Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.74

4.7 Rating 836 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.7

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 11th May 2025

512

Anonymous

Anonymous // 01/01/2019

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“Great company to deal with and amazing customer support. Lovely rug.”

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Posted 8 months ago

“Lovely rug, exactly what the picture looks like standard delivery time kept up-to-date throughout”

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Posted 8 months ago

“Great place to buy a carpet! The quality is amazing and customer care same good! I was returning some rug after a few months as it was some issue with it and everything was sorted out super fast and with no problem! I was buying from the company in the past and I'll definitely do in the future. Thank you for great service! :)”

Kukoon Rugs 5 star review on 10th September 2024

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Posted 8 months ago

“But always from Kukoon, great products, great service and quick delivery, best ever”

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Posted 8 months ago

“Bought the Traditional Distressed Beige Washable Rug - Zoe (200 x290), it’s fit for purpose with a toddler and 3 cats, it looks great and delivery was quick, I will be purchasing the matching runner.”

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Posted 8 months ago

“I purchased the ReNu washable vintage cream rug for my living room to go under my sofa facing my tv to create a cosy corner. It arrived less then 24 hours after ordering, in a card board box, I was concerned about the fold marks but they disappeared over night after lying flat. I'm absolutely thrilled with it, it reminds me of a Laura Ashley rug I had which cost 3 times as much. I don't feel like I have to be precious with it as it's washable. I thought it would feel cheap or hard and it's actually lovely under foot, soft to touch. Highly recommend, it looks more expensive then the price tag, go for it!”

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Posted 8 months ago

“I am very satisfied :)”

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Posted 8 months ago

“Easy to order online delivery within a few days and more than happy with my purchase”

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Posted 8 months ago

“A beautiful rug, just like in the pictures on the online store. Very fast shipping and delivery. I highly recommend it and will definitely be back soon for another beautiful rug for the living room.”

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Posted 8 months ago

“I have purchased at least 5 rugs from Kukoon, I can't fault them . Excellent quality and great service”

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Posted 8 months ago

“Delighted again with the Kukoon rug and with how quickly it arrived.”

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Posted 8 months ago

“Love my new rug and delivery was quick.”

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Posted 8 months ago

“Tracking says delivered which is weird cos I was at home all morning the time it stated it was delivered. Sent email to Kukoon hopefully it gets resolved soon”

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Posted 8 months ago

“Excellent service very happy with my 2rugs and underlay just added that extra comfort will definitely buy from kukoon again”

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Posted 8 months ago

“Great selection of rugs. Very helpful staff and very quick delivery by Royal Maiil. Definitely shop at Kukoon Rugs again.”

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Posted 8 months ago

“Ordered two rugs. Very pleased with larger one. Nice quality and looks good in my hallway. I messed up with the runner I ordered to match as ordered wrong size. However returning it was very easy”

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Posted 8 months ago

“Really good rugs at very reasonable prices. Rug was just as pictured. Only complaint I have was measurements were off by 10cm, which when planning with a measured area can be quite disappointing. Fortunately, customer service were quick to provide a solution and I was happy with that.”

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Posted 8 months ago

“Excellent quality, lovely warm terracotta colour, so soft under feet. 2 day delivery. Brilliant service. Wlll order from kukoon again.”

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Posted 8 months ago

“Absolutely beautiful rugs I ordered one for my kitchen and one for my living room which came today 😀”

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Posted 8 months ago

“Fast delivery & great quality”

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Posted 8 months ago

Kukoon Rugs is rated 4.7 based on 836 reviews