“The medications I ordered were fairly priced, arrived quicker than expected and were nicely packaged with all recyclable materials. Thank you Koala for exceeding my expectations.”
“Koala Health served our pet with love and care. When speaking with any of the associates they were compassionate. I highly recommend Koala Health to all!”
“You have the kindest customer service reps. They are also kind and knowledgable when I call. Last week we lost our big boy Sergeant and they have been very accomodating. 5 stars!”
“I wish I could give them 0 star. I had placed an order last year with a subscription and since they took weeks before the purchase was processed and shipped to me I wrote to them requesting my subscription to be cancelled which they did not. Fast forward to this month I got another charge from them because they reshipped the previously subscription order I had requested to cancel. They keep ignoring my emails for a refund and have the audacity to send me an email requesting a review. I don't ever want to hear from this company again.”
“As always, I’m very pleased with service.
Yes the price has gone up but what hasn’t. However the price jumped really high from one month to the next. I will still remain a client.”
“Koala makes it easy to get the meds I need for my little munchkin. Being connected to my vet's office makes it all the more streamlined. They have all of our information so it makes the ordering process quick and efficient.”
“Koala has been fine and easy to work with! I received my dogs flea/tick meds as scheduled however the arthritis medicine ordered is still pending delivery, I believe is was scheduled to be delivered 2/22?? This though I do not think is an issue with Koala, but with USPS. I am following the tracking info through USPS, the package is moving but not getting to my home. Again, I have been happy with Koala, this seems to be a USPS issue.”
