Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.77

4.8 Rating 968 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 16th December 2025

Janice Howard

Hanna Taranenko

Kukoon Rugs 5 star review on 14th December 2025

Jenni Ackerman

Kukoon Rugs 5 star review on 13th December 2025

Tracey Clohessy

797

Anonymous

Anonymous // 01/01/2019

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“Good value for the price paid. It looks as was expected from the picture.Happy with the shopping experience👍”

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Posted 1 year ago

“Bought rugs from Kukoon Rugs on two occasions, both times the delivery was swift and the quality of rugs excellent and well packaged. Great selection of rugs on the website and the prices reasonable. Will be shopping with Kukoon Rugs again!!”

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Posted 1 year ago

“Exactly what we wanted, at a fair price for a great quality rug.”

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Posted 1 year ago

“I am extremely dissatisfied with my purchase. The rug looks nothing like the pictures on the website; the color appears faded, and it is much thinner than expected. Additionally, it has an unpleasant, musty odor, as if it were second-hand and used by people with dirty feet. We intend to resolve this issue through Trading Standards and the Legal Ombudsman.”

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Posted 1 year ago

We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. Please reach out to us at support@kukoon.com, and our team will prioritize your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.

Posted 1 year ago

“Love my new rug! Had ordered something online that didn’t work, so had to exchange which there was no problem with. Very helpful and friendly company to deal with. Thank you 😊 Lynda”

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Posted 1 year ago

“Previous Rugs I have purchased have been perfect and still are, unfortunately this one had a bad mark and I returned it with the great help from the customer service at Kukoon. Thankyou”

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Posted 1 year ago

“Lovely rug and a great price. Free delivery as well. All A great choice of rugs , will definitely use Kukoon again.”

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Posted 1 year ago

“Very pleased with my order thank you 😊”

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Posted 1 year ago

“Great quality . Plenty to choose from at affordable price. Have bought several carpets from Kukoon and have never been disappointed. Great value.”

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Posted 1 year ago

“I adore my new rug-the quality is amazing and the service was excellent. Very reasonably priced and arrived in no time.”

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Posted 1 year ago

“Excellent service and a beautiful rug Would highly recommend them”

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Posted 1 year ago

“Amazing fast delivery”

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Posted 1 year ago

“No problems with rugs, very quick delivery and excellent service. Thank you.”

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Posted 1 year ago

“Great service and professionalism throughout. Great product and speedy delivery. Would highly recommend.”

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Posted 1 year ago

“As always, I'm very happy with the whole experience. Would highly recommend”

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Posted 1 year ago

“Great rug products and exceptionaly fast delivery.”

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Posted 1 year ago

“Very pleased with my purchase and delivery was quick and easy would highly recommend”

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Posted 1 year ago

“Excellent service and products”

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Posted 1 year ago

“Great quality for the price”

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Posted 1 year ago

“Great service will use again”

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Posted 1 year ago

Kukoon Rugs is rated 4.8 based on 968 reviews