. I have had problems with getting the eSIM to work and have had to ask for help with an operator. They have been great! Not sure why I had to reboot my phone every time I topped up or switched countries!”

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Posted 2 weeks ago

Thank you so much for your feedback and for sharing your experience. We’re really glad to hear that once everything was up and running, KnowRoaming was reliable and that our support team was able to assist you. We appreciate you flagging the reboot issue, feedback like this helps us improve the experience even further.

Posted 1 week ago

“The use of this e sim is unfriendly and very hard to install. i will not be using Knowraoming any more”

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Posted 2 weeks ago

We’re sorry to hear about your experience Carole. If you’re open to trying again, we recommend using our automatic in app installation, it takes under 5 minutes with one tap and requires no technical skills at all. We built this specifically to make the process as simple and user friendly as possible, and our 24/7 support team is always available to help if needed.

Posted 1 week ago

“Worked like a dram”

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Posted 3 weeks ago

“Very good experience”

KnowRoaming 5 star review on 10th December 2025

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Posted 3 weeks ago

“Only LTE connexion and sometimes nothing whatever i was down Town.”

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Posted 4 weeks ago

“Please assist with my query. Hello email address is bouncing back.”

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Posted 4 weeks ago

Hi Elelwani. Please see your inbox. Our team has responded.

Posted 4 weeks ago

“Worked well in Egypt, good value for money. 4G lte available (orange) on the whole Nile valley and Cairo. Still need to be careful when configuring the second SIM card and activate roaming only on it, while disabling for his main operator, but same for any solution. 1 annoying thing: the « VisaRewards » menu returns a blank page after entering your Visa card number so you cannot access the benefits. Tested several times. My daughter used another operator because of that.”

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Posted 4 weeks ago

KnowRoaming is rated 4.5 based on 376 reviews