KnowRoaming Reviews

Name: KnowRoaming
Address: 4TH FLOOR 20 THE PIAZZA 14 WHITELEY ROAD, MELROSE ARCH, Johannesburg, Gauteng
Rating: 4.59

4.6 Rating 191 Reviews

88 %

of reviewers recommend KnowRoaming

About KnowRoaming:

KnowRoaming transforms travel connectivity with affordable eSIMs covering over 200 destinations. Our quick activation and flexible data packages ensure seamless, reliable connectivity wherever you go. Supported by exceptional customer service, KnowRoaming makes staying connected effortless, allowing you to focus on your journey. Choose a KnowRoaming eSIM for a hassle-free travel experience with uninterrupted connectivity.

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Email:

hello@knowroaming.com

Anonymous

Anonymous // 01/01/2019

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“It is convenient, but when you choose an unlimited eSIM, it states that you have unlimited data. This is misleading as it only allows you 2GB per day. I work remotely and I find this unacceptable. Kind regards Christel Brugger”

Helpful Report

Posted 2 months ago

Hi Christel Thank you for your feedback, and we're sorry if the details of our unlimited eSIM package were not as clear as they could have been. On our website, we do note that the plan offers 2GB of high-speed data each day, with speeds adjusting to 500 kb/s once the daily limit is reached. This resets every 24 hours from activation. We truly value your input as it helps us to better communicate and improve our services. If there’s anything else we can assist you with, please let us know.

Posted 2 months ago

“Hi When first activating the eSim it did not connect. We had to work with your customer support and went through almost half an hour of trouble shooting, doing all the obvious things I had already tried. Only to be told a day later that there was a network problem and we were connected. THEN, on the 1st February, we were suddenly disconnected. AGAIN, we contacted your customer support and went through almost ANOTHER half an hour of trouble shooting, doing all the obvious things I had already tried. Only to be told a day later, AGAIN, that there was a network problem and we were connected. Please train your consultants that when someone knowledgeable tells them that this is a problem on YOUR side, that they at least consder that before putting us through a very time consuming "troubleshooting" sequence that we had already done before contacting you.”

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Posted 3 months ago

“Very slow connection even if I was on 5G”

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Posted 9 months ago

“KnowRoaming did not perform well at my location and I needed it to work well at my location and it failed to do so. The connection seemed to be somewhere in Europe when I purchased data for the USA.”

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Posted 10 months ago

KnowRoaming is rated 4.6 based on 191 reviews