Kookaburra Sport Australia Reviews

Name: Kookaburra Sport Australia
Address: 218 Chesterville Road, Moorabbin, Melbourne, Victoria
Rating: 4.25

4.3 Rating 426 Reviews

81 %

of reviewers recommend Kookaburra Sport Australia

Visit Website

Phone:

(03) 8552 1111

Email:

support@kookaburrasport.com.au

Location:

218 Chesterville Road,
Moorabbin,
Melbourne
Victoria
3189

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Kookaburra Sport Australia 5 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bats were damaged in the packaging”

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Posted 1 year ago

“I have not received my order yet - nor have i had a reply to my email asking what happened to it? can you please respond and advise where my order is?”

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Posted 1 year ago

“Hi, I received my order today but it’s missing the branding on the front”

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Posted 1 year ago

“It makes it hard to give an honest opinion if you have not received anything...”

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Posted 1 year ago

“Purchased item on the 26th of December 2024, as of the 6th of Jan 2025 I am still yet to receive any notification the my item has been sent.”

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Posted 1 year ago

Hi Adam, Thanks for sending this through, we apologise for the delay. I hope you understand Kookaburra was closed over the Christmas and New years period, 20/12 - 06/-01. All orders placed during this time are being worked through as quick as possible by our warehouse team to get these out to you! We appreciate your patience greatly, Kind regards, Kookaburra Sport

Posted 1 year ago

“Haven’t received, it’s been 9 days now and you’re now closed for Christmas, so I can’t speak to anyone. Never received an email with tracking number. Way to spoil a kid’s Christmas!!!”

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Posted 1 year ago

“No order update. Order not yet received”

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Posted 1 year ago

“I couldn't comment on the product as it hasn't arrived and I have had no communication from Kookaburra, except for this request for a comment. I have no order number or any other information. Kookaburra have the money and all I have is silence!”

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Posted 1 year ago

“Wrong shoe size delivered. Poor service.”

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Posted 1 year ago

Hi Sunny, Thank you for reaching out with this issue, please contact our Claims department if you require any assistance. claims@kooka.com.au Kind regards, Kookaburra Sport

Posted 1 year ago

“I bought 2 x white Kookaburra cricket hats online it diverted to cream, I didn't notice. I tried to return them, the barcode didn't work so I had to pay for postage. Was told to buy them online again which I did - they diverted to cream again, I notified you, was told 'you can't buy white hats online' - so why are they are they on there? They haven't arrived yet. So now I have 0 hats, have paid for 4 hats and paid for postage as well. Debacle.”

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Posted 1 year ago

“Didn’t get my bat unless it’s at the post office haven’t got my bat”

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Posted 1 year ago

“Post tracking order process very ordinary more than a week later no order confirmation and or tracking received go bricks and mortar and avoid online process that clearly does not work…. Still waiting….”

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Posted 1 year ago

“Can’t write a positive review because I still haven’t received my order.”

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Posted 1 year ago

“Havent received the items.”

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Posted 1 year ago

“Service was poor, response times were pathetic, good luck if you need to know where your stuff is, they don’t even send you tracking information, 4 days to reply on customer service and then the replies on email are just as bad, being referred to as legend or mate. Bit of professionalism or compassion wouldn’t hurt. Never buying again from kookaburra will source this elsewhere when needed.”

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Posted 1 year ago

“I haven’t received my order as of yet. I have raised this with the Kookaburra support and still haven’t heard back anything. Where is my order and how long does this still gonna take?”

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Posted 1 year ago

Hi Sagar, Your order is awaiting collection at your local Post Office, it appears you were not home when delivery was made. Please don't hesitate to reach out to me at Kookaburra Sport and I can give you more Information.

Posted 1 year ago

“I never received items I purchased over a year ago”

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Posted 1 year ago

“i WAS PURCHASING THESE ITEMS USING A VOUCHER CODE FOR POOR SERVICE PREVIOUSLY. NOW YOU ASK ME FOR A REVIEW....... I HAVEN'T EVEN RECEVIED THE ITEMS YET?”

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Posted 1 year ago

“I ordered online a Size 7 Midas Lime/Green Hockey Shoe. Your website did not Specify if the Hockey Shoe was for Men, Women or Unisex. To my surprise the Size 7 was way too big by a country mile upon receiving my parcel 2 weeks ago. I am still waiting for someone from Kookuburra Sport to return my emails and a telephone message I have left today. It is now two weeks running without hearing back from Kookuburra Sport. Please respond. I love the Shoe. I love the colours and I am willing to take a chance at exchanging it for a Size 6 please? Help!”

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Posted 1 year ago

“Haven’t received it yet despite your website stating I would receive it before Christmas!!!! Very annoyed given it is a Christmas gift for my son and i could’ve just popped out and purchased an alternative beach cricket set for less than half the price at rebel. I called your service and left a message and no one called back. Your website also said I would receive at discount with the code you provided which did not work at checkout!!”

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Posted 2 years ago

Kookaburra Sport Australia is rated 4.3 based on 426 reviews