“Didn't receive a bandana that said was included in the package 😊, but that's okay. I like the packaging and the way they reach out, via email, as to what info they need for our pet.”
“Competitively priced alternative to vet pharmacies and other comparable online options currently available. Friendly and helpful customer service, quick delivery.”
“I love Koala Health. They are very helpful, kind, and professional. I get my Savannah's urinary care prescription dog food from them and I am still working on how much and how often to order and they have been very helpful and understanding about this and have shipped more food to me as I need it and changed my amount and how often I need it every time I needed them to and been extremely nice.”
“I’m extremely displeased with this site
Signing me up for automatic delivery is not good way of ding business
Sending me expensive orders when I don’t need it at all
Then refusing to refund it or cancel order
On my account there was no subscriptions
But for some reason I still got random orders coming my way and my card charged !
Customer service was not good either
Just almost rude”
“I have a dog the rx was for dog food but when I received the email I saw cat food was being sent. I cancelled the order immediately. After about a week and verified by the veterinarian I received the correct order. So far my dog seems to be doing OK with it.
Thank you Melaina Fleischbein”
