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Koala Health Reviews

4.6 Rating 15,802 Reviews
91 %
of reviewers recommend Koala Health
Koala Health 5 star review on 11th October 2025
Cynthia B
Koala Health 5 star review on 18th September 2025
Frank M
Koala Health 5 star review on 12th September 2025
Toni S
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 23rd August 2025
Toni M
Koala Health 5 star review on 23rd August 2025
Toni M
128
Anonymous
Anonymous  // 01/01/2019
Excellent products and very good price, fast delivery, carefully wrapped.
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seems like prescriptions are filled a little early according to dosing prescribed
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Koala Health is the best. They send timely reminders and if there is a change to be made they respond quickly. Shipping is very fast at no charge. Thank you Koala Health for taking care of my fur babies pharmaceutical needs.
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Products arrived on time and perfectly packaged every time.
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I paid for my dog’s prescription online and received an empty box from you. I am hoping you make this error right immediately. I am very disappointed as my dog desperately needs this prescription.
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Medication arrived on time.
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I called about an order that came automatically which I did not think I signed up for. It was significantly higher than the price I paid previously. I asked if there were any current promotions and was told there was so I asked to be credited that amount. I was put on hold a,long time and finally was told there was nothing that could be done. I could not return the order either. So I said then you lost me as a customer as it was not a way to run a business or take care of current customers. All I wanted was the current promotion so the price would keep me as a customer.
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The whole experience was great, just wish the were more options for discounts since the items I ordered are rather expensive.
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When I placed my first order there was a significant discount but when I checked out, it hadn't been applied. It was difficult to find the box to check so I assumed it would automatically be applied. I emailed customer service and they immediately made the change to my account. Customer Service is extremely easy to work with. :)
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I like everything except If they notified me that I had an order coming up I didn't see it. I didn't see anything until it was being shipped.
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Called to put in order and sales associate was pleasant and placed it as urgent. Was updated at all times. Thank you
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Easy company to deal with. Thx
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Fast and easy ordering and service! Products arrived quickly just as they said they would!
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Sadly I requested a hold on the message repeatedly and it did not happen so now that I have two full bottles. I will continue with my veterinary office.lack of communication is the reason for me leaving.very dependable as long as you don't want to make changes.
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Customer service is top notch
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Got what I needed at a good price. I only wish the shipping was a little faster.
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Prompt response, thanks.
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Meds arrives as advertised! Great service!
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I contacted Koala to modify the amount in the package. They responded promptly, and everything proceeded smoothly.
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Outstanding service. Always a kind voice on the phone. Thank You.
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Koala Health is rated 4.6 based on 15,802 reviews