“Super convenient to have my pup’s meds delivered to my door! Even had to do a temporary address change for travel and Koala never skipped a beat! Meds arrived on time, at the right address.”
“Well the product was delayed due to me changing vets and then the price changed a couple buck. I was told then that they would be overnight sending the package due to the allergy fair ups, but then still sent it regular usps, which then also got delayed in transit having his meds arive about 2 weeks after the original purchase. Why was the package not sent overnight, when I was told by you guys it would be?”
“Love this service! Fast, efficient, and they communicated directly with our vet. Also sent a cute welcome package. Will be using Koala for our other dog too!”
“6 months ago when I started using your service you were cheaper than my previous company that I used. When I got my medicine for my dog this time, you are a lot higher and that doesn't make me happy. It felt like bait and switch. I am on a fixed income and cannot afford expensive medicines.”
