Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.77

4.8 Rating 968 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 16th December 2025

Janice Howard

Hanna Taranenko

Kukoon Rugs 5 star review on 14th December 2025

Jenni Ackerman

Kukoon Rugs 5 star review on 13th December 2025

Tracey Clohessy

797

Anonymous

Anonymous // 01/01/2019

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“I have bought many rugs from kukoon and have always been satisfied. Beautiful colours, exactly what I ordered. Durable and good to look at.”

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Posted 1 year ago

“The quality is amazing, the designs are very modern & the colours are exactly like the website pictures. Great price, introductory 10% off is a bonus. Very quick delivery within 3 days of ordering I had the rugs. I would highly recommend to other customers about the various designs that Kukoon has.”

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Posted 1 year ago

“Pleased with the quality of my rugs. Just ordered another two.”

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Posted 1 year ago

“Very happy with my purchase”

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Posted 1 year ago

“The Kukoon rug has become a statement in our home. The colourful large rug is full of beautiful earthy tones which really warms up the house. Great quality and very good value!”

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Posted 1 year ago

“My rug arrived within 22 hours of ordering! It was well packaged and is good quality.”

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Posted 1 year ago

“Excellent product and service highly recommended. Very good value too.”

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Posted 1 year ago

“Very prompt delivery and packaged well. Rugs are lovely, and exactly as described on the website. I’m very pleased.”

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Posted 1 year ago

“Very nice rugs and really fast service only i ordered 2 rugs and i ordered the wrong size ...i meant to order the larger one ...maybe I'll order soon again thanks”

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Posted 1 year ago

“Ordered multiple rugs from kukoon and always blown away by the value for money and the delivery speed!”

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Posted 1 year ago

“Very quick delivery and very pleased with my outdoor rug .”

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Posted 1 year ago

“Easy website to use, rug delivered in record time! The carpet is for my baby’s room and it’s beautiful. I will revisit when I am shopping for another rug 😀”

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Posted 1 year ago

“Fantastic service after attending the Ideal homes exhibition & talked to one of the girls we ordered our rug. Delivery was within 3 days Delighted with my purchase. Would highly recommend.”

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Posted 1 year ago

“Never had a problem, their rugs are top quality and delivery very prompt”

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Posted 1 year ago

“Yet another great rug from kukoon!”

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Posted 1 year ago

“Really lovely rugs and good quality, they were very quick to send, and the price was good too.”

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Posted 1 year ago

“I am delighted when th my Kukoon rug. Very pleased easy to clean because I have a dog this is great and easy to brush or hoover. I have not washed it yet but I am sure that will be no problem. I will definitely buy another Kukoon rug”

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Posted 1 year ago

“Fantastic service and postage time”

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Posted 1 year ago

“Great to do business with Kukoon Rugs. Plenty of affordable choice on their website. Lots of information, sizes, materials etc. Easy to navigate site. The delivery time is very quick and they are super efficient. We'll done Kukoon. This is a go to site for rugs and mats. Never fails me.”

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Posted 1 year ago

“Had to return but still waiting for a refund. I will update once received”

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Posted 1 year ago

We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 1 year ago

Kukoon Rugs is rated 4.8 based on 968 reviews